Love this place. The technician was knowledgable and professional.. Repaired my dropped tablet in less than 10 minutes. So happy.
Knowledgeable, pleasant, helpful, great customer service. Have been there several times over the past two years and have always been pleased. Crane is the owner; Kelly the manager. Also have witnessed the same quality interactions with others:)
Modern Communications gets several thumbs up from me. My phone has accidents sometimes, and that probably won't stop anytime soon. But I have been taking whatever phone I've had, iPhone or Android, to the store for awhile. Arriving sad and leaving happy. Not only does everyone know their stuff, but they can explain it, and are only ever interested in best idea for the customer's satisfaction. Thanks guys for the work you do.
This was by far the worst level of customer service I have experienced. The employee gave me a time frame to have my phone repaired and completely left the building with my phone locked up without even finishing the rest epair. I went to retrieve my phone the next day despite having business to tend to that previous day but was unable to because my phone was locked up. I spoke with the manager Crane that day with no resolve. He basically asked me what he wanted me to do with a very arrogant and condescending tone without offering up any resolve for my inconvenience. When I offered him ways I felt could resolve my problem such as speedy service or discounted price he refused. You try to support small businesses as opposed to franchises and corporations and this is the level of customer service you receive after being inconvenienced by his employee a whole day. If you want professionalism this is not the place to go visit other locations in Tallahassee or just call Apple!!!
Even with phone repair shops are on every corner, these guys are still the best choice. I have referred dozens of people and they all have had the same experience. A+ across the board!
I always have a great experience here. They have fixed many of my phones, I've bought phones here, and I've bought phone and electronic accessories. Everyone is always extremely personable and friendly. Also, repairs are always done in a timely manner and done well. I would not go anywhere else because of the great service I have experience here!
I've been a customer of Modern Communications for many years now. Had phones for my son's as they have grown up, had repairs, and given countless referrals
Crane is the "go-to phone guy" that comes to mind you tell everyone about when someone drops their phone, or is asking about getting off contracts. He's the kind of small business, blue collar working man you trust because he actually works in his own store. He isn't going to BS you into benefiting his own pocket. He'll tell you what's best for YOU.
Crane also has great staff that he trains regularly on the never ending, fast paced world of technology and the market of repair. Brandon and Jeff have also been there for quite some time which means something is being done right!
You can stop by Modern Communications at the Tallahassee Mall and go through a pretty large assortment of cases, chargers, screen protectors, just about anything you could need for your phone plus helpful advice. The people are cool, and genuinly helpful.
A 100% well rounded, Tallahassee staple.
The VERY BEST review for Crane with Modern Communications in Tallahassee Florida, is happening now!!! As a medical professional in Tallahassee, it has been an honor and a privilege working with Crane on numerous projects regarding cell phones as well as, iPads. Crane's expert knowledge base, his integrity, and his overall trustworthiness have been impeccable qualities of professionalism in the cellular retail arena throughout the southeastern United States. I have worked with numerous cell phone companies in Florida and surrounding states regarding sales of cellular devices and repair issues, and by far, Modern Communications has them beat hands down! I have personally recommended hundreds of business colleagues and friends to Crane with Modern Communications for all their cellular communication needs and repairs. Crane/ Modern Communications in Tallahassee Florida, is the MOST trustworthy and reputable communications company that I have conducted business with thus far.
Crane with Modern Communications is truly a
(5) 🌟🌟🌟🌟🌟company!!!