They are very unprofessional the salesperson we got did not know anything about any questions we asked about the car and I called and left messages for our sales person and for the sales manager and the business manager for days several messages none of them were returned doesn't look like they care too much to sell you a car. We were doing everything we could but shove our money in their face and still could not get any help to buy a car. This is the worst place ever I would not recommend to anybody and would never go back there.
Brenda Stafdord is the most helpful and caring sales associate I’ve ever dealt with. She understands your needs and delivers what you want with no difficulties. Everyone was extremely nice and pleasant to work with. I would recommend this dealership to anyone.
Salesman was very friendly, but when it came down to working the numbers on an older used van, the used car manager did not want to work with us. Offer on my daughter's vehicle, a 2015 suv, was far below payoff and they wanted $2000 to $3000 down payment. By the time you do all that, the price for the 2008 van, cost as much as payoff for the 2015 suv. I then offered CASH TODAY for the van, if they would come down on the price, manager said NO, they just got the USED van in. Needless to say, I left the dealership with no van. I have never experienced a dealership where they will not work with you one little bit. I guess that van was more valuable sitting on the lot rather than being purchased for cash. I bought my first and second Honda from them many years ago. They now have lost a customer and I would not recommend them if you are looking for a price break. There are more dealerships in the area that would be happy to receive cash for a vehicle.
Karen is awesome! She is super sweet & is very easy to work with. Rodney is also very nice and easy to work with. I would highly recommend talking with them if you are interested in buying a Honda!!
Karen was awesome. She had everything ready so that the whole process took less than 20 minutes from the moment we walked in the door. Great prices, great service. Thank you!
If you're looking for a great new or used vehicle go see Kristin Ingram at Morganton Honda!
I've owned Honda's from several dealerships for 30+ years. My experience at Morganton Honda has been nothing but exemplary. The dealership continues to provide outstanding sales and service. My wife and I currently own an Accord and Pilot. They are exclusively serviced at Morganton Honda. We know members of the sales staff and service staff on a first name basis. There's not too many service departments where you get to know or even interact with a service technician on a first name basis. The service manager and advisor know us very well and that we keep our vehicles serviced. After all, maintenance is the life of the vehicle.
When I'm waiting in the service department waiting room, the service advisor keeps me posted about the progress of the maintenance and any problems that might arise. I'm also told about the approximate cost of service as well. In the event of leaving the vehicle at the dealership for service, an employee will bring me back to my home and also pick me up to return to the dealership to pick up my vehicle. On occasion, I'll get a loaner car for the day should one be available.
I 'm very impressed with the reception and service that I receive from Morganton Honda. My next Honda will come from there, too.
Great service department willing to work with you on repairs and pricing. We all know that Dealers are the most expensive place to have your car repaired "for the most part" but Morganton Honda will always try to find you a deal if you ask. We have been looking at purchasing a new Honda lately and found the sales people to be very polite and not pushy.
Morganton Honda is by far the best dealership I have ever done business with. They will go out of their way to get you the car you want and if there is any problem will meet those needs as well. Hometown service unlike most big city dealerships! I will be back. Thanks again for the great experience!!
First off Karen is a great sales lady and this review is not a reflection of her or her commitment to help us.
After working through SEVERAL emails it took us 3 days to finally strike a deal. Prior to driving almost 3 hours one way we insured everything was taken care of. We were informed that all we had to do was show up, sign papers and be on our way. We got to Morganton Honda after driving over 100 miles one way, cleaned out our trade in and put everything in our new car only to be told that we couldn't come to an agreement on financing. How do you treat possible customers like that? We brought a trade in AND put money down. Financing was agreed on before even leaving our house, but we're going to drive over 100 miles and 3 hours to be told what was already a done deal wasn't possible anymore? Why did this come up only after we got there? Could you have not told us considerably sooner? The only thing they did was tell us sorry. That was it. I have already informed my friends and family in Boone, Blowing Rock, Lenoir, Asheville and Hickory of the absolutely horrible experience I had. Every single one informed me that any future business involving sales or service repairs, especially involving Honda, will be taken to Friendship Honda of Boone or Hendrick Honda of Hickory. I will never suggest Morganton Honda of Morganton, NC to ANYONE unless they want to waste time and money for nothing.