John is sweet buy stuff from him
Friendly, knowledgeable people with wide selection of great equipment and accessories!
Excellent sales rep, I got exactly what I was looking for.
Super dog friendly & kind customer service.
AMAZING Customer Service! When our power was out for 4 days from this last winter storm, my husband was at work and I was tasked with getting us power ASAP. I called Midwest Power Equipment and Jon Brown (the owner) took time to talk me through exactly what kind of generator I needed! I'm not very good with mechanical/electrical terminologyso when I would say "I'm not sure", "I have no clue", and "What is that"Jon took the time to describe what to look for, how I could describe what he needed to know and then how to help me analyze what kind of wattage I would need to supply me the amount of power I really needed and what fit my budget! I never felt embarrassed by my lack of knowledge or intimidate by the unknownit was truly the best customer service experience I've had!
Thank you again to Midwest Power Equipment for giving my family the security we need with a our new Honda generator to weather any storm!
Guy I talked to over the phone was nice. Don't have the part in stock and can't give out part numbers. Ill take my business else where when I get the part number.
Might help if they actually answered the phone instead of sending you to voice mail and never returning your call. Poor service in my opinion.
Bought a TracVac pull behind Lawn Vac which had to be ordered from the vendor. Was keep informed of the process and when it arrived it was assembled quickly (no easy task). A damaged jack stand on the unit was fixed quickly by Midwest and then promptly delivered. Good experience all around.
I bought a used Toro diesel 6ft. z-mower with no waranty and bought as is. Had a problem shortly after purchase and expected to pay for the repair. Talked to the owner and was quoted a very reasonable price for fixing the problem. I brought it in for the repair and was
kept informed on the progress. I would say they went beyond what I expected and would recommend them for any service work or purchase of new or used equipment.
The repair was completed in a very professional manner.
Thanks again Jon for a GREAT mower and super service.