Super friendly and helpful staff, beautiful rooms, fitness center and restaurant with a very cozy and pleasant view to the seaside. Easy access with some places nearby to eat or have a quick bite, supermarket.
In room Dinning service needs to be improved.
This hotel has a great staff, smells like roses and the bar and restaurant are pretty good. I got the fish dip for happy hour one night and it was pretty good. Out room had a balcony that overlooked the bay and the pool/hot tub area. It was gorgeous. The rooms are very nice and I can't wait to come back.
My wife and I stayed at Marriott Miami Biscayne Bay before and after our recent Cruise. We left the hotel on Sunday last to return to Ireland. I must say our experience of staying in the hotel on Friday 3rd and Saturday 11th of November were the best hotel experiences we ever had. I had the misfortune of leaving my wallet in the cab that brought us from Miami Airport. I must say the hotel staff could not have been more helpful to me. On the following morning the cab driver called me to say he had my wallet and would bring it to the hotel. What an honest man. Our room was top class and breakfast was wonderful with friendly waiter and excellent food. We also had an evening meal which was also excellent. The concierge was most helpful with directions and advice. Excellent coffee shop in foyer of hotel. Very good luggage storage while waiting to go to airport. Would highly recommend this hotel. We hope to stay there again at some time in the future
I’ve stayed at this property on numerous occasions and it meets most expectations for lodging. Great location with beautiful views, nice pool with some fun games for families (i.e., giant connect four), and a decent sized fitness center. Given my status, I generally receive upgraded rooms, lounge access, and complimentary breakfast at the restaurant in the lobby. The service and (breakfast) menu has always been consistent and enjoyable. As a result, this hotel is a regular place to stay for me. I recently stayed during the hurricane in Sep 2017. The hotel was evacuated during my stay, and my reward redemption reservation was impacted causing me to lose the fifth night of my reservation. The hotel was responsive with accommodation for this lost night, for which I am grateful. Appreciate the responsiveness and service.
Lovely hotel. Very modern clean room. Staff was very accommodating. Would stay again for sure when coming for a night of clubbing and brunch on the water the next day.
My reservation was cancelled 6 days before my stay. I got an e-mail to let me know this. It said it was due to Irma, which I had full understanding about. I called the hotel to verify the cancellation before I tried to find another hotel for my stay. I called in and the lady stated it was indeed cancelled. I asked her if the hotel was shut down completely, due to Irma or how they picked us to cancel on such short notice (I've been booked since February, have stayed here in the past and am a Marriott rewards member). The lady stated the hotel was in full working order and she had no idea why I was cancelled. I told her the email was from Tiffany Allen (again trying to confirm what was going on) and the lady stated she had no idea who that was. I told her it said it was the front desk supervisor. The lady was confused and said all she sees is that it is cancelled. I understand the impacts of Irma but would have appreciated more than 6 days notice, as well as a phone call (what if I wouldn't have gotten the email?). This is a beautiful hotel and I am upset I can't enjoy it on my stay. I truly hope the destruction from Irma is fixed soon so I can enjoy this hotel again on my next trip to Miami.
Nice, clean hotel. Modernized common areas and rooms. Bay views are amazing, but cost extra. Parking is $29/night. The breakfast buffet ($) is amazing!
Two star rooms. Outrageous parking fees ($30-36/day. $20/ 10hrs). If you park on street, you will pay $1.75 x 19 hours (city of Miami charges from 7 am to 2 am--parking racketeering). Lower than average food. Service charge for meals (included--mandatory tipping) is 18%. Avoid South Beach and Downtown Miami. Too many road closures and road work. Traffic is much worse than LA, NYC, or Atlanta. Toll road to Miami Beach is $2 one way. Really challenging to find parking space within a 10-mile radius. Disturbing poverty. Entire families live under bridges (10 min west of downtown). Downtown hotels are not worth the money. Better experience 35 miles north. Looks like there is significant number of fake reviews for this hotel. Beware.
Miami Marriott Biscayne Bay is a great property for events. It's close to the airport yet still in downtown Miami on the water. The restaurant offers a great breakfast Buffett and the food is great overall!!! The rooms are good with nice modern bathrooms. The staff is friendly and very helpful The guests are a mix of business and personal travelers. I'd highly recommend the Miami Marriott Biscayne Bay for any type of travel
Wonderful experience! Great price, wonderful staff, perfect location, great views, good restaurant. We stayed here on Memorial Day Weekend for two nights. 10-15 minute drive from South Beach. Parking could have been better but 24 hours for the price isn't bad. It was perfect and we will be coming back again.
We had a nice stay. The best part was the pool bar and the wonderful bartender who I forgot his name, unfortunately. My husband and I still laugh remembering some of his jokes. I am not giving 5 star due to the fact that there are not enough dining options at the hotel. The parking at the hotel is $30+ tip per night. But you can park at the church right across the hotel for $7-10.
Beautiful Hotel right on water. Conference room over looked the water and was very comfortable. We enjoyed breakfast every morning at the grill; great verity of food, good coffee and juice. Our room was spacious and well kept. Everyone there was very friendly and helpful when we ask for information about the area. They were also very helpful when I forgot a jacket, which they located and arranged for me to get it back before leaving Florida.