ordered a tonneau cover online for my truck for an upcoming move. was going to do install myself, however movers packed the house up. i called about the order, and the day it came in they were able to juggle their schedule to accommodate the install.
great customer service!!!
So I ordered seat covers and they came I the wrong color.. sales person says " yeah we really don't do catalog orders you just go on line now". $400.00. They say "We ordered the right part." nothing else there you go. Stuck with them.
Very easy to deal with and parts are at a fair market rste, Service is good as well. Its not common to carry Toyota parts for most places but its pretty diversified.
If going to this shop ask for Dominic C to work on your car, one of the best in town for 4wd work of all kinds
Bought a set of Method wheels for my truck from this place. Just missed a discount offered until a few days before I purchased, so I figured I'd ask if they'd extend the offer for me. They said they couldn't offer anything below retail so I decided to just pay full price. They took my card # and ordered the wheels in, then I noticed on their web site that they offer guaranteed price matching. I found a reputable online company with a $50 cheaper price (free shipping and no tax), but they didn't give me back any money off my full price purchase. Every interaction I had with folks in sales or service was enough of an effort that I figured it wasn't worth $50 to pursue it any more.
When they installed my wheels they forgot to put the spare back on or into the truck. When I came back to pick it up the guy behind the counter barely bothered to motion toward the wheel. I had to wheel it out and load it up myself, no apology or offer to help.
Now the left front wheel is making a clunking noise it didn't make before, and they want to schedule me more than a week out to just take a look at it.
I would NOT recommend this shop.
Good shop with some fairly knowledgeable staff. Great place to get your off-road vehicle accessorized.
Its a chain store with the basics availablestaff are always good to deal with. Not sure on the shop as I have never used them.
The worst online service I've ever seen, I bought shocks online from them on the second and have yet to receive them and they don't even bother sending a email saying oh sorry for the wait no nothing I'm down $300 do your self a favor and never buy from them never ever you'll just waist money and get nothing I wish I could rate them lower then 1 Star I don't even want to see the name 4wheel parts ever again
Girl at the desk couldn't be of any assistance. When I inquired regarding my 2017 Tacoma. I had a few previous opinions regarding the suspension upgrades available for my Truck. She said I was being rude when showing her a picture of the upgrade package I saw online. So I apologized to her And will take my business somewhere else. I had spoke to Phillip yesterday and went in to get my lift from him. However, it was a trashy expierence to say the least once I visited the location. I am in the automotive industry and will never recommend this place to any of my clientele.
Unless you have a jeep, they seem to be uninterested in helping you. Should really change their needs to jeep parts.
very friendly people and they know there game, jason super friendly and art has skills in the offroad thing thanks guys!