Staff was very friendly and helpful. Was shocked that cafeteria is closed on the weekends!
Recent stay. Urine on bathroom floor. Nurse Sue pulls a couple paper towels and proceeds to wipe it up with her shoe. Smeared it all around. Tech walked thru that mess twice every hour emptying 2 urinals. Patients wear the same pair of non slip socks for days. Every time we get out of bed and come back, we are cleaning?!? the floor and then putting our (socks) back between our sheets. EWWWEW! Nurse Mary would not give me my nighttime meds. Said I had to wait until morning. Hadn't had BP med for 48 hrs. BP was sky high. Then 2:30AM Nurse Mary was talking nonstop for several minutes 12 ft. from my door. I get up, walk out and say, you know, people are trying to sleep. She says, try closing your door, like I'm an idiot. I said, it WAS closed. Went back to bed. Mary continues to talk loudly. 2nd day Tech moved so fast, she was almost a blur. Empty the urinals, splat, splat. I said, you know, my urinal smells, it should be rinsed out. She says, I always rinse them out. NOT. The 2nd night a new patient was being admitted next door. LOUD talking. I buzzed and the Tech comes inyou know, we are a 24 hour facility. we are admitting people at all hours of the day. I say, can't someone let them know that everyone else is trying to sleep? Maybe tone it down a little. Tech leaves. Nothing changes. Terrible sanitation. Inconsiderate nurses and Techs. I couldn't wait to get somewhere clean and quiet.
Absolutely terrible service! I wouldn't even go here for something simple! Over 6 hours in the waiting room and a guy fell on the floor while having a seizure and took over 10 minutes for them to come out and help and then were so rude to him! Ridiculous! Terrible people and service! Go anywhere BUT here!
My daughter had to go to the hospital unexpectedly for an allergic reaction to an insect. They took excellent care of her. The doctor even called her after the whole thing was done to make sure she was okay. Twice! Top-notch care. Very compassionate. So thankful since we were on vacation when this all took place.
Came in to ER wait time is way to long and it don't matter how much pain ur in. They need to do something about this. I can say I would drive an extra hour or 2 just to avoid how long they take
The E. R.
Post OP
Surgeon Dr. Colin
Acute Rehab Staff
All superb.
Some of the best people and the most caring staff. So very thankful I could have my cancer treatments here. Special thanks to Sarah in radiation. McLaren also has helped me with the cancer support group that meets every Thursday.
Had our 3 children there. Have had good and bad experiences there. But the good outweigh the bad i guess
Friendly staff although I do not agree with some of their medical decisions and many feel they are pressured to receive care without obtaining a second opinion. Beautiful building, beautiful views & nice gift shop!
Waited for a room assignment for husband's post-op stay. Finally got it and moved his things to that room. He never showed. Finally I went to find him and discovered he was reassigned to another room with no communication to me. The worst part of that action was that he was placed in a room with a very sick patient who had the most horrendous cough I have ever heard. Sure enough, one week later when my husband was dealing with his recovery, he came down with the same virus which took two doctor visits and two different medications to get rid of. Then I had to deal with it for six weeks and a full prescription. If you want to get sick, plan a stay at McLaren. This could have and should have been avoided! Never put a post-surgical patient in a room wth a contagious illness.