Mike Riehl's Roseville Chrysler Dodge Jeep Ram
25800 Gratiot Ave, Roseville, MI 48066, USAAbout
Location :
Added by Jopie, at 09 August 2016
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
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13 Reviews
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13 December 2017
SCAMMERS & THIEFS I leased a 300s from this dealership sales name was mike he told me he could roll over my last five payments if I got into a new lease so I trusted him to work his magic .Two months later I found out he rolled over my payments to the new lease. I brought this up to the manager there basically said we can't do nothing about it . DON'T BUY OR LEASE ANY CARS FROM THIS DEALERSHIP THERE A SCAM !!!!!
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04 December 2017
Took my jeep in for service. Staff was friendly. Problem was fixed. Only been here one time,but had an excellent experience.
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25 November 2017
If I could give ten stars, I would. Hands down BEST experience my family and I have ever had at a dealership. My father and I went in looking to do a early lease turn in due to being close on miles. Judd approached us like we were normal people and not just a potential sale, and worked with us completely even though he was finishing up a sale prior to us. Judd is everything you want and look for in a salesman- honest, polite, and respectful of your wants/needs, and most importantly your budget. Walking in that dealership today I did not think I would be walking out with a brand new 2018 Jeep Compass in the color I wanted. Judd was so honest with us regarding putting money down vs zero down and showed us everything he was doing, unlike other salesmen who tell you whatever you wanna hear to make a sale and end up with a horrible experience. My family and I are beyond pleased with our experience with Judd at Roseville Chrysler Dodge Jeep and we will definitely be back to visit with Judd in the future.
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18 October 2017
Allen Teuscher in the service department was awesome. Not only did he make sure the Jeep my Mom leases was taken care of promptly, he helped me with the issues I had with the car that picked me up. Mike Riehl is lucky to have such an awesome employee in the service department.
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10 October 2017
Service center techs and staff are friendly, warm, and knowledgeable. They offer tips and helpful info without being trite or condescending toward women (a must have for me to want to return). Thank you for always treating me with respect fellas!
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16 September 2017
My wife and I came in on a Saturday morning when literally no one was in the store. The salesman (Jud) talked to us and barely gave us the time of day. He talked to us like we were children and basically brushed us off to the side. Maybe it was my fault for wearing shorts and a t shirt instead of a suit? He reminded us multiple times he was not getting paid to answer our questions until we bought a car from him. Literally the worst sales person ever and would never buy a car from this dealership. We will either go to another Jeep or just buy from Ford where we get excellent service.
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24 August 2017
I would have to believe that the management is quite happy with the work ethic of their crews, from the time I stepped through the doors to see about a recall and to have a new key made to the time all had been done and finished I was treated with respect, courtesy and kindness from all the employees walking past me and asking if I needed help, to holding the doors open for me when we came to a such a juncture. I wish I could recall the names of the men and women that assisted me as I believe they all deserve a big thumbs up from this disabled vet. You have a top notch operation and am happy to have been such great service!!! You all have a good day!!!
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14 August 2017
Excellent service! It was my first time and Paulette was my service adviser. She was very nice and did a great job at explaining everything.
Had an oil change, tires rotated and shocks replaced all in 1 1/2 hours.
I wasn't sure the noise I was hearing was the shockstook time to drive and test vehicle and did replacement. Would definitely recommend!response / report this review -
22 May 2017
I thought this would be a A1 experience until I drove all the way there for them to change the information that I was told the day before after submitting all my information I should have pulled up showed id and signed documents and drove away in a new vehicle. I spent the day before submitting everything they needed. Advised them that I worked a lot and wanted all the foot work done before I got there. Car note promised was a lie and time was wasted ill never recommend this dealership to anyone
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06 May 2017
I came in on a Saturday to get a basic oil change and the lady was nice but the technicians were standing around taking there sweet time. It only 4 of us in the waiting room and only 2 cars in the express lube area. It's more than 2 technicians on hand and I been here since 10:30 am it's now 11:35 and counting. Not the best of service! I wonder are they rating on speed? Not the case I think
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13 April 2017
Scott Collins is thee best salesman. He made sure I had the car I wanted and he was very good with communicating with me over the phone if I had a question. He made my car purchasing experience a very pleasant one. If you go here ask for Scott Collins.
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31 January 2017
Had the worst car buying experience ever here I dealt with Christian, first things went okay test drove a truck then he brought me the wrong truck to sign for. Then didn't have the right truck in the right color. And he raised my payment almost 50$. I was there for 5 hours getting the run around. Then jusy before closing that's when he chose to run my credit. Absolute joke of a dealership. Horrible customer service horrible managers. I would give it zero stars.
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16 August 2016
Kristy in the parts department is great, she was so helpful when I came in to purchase a part for my jeep. I had to replace my ignition, well I thought I was going to have to replace it. With help from Kristy she told me to replace the steering column actuator, and that's what it was. Instead of just selling me something I didn't need, she took the time to help me and explain everything and why she thought it was that part. She was awesome, very friendly and so helpful. Thanks again Kristy for all of your help, I appreciate it so much. :) {Sorry If I misspelled your name.}
Melissa!response / report this review
