Went Natural with No drugs. The staff was great! After I got the bill from Tri Health I was shocked. They had charged my insurance and myself for prescriptions not received. I also got a bill not only for Tri Health but from Children's because the doctor seeing my child initially and for discharge was out of Children's. It would have been nice to know from the staff when we did a tour they have doctors from Children's see the babies. I could have declined and saved hundreds of dollars.
While going to the hospital isn't my favorite place to go, if I had to make a choice Bethesda North is at the top of my list.All the doctors I have come into contact with are very professional,knowledgeable and willing to do anything it takes to get you well both physically and mentally.The entire staff treats you with respect and they really do care about how you feel.
I TOOK MY WIFE TO THE EMERGENCY ROOM DUE TO EXTREME PAIN. THE FRONT STAFF TOOK HER RIGHT TO A ROOM AT 830PM. BY 920PM HAD NO NURSE OR DOCTOR COME IN TO CHECK ON HER TO SEE IF SHE WAS OK, IF SHE NEEDED A BLANKET OR ANYTHING AT WHICH TIME WE DECIDED TO GO TO MERCY. THE REAL BAD THING IS WE WERE AT BETHESDA NORTH A APPROXIMATELY A YEAR AGO AND THE SERVICE WITH THE EMERGENCY NURSES IN THE BACK JUST DON'T CARE. I WOULD SAY THE NURSES WHEN YOU WALK IN WERE VERY COURTEOUS.
I was seen at Bethesda North Hospital on my last day visiting Cincinnati from Cleveland. They did a bunch of lab tests, which I requested a hard copy of the results of before I left because I was not given the results, and was told the only way I could get them was to request them from the Medical Records Office in person and then a wait a couple days for them to print off the few papers from the one visit I've ever had there (sorry, I believe the phrase they used was "fulfill my request"). I explained I had to get back to work in Cleveland (4 hours away) by noon the next day, and they told me "sorry, nothing we can do." I thought since they had a MyChart page that I could just see the results later that day or the next day (today), because, seeing as I felt like hell, I didn't feel like trying to negotiate the release of my lab results with staff that clearly couldn't think through the steps necessary to dial the number down to the Medical Records Department and explain that they needed a couple pages of test results printed off for a patient who is returning to her residence in Cleveland in less than 24 hours (and therefore cannot just return in a couple days when they get around to "fulfilling the request"). Today, however, I still found no results on my discharge report on MyChart, so I called the ER Staff and spoke to a nurse and the charge nurse on staff who apparently doubles as a staff member in what must be a very busy Medical Records Office. I was first informed that the results would be uploaded once my PCP released the upload, at which point I had to remind them how that would be an impossibility since my PCP was not located in their system and was therefore listed in my medical record as "Pending Only PCP," who I'm pretty sure is not someone with the ability to use a mouse to click "Release." I was then told the Attending I saw yesterday would have to release the upload, however, other than the fact that he is not working through at least the next couple days, no one knew when he might be available to do so. The third, and final, suggestion was for me to make another trip to another ER, because they can release the results without delay to any ER Attending, even though no other Attending Physician at their hospital has the ability to access the results themselves. They said it like they thought I was actually going to go spend another 6-8 useless hours in an emergency room, with another IV in my already bruised arm, just to be told (not a diagnosis or a direction to look in for what might be causing the problem that required a ER visit instead of a day of making progress on what you actually are out of town for) what everyone who is not having an MI is told upon departing the ER: follow up with your PCP tomorrow.
I absolutely would recommend this hospital for the primary services they give. I am very pleased with the staff overall. They made it comfortable for me and provided great service to me as a patient. Thanks to the doctors and caregivers, you all made it a positive experience for me. Thank you.
The worst hospital I have ever encounter. My 81 yr old mother was admitted for a GI bleed. The nurse Nancy was so rude and uncaring. Had no idea how to answer questions or to even wAnt to help me. When I came back to mom room the next day, dirty towels, sheets pillows was lying in the floor the call light was unpluged from the wall and mom was crying waiting for help to go to bathroom but had no access to the call light cause it was unplugged . Last time there, please don't take your love ones there. They leave sicker then when they came in.
