Name: Mercedes-Benz of Wappingers Falls
Address: 134 Old Post Rd, Wappingers Falls, NY 12590, USA, US
Telephone: +1 845-298-0600

Mercedes-Benz of Wappingers Falls is a car dealer, located at 134 Old Post Rd, Wappingers Falls, NY 12590, USA. They can be contacted via phone at +1 845-298-0600, visit their website www.mercedesbenzofwappingersfalls.com for more detailed information.

Location :

134 Old Post Rd, Wappingers Falls, NY 12590, USA

Contacts :

Added by Jopie, at 11 May 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Martin Urena

12 December 2017

This is place is fantastic, specially the Client advisor Roger Pauletta.
I saw the car online, sent a message, Roger call me back in 1hour, make him an offer and went there to close the deal and see the car. The end price was very good. It was what we agreed over the phone. Car was 2014 SLK-250 clean and immaculate. After the deal was completed they kept calling me for follow up and make sure that everything was fine. The car had very low noise (sensor), I took it there and gave me a loner car and delivered my the next week in NJ 130miles away. Never felt along, customer service oriented. Recommend 100%. Thanks you!
Home Medical

23 November 2017

worse service place I had ever visited. The service person was unpleasant and arrogant from the beginning. His greeting was " do you know you have to pay for the diagnostic services". off course, I know idiot. I was not looking for free service. Then, it took him almost 3 hrs to let me know what was going on with my car. Came with a very unpleasant and arrogant tone of voice to tell me that my car had many issues. At that point, I could not tolerated any longer and requested my car back and drove to a true mercedes Benz dealer in Manhattan NY, where service was highly professional, pleasant, and efficient.
Dr. Castro
Michelle Ayala

12 November 2017

My salesperson Liliam was caring, knowledgeable, and honest. If i did not see those qualities I would have gone somewhere else. I myself have been in sales for 27 years and have earned respect from my colleges and clients so this was very important to me. She cared enough to make me feel like I was not just another customer but a person she could help at the highest level of professionalism.

Gina and Marissa were great at helping me understand all the features in my new car.

The service department also was excellent my adviser was so attentive. I really appreciate the excellent service.

Michelle V. Ayala
Kiyoshi Urabe

12 November 2017

Awesome staff in service (very friendly and knowledgeable). The text messages on status of my car service were very helpful and appreciated. Excellent touch having it cleaned (outside and in) - frankly - was pleasantly surprised that the service was completed faster than I had anticipated. Clean and efficiently run dealership (love the wireless too - very convenient as I was able to get some work done as I waited for the service of my vehicle!). Great job!
John Repetto

03 October 2017

The staff at Mercedes-Benz of Wappingers Falls have always taken care of me, and my vehicle. I highly recommend this dealership for the service they provide. It's always hard to find people you can depend on, but when it comes to the staff here, there is no such worry.
Jas S

22 September 2017

Truly one of the best buying experiences I've had. Everyone went out of their way to make this a great experience and I really feel like being able to make me happy made everyone at the dealership happy. Even though this was an hour and a half further away from my closest Mercedes dealer, it was well worth the extra travel time. Highly recommended!
Donna Bruno

19 August 2017

Our service manager, Terrell, is awesome!
Very helpful, very positive.

Just one issue
We decided to lease our car with Mercedes Benz of Wappingers Falls because of the concierge program (pick up and drop off of our car for maintenance). We even paid upfront for the maintenance. We had one delivery and drop off of a loaner car several months ago. Now, we find that the concierge program was discontinued, which is now causing us to drive to the dealership (30-45 min) and again when we return. We were told that we couldn't get a refund and that the service manager would call with a possible resolution. No one has called us on this, so we feel a bit misled. We knew when we signed for the upfront maintenance that we couldn't get a refund but we were also told that the concierge service was not a new program, so we never thought that it would be an issue. Please have someone us with a resolution.
John H. Kingston Lll

16 August 2017

Actually when there after a friend purchased a Mercedes down the highway. Very helpful making sure he got extra key that the Nissan dealer down the street didn't provide or refused to help with. The girls behind the help desk went above and beyond. Even though the purchase wasn't from them. And the manager called and made sure he was reimbursed for the 500 dollar key. Great job going above and beyond.
Albert Mack

12 June 2017

Outstanding experience. Superior customer service. Every employee is personable and professional. They are focused on customer service and satisfaction. The entire dealership experience since I moved back to this area as a customer has been the finest I have ever seen and I will continue to be a loyal customer. The service dept. is the finest I have ever dealt with.
JB Gillette

24 May 2017

Outstanding customer service @ Wapp MB as always.
Marco and the service crew are fully engaged throughout the process. The entire staff is courteous delivering top notch customer service throughout your time there. They greet you with a smile and keep you well informed while your vehicle is promptly serviced. The new Express Service had my vehicles fully serviced in no time.
Vinny Ricotta has done a tremendous job as GM bringing a truly wonderful experience too all of his Wapp MB customers from the buying experience right through to the top notch service experience. The Wappingers MB dealership is a winner!!!
Niloufer Rodrigues

21 May 2017

Our overall experience was excellent. Marco Heredia was helpful, knowledgeable, accommodating and courteous. He kept us apprised of the status of our vehicle and explained the problem we were faced with in a clear and detailed manner.
GamerXD59 Silver Death

20 May 2017

I had a great experience. A special thanks to Marco. Marco is very professional and helpful. He really goes the extra mile. Also, to the mechanics that fixed my car. I can't say enough great things about this dealership. They are wonderful!!!!
Bob Edge Jr

18 May 2017

I had an 'unplanned service' required, due to an issue with my climate control system. I called my service rep, and he was able to get me in that afternoon, as I need to get this issue addressed. The issue was quickly diagnosed and repaired that day! My thanks to John Nelson, a true professional, dedicated to client satisfaction Another GREAT experience with my MB, and the staff at MBofWF!