About
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Added by Jopie, at 04 March 2017
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
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12 Reviews
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11 December 2017
I made an appointment for service a week prior. When I got there I was offered an option for a shuttle service ride but I declined. They said I would be finished in about 2 hours. That time came & I saw that my car had not been moved since I got there. I went to see what was going on & they had just pulled my car into the garage. They informed me that their computer system was not working & they still hadn't been able to run a code for my vehicle. They asked me to wait a little longer. I did. Three hours later they couldn't find a problem, but needed 10 minutes to replace a wash pump that was recalled. So after 5 hours, I left withmy vehicle, problem not fixed 5 HOURS! I disappointed that they didn't inform me that they were experiencing technical difficulties. I should not have waited that long.
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04 December 2017
Had a great experience with service for my vehicle! Highly recommend working with Leo Godina (Asst Service Manager) who really helped me identify service requests which were covered under my extended warranty! I also appreciated the honest feedback received from the technician for determining if i needed new suspension equipment (front struts/rack & pinion). Bonus is the rewards program at Melloy Dodge! There is room for improvement in that I had to repeat the service needs for my vehicle from the appointment request and then again when I arrived at my appointment. It would be nice if Melloy Dodge had a shared appointment system among their departments that saves requested service information to mitigate repetition. Also, another room for improvement is making appointments online. I found it an easier experience when calling the dealership to make a service appointment. Overall though, I had a very good experience and will be going back to Melloy Dodge.
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26 October 2017
We just purchased our second vehicle from Melloy and we could not be happier. Michael, our salesman, for both sales, was always so kind and patient with us. Our first purchase last year was a Dodge Dart. We love this car. Our second vehicle is a Ram and this time we had a trade in. Michael worked hard to get us the most money out of our trade-in. We walked away a second time as very happy customers. The staff is always so professional and courteous. We were made to feel as welcomed guests and not just customers. We will definitely be buying from Melloy again. It's a wonderful company with wonderful people.
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13 October 2017
Dropped my car off at 8 this morning, called them 3 times and was sent to voicemail every time. Come in at 3 pm to check on it, & they said “they haven’t heard anything back.” All I literally need to know is if it’s going to be passed 4 so I can call my insurance for a rental car. It’s pretty freaking ridiculous. I’m pretty positive the technician hasn’t even looked at it considering he said he knew “nothing” yet . Not to mention they then told me nothing was wrong with it .. good to know 8-1/2 hours later.
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06 October 2017
Great place. Very friendly and helpfull staff. Got a used vehicle for a good price and much better warranty than any other dealer in town offers on a used vehicle.
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27 September 2017
The best service ever!! Took my 2012 dodge journey in for a recall. I asked them to check me radio. (My radio completely shut down.) 3 hours later they called and told me my car was ready. Radio was fixed. They only charged me for the diagnostic test. Super super happy!!
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16 July 2017
I was on a cross country road trip with my family of 6, pulling our fifth wheel trailer when my Ford 6.0 died outside of Albuquerque and the repairs were going to be more than the truck was worth. To say I was in a difficult situation was an understatement. I spoke with several dealerships in the area over a few days (luckily the tow truck dropped our trailer at a camp ground) . Even the phone and text conversations I had with Melloy Dodge set them apart. Before I even got there, Linda made it clear they had reasonable prices and were looking to help me and my situation out as opposed to taking advantage. The next day they sent Drew out to pick me up and to say that his service went above and beyond is an absolute understatement. I am a very difficult to please person when it comes to sales people as I generally don't like the BS they spin and the way they conduct themselves. Drew was personable, professional and I felt like he genuinely had my best interests in mind. Granted he had a job to do and was making a sale/deal but I never felt like he was trying to take advantage of my situation. To the contrary, he really seemed to want to help. I don't leave reviews much (or ever) but I felt compelled to make sure I gave these guys and Drew especially a shout out. Thanks again Melloy Dodge!!
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29 May 2017
Recently had my dodge charger serviced at Melloy and was very pleased and happy with the service I received. The staff is very friendly, especially the shuttle driver. My vehicle was done and ready sooner than expected which was great because I had to drive two hours to get home. I would definitely recommend Melloy Dodge.
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27 May 2017
So my experience there was great!! Drew helped me get out of my Chrysler and into a brand new Charger!! (My dream car)!! I'd definitely recommend him!! My entire visit was awesome. He has great customer service and great understanding.
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07 May 2017
Melloy Dodge is definitely the BEST place to go when you are looking for your next vehicle. The sales staff is very knowledgeable about their fleet of vehicles and everyone is treated like family when you walk in the door. The finance department is above compare. I have dealt with several car dealers in the area and yet have I felt more imformed or welcomed than when I was at Melloy Dodge. The service department is always nice and friendly and we have never had more than an hour wait for an oil change, even during the weekend. The entire staff that we have had the pleasure to work with was nothing but professional and treated us as if we were their own family.
We just walked away with our 2nd vehicle purchased from Melloy and I can already say, without a doubt, when it is time for our next vehicle, we will be going back to Melloy Dodge.response / report this review -
26 March 2017
What a great experience I had when I brought in a used Dodge Ram 1500 I recently purchased! Joel was very patient with me when I had to change my appointment several times.. Joseph the shuttle driver was wonderful Joshua from service was very thorough and kept me updated on what was going on every step of the way My truck is running great, and after their inspection, I feel so much more confident driving it I'm so glad I brought it in..
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11 March 2017
I am continually impressed by Melloy Dodge's exceptional service department - especially more recently when the work is overseen by Service Advisor Jason Sanchez. He and his team are true professionals that take my service needed requests, evaluate them, and then promptly get back to me with estimated repair/service options and respective costs. After completely reviewing the needed work and possible options, covering every aspect and related recommendations, and answering my questions; Jason quickly puts the agreed upon work into action (he literally stays on top of the whole process). If his technicians come across anything not anticipated, he calls me immediately. The team's work is always thoroughly completed and they even save the old parts (if I request them). They have frequently surprised me on how quickly, yet efficiently they can complete the needed work! For the many years I have had my vehicles serviced at Malloy Dodge, I have never been disappointed!!
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