There is zero accountability at McLeod. And a culture of mass delusion.
If anyone is interested, the CEO's wife made a YouTube video about how privileged she is. Its the worst case of self importance ever. Sick!
My Mother was in a triple rollover accident in Marion, and was taken to Marion Medical, not really sure why. I arrived 5 hours later, because I live 25 miles outside of Atlanta. It was obvious she was not receiving adequate care in Marion, and someone suggested McLeod as a trauma rated hospital, so I requested that she be transferred to McLeod. The difference in service and treatment was like being in a different country. I honestly believe McLeod Medical saved my Mothers life, because she was in dire shape after having been in Marion for 5 hours, with inadequate treatment. The staff, Drs and nurses, were wonderfully professional and the care of my Mother was first rate life saving. Thank you McLeod Medical for saving my Mothers life, I've never experienced better medical care!!
McLeod in Dillon is great. Great nurses and Dr Oden is the best. HOWEVER, I was admitted to McLeod Florence ICU for a head injury in late January of 17, after being cleared for release by neurologist, cardiologist, and pt Dr Lawsin and Dr Goduru refused to let me go. Without a judge's order to hold me there they ordered armed guards to forcibly confiscate my prosthetic leg braces, walking cane, clothes, and cell phone to prevent me from leaving or calling for assistance from friends and family or the police. I demanded to be released every day for over a week to no avail. For reasons unknown to me they finally returned my belongings and allowed me to leave on February 9th with no explanation. It was a horrible experience I will never be able to forget.
I have never written a review before while still in the process of receiving service. I arrived at the hospital today at 9:15am for my 9:30am appointment for a colonoscopy. It is now 12:35pm and i am still waiting for my procedure. I asked the staff for an estimate of how much longer I would wait and was told that they did not know. I used my extra time to write this review.
Last year, I had a colonoscopy performed in Charleston, SC and was efficiently in and out in 2 hours verses 4-5 hours (I hope) at McCloud.
UPDATE
I was just notified that I will be waiting another 2-3 hours. Waiting 5-6 hours beyond my appointment time leaves me frustrated and I feel that my time is not valued or respected.
Emergency room waits times are aweful, that is the only reason I didn't give them 5 stars. When using the E.R. they normally swamped and it takes 3-6 hours to been put in a room unless you are in there for a life threatening reason. Even by ambulance for car accidents, if you are not dying you will have to wait what seems like an eternity. The staff on the other hand are professional, nice, and they try to empathize.
I would not recommend this place to the dead. My grandson got worse after being there for 24 hrs. We asked to have him transferred to another hospital and they refused to sign the paper even refused to release him. They decided to get a allergy specialist in and not one time did he look at my grandsons body but wanted to diagnose him. After so many complaints we finally got him released after being there for 2 1/2 days. As soon as we got him out of there we rushed him straight to Columbia palmetto for children and we finally got the help he needed. If did not get him to Columbia my grandson would have died.
McLeod Health is a scam. There is NO OVERSIGHT! There is NO ACCOUNTABILITY! There is NO COMPASSIONATE CARE!
McLeod Health has shown me time and again that they don't care about their patients! McLeod Health has shown me that they don't care about the actions of their doctors!
If you have a complaint about treatment at McLeod, they DO NOT want to hear it! Why would they? It's a good ol' boy system, one of the most insidious types. McLeod Health employees are treated like royalty when they are sick and see McLeod physicians, but the rest of us are treated like garbage.
McLeod employees can misread easily interpreted tests and still keep their jobs! McLeod doctors can ignore ordering relevant and life saving procedures and tests and still keep their jobs!
How many people have to suffer at the hands of incompetent McLeod doctors before a system of oversight and accountability is installed?
McLeod will throw your account to the wolves of collection agencies without a second thought, yet they bristle at the notion that their physicians are incompetent and haven't earned their money.
They don't want to hear complaints and won't take you seriously no matter the case!
ICU staff and doctors have been wonderful. Beautiful facility. Numerous calls to business office unanswered--no response to our requests for simple information. Delayed filing with our insurance agent. Hospitals in Charlotte don't act like that.
Over 5 hrs.in er.. An still don't know what's going on,,except admitting me .have not offer me anything to drink or anything at all.will not come here anymore unless I'm dead.
The staff are really warm and welcoming. My grandmother was transported here because of a bladder infection McLeod Health in Clarendon failed to treat. Within two days, her bladder infection is nearly gone and she is now responding to me and my family. Plus their food court is an amazing amenity.
We've had good results in the past, but this time really put me over the edge, came in a 7:30 pm with my wife having chest pains and shortness of breath. Had a quick EKG, then sent back out to wait. almost Four hours later were still waiting. We don't what we're waiting on, I went to the desk to ask and was basically brushed off and told to continue to wait. No time give as to when she could go back. All the while experiencing chest pain and shortness of breath. The indifferent and unconcerned attitude from the invidual at the desk was very unprofessional in fact he was almost rude. Giving me the brush off had convinced me that even though Carolinas is a lesser Hospital in size and reputation, I'll not come back here. Carolinas has never been rude to us. I'm surprised and shocked that someone would have to sit here and suffer for so longIn fact, my Mother had a heart attack last month and SAT here in this ER for three hours before going back. I've lost all confidence in this place. After tonight we won't be back
I normally love this hospital, but it seems as though their ER has been extremely understaffed as of late. We had a miscarriage in their ER and it was 7-8 hours before we were even taken back. Now my grandmother has fallen and we are in the same situation. Maybe I am missing something but I just think that a top notch facility like this would have better staffing.