Nice facilities however the doctors are really subpar, I've been going here for years probably over 20 visits so far. Recently I've gone to UC clifton a few times and have had outstanding care there (they really have improved) and will probably make them my new hospital of choice. Thanks..
At the end of they, I am glad that you all were able to deliver my son to me safely. Despite being stillborn at 37 weeks. I am forevermore thankful that Hospital staff made my labor experience one that I will enjoy. However I will say my experience with Bethesda North Hospital was not enjoyable and I will make sure that you all will know about it. I will not be returning back to this hospital if I am ever able to conceive again. From the time of knowing he was stillborn and what the Doctors advised to do instead of treating this like an emergency..he advised me to go home for some daysafter telling me my son was stillborn. Your grief nurse, Sue was the worst. She never once mentioned a grief fund to me or my boyfriend Daniel. She kept saying costs costs costs and prices. Even when she did mention the grief fund days latershe made it seem like a joke. THE DISCHARGE PROCESS WAS HORRIBLE. THE FINAL NURSE WHO SAW US SCARED MY FAMILY AND SAID THE AUTOPSY WILL NOT BE COVERED AND GENETIC TESTING WILL NOT BE COVERED AND I WILL BE IN DEBT AND LEFT WITH BILLS.
I will not be returning to this hospital. My first child was stillborn and your staff just put me in more grief. Then to top it off, your autopsy crew LIED and said my baby's boy autopsy would be done on Saturday September 16, 2017. THE AUTOPSY WAS DONE 9/20/2017. We all told the nurse to PLEASE if for any reason that the autopsy would not be done on that day, let me know. ABSOLUTELY NO PHONE CALL. I was RUSHED out of the hospital to leave. I was given misleading information from a NUMBER of staff.
I can't even get my baby boy's DEATH CERTIFICATE because the doctor wrote date of death as 9-14-2013? seriously? So the doctor couldn't proofread the Death Certificate before sending it out?
I am still thankful I got to meet my baby boy. In 3 days. I was told my son was stillborn at 37 weeks pregnant, went into labor the next day. Given misleading info from your staff, I was scared to death and told I would be in debt, nothing would be covered by my insurance, rushed to do funeral arrangements
and RUSHED TO BE DISCHARGED.
No one checked on me for the rest of the night after 10:30pm Friday, September 15,2017.not even to check my blood pressure. It seems after I gave birth and signed what was needed, your staff absolutely did not care about me or the state of mind I was in.
The next time someone came to check on me was my date of discharge, Saturday September 16, 2017. In which the nurse just said.. "I am truly sorry for your loss" and then proceeded to scare my family about a huge bill that would be sent to me in the mail, because my insurance will not cover it.
This truly was an experience. I will not be returning to Bethesda North Hospital, Thank You all again, Dr.Jabin for delivering my son David to me safely. Chris for putting in my epidural in safely. Labor was fine, hospital stay was a true nightmare.
In a 5 hour visit for various tests in August I interacted with at least 10 Bethesda North employees. Each and every one of them were the most caring, helpful, respectful and pleasant people a patient could ask for. Who ever is responsible for creating such a patient caring atmosphere through hiring or training deserves high praise.
Patient rooms are small. Nursing care was average.
They focused more on discharge than patient care.
Good luck if you need care after 7 pm
We had both of our children here and they did a great job. We also have been the emergency room a few times with the kids and we have always been very impressed by the speed and quality of service.
Was very happy with our visit! They did everything to see what was wrong with my boyfriend ! Great Doctors and Nurses !!
Not happy with the recent ER visit to BNorth with my 84 year old mother. They lacked compassion, misdiagnosed the whole problem and could care less at helping her. Just go see the family doctor or have a specialist referred is their suggestion. When someone is in severe pain, has multiple problems just getting around and is a fall risk, this hospital should do far more to help and find what the problem is. They could care less! Now 2 weeks later we find out what the problem was which was pretty apparent .very, very disappointed she had to suffer as she did.