Highly, Highly Recommend these guys! Very friendly staff, Ask for Joshua Koch, he did an awesome job helping me get in the car I had my eyes on since day one. I would send my family and friends here for sure!
Had heard from others how excellent the service at McGrath is so I knew this is where I was going to get my next vehicle. Last night, I finally made it over there and I was not disappointed at all! Every staff member was extremely friendly and helpful! I loved working with Fernando. He made the buying process a breeze as did all the individuals that helped with every step of the process. Everyone was awesome and I appreciated being kept in the loop the entire time. I highly recommend anyone looking for their next vehicle to check them out!
I had the most amazing first car buying experience all thanks to Elvis! he put me in a car that I loved and explained everything to me so thoroughly. He also gave me an unbelievable rate, really nothing less than 10/10 service. would recommend
Kim was very helpful throughout the purchase process! She was great about doing a test drive, longer than most test drives I've taken. She explained features of the car as we were going. Once purchased she 'onboarded' my phone and helped me integrate it. Very great to purchase from her!
Cant say enough positive about my experience here! I needed basic maintenance for my truck (oil change, brakes, fluids, etc) and had not been impressed at all by the service I had been receiving at my "normal" dealership. Even though I own a Toyota I thought I'd at least call and ask them if they could perform above mentioned service items for me. From my initial call to picking up my serviced vehicle, was 1st class. The person I spoke to on the phone was very polite and took the time to address my questions and set up a time for that same day. When I arrived, I was treated as if I had been a long time customer (again, I don't even own a Honda) and was in a loaner car within 10 minutes. I received a call from their Service Director, Ryan Baumjust letting me know that my vehicle was ready (ahead of schedule) and he wanted to make sure all my questions and concerns were addressed, and he even reviewed my bill step by step to ensure I was happy. To get a call from the Service Director, just to check in with me and thanking me for my business, etc is the kind of experience and attention to detail that will make me take all my future service and car buying needs back to McGrath. Thanks Ryan Baum !!!!
I had an absolute amazing experience. I worked with Cesar and he made my purchase simple and quick. I walked out with a great deal and made sure to answer all my questions. Make sure to ask for Cesar.
Josh did a phenomenal job at helping me with my purchase for my 2017 Civic. Great service, amazing salesman, and helped me out to the full expectation, and sweet deal. Would definitely Recommend McGrath Honda to anyone and definitely Josh should be there salesman!
Amazing service! I highly recommend Gabriel for knowledgeable and effective service. He allowed my car purchase to be easy as I was indecisive with my purchase. When you come, ask for Gabriel. You won't regret it. Everyone here is kind and willing to help provide speedy service.
Great cars for great prices. Friendly staff that made me feel comfortable. Sales rep Gabriel answered all my questions, and made it an easy process purchasing my first car! Excellent experience.
I just purchased a brand new civic from this McGrath location and let me tell you it was a great experience. The salesman Aldo Mendoza was very good at getting me into the exact car I wanted. He also was able to give me a fair price for what I wanted for my trade in. Overall it was a great buying experience. Also Greg was very helpful helping us switch plates over and showing the features of the vehicle along with Aldo. Finance went really smooth as well. Jim the finance manager wasn't pushy like finance managers usually are, he gave us options and let us decide. I really recommend McGrath Honda if you are looking into buying a car weather its a used or new car they'll make sure you get a deal you are looking for and if you are looking for a salesman Aldo Mendoza is the guy to go to!
Pending further review I came in on the 22nd of March to look at cars, and within minutes spotted the car I wanted. A gray Accord EX-L V6. This one was the demo and the only one like it available on the lot, but it had 5K miles Aldo went above and beyond to hand deliver one from another store to my local store the very next day. (keep in mind I came at 8:30 pm, and they close at 9) So far, the car is amazing (that great build you would expect from Honda) and my girlfriend loves it. These guys are great, and they take care of you. LOVE the free unlimited car washes and the included warranty. Shout out to Muhammad as well! Check these guys out for great prices and great cars. I will update this review as I get more information.
be careful what you are running into when buying at this dealer. I found a used car at this dealer with sounds good price. asked for quote, and the game started. first was told car sold; hours later told still avail. before Sat. since the supposed buyer only comes at that time (feel bad, but OK I have a shot). I asked a quote. here are fees:
$**** * - stick price (firm)
$599 - anti-theft fee (what is this?)
$499 - WI-state-buyer tax service fee (what a good business to be in!)
$ 196 - government fee
$197 - document fee
plus tax on all those added fees except government fee.
to their credit, the salesperson gave me this quote at my insistence, quick and fast. for that, I give 1-star.
McGrath Honda in Elgin is the most unethical business I have ever ALMOST purchased from.
ZERO honesty! ZERO integrity! ZERO moral principals! ZERO moral uprightness when dealing with them.
If you are considering or contemplating purchasing a car there — DO NOT!
If you are in the middle of buying a car — DO NOT buy it!
If you recently bought a car there return it!
Save yourself a lot aggravation, anger and disappointment.
This dealership has no code of ethics and has no honesty! Their Salesman Robin and manager Lee are two prime examples of why people hate used car salesman. If there are any honest salespeople there— they should find another job. I will make sure anyone and everyone hears my story so nobody makes the mistake of purchasing a car from McGrath! It is for worth your while to shop at a more reputable dealership— even if you need to pay a little more money for your purchase! This is the first time I have ever left any business with negative review.They will agree to sell you a vehicle at a certain price, and then sell it right out from under you to someone else they can con into paying a higher price. McGrath Honda in Elgin has NO honesty, NO integrity, NO ethics, and NO moral principals.
One of the Best Honda Dealers around!! One of my friend got a car from here last year and I ended up buying our First car from this place as well. It was a great experience as a Customer. The Sales guys are amazing to do the business with. The General Manager Scott is also professional and very helpful to do the business with. They are going to work all the details for you and make sure you are going to get a car with a very fair price. Overall experience was 5 out of 5.
I just got a car there this past weekend! Everyone was so nice and helpful. Jesse my car sales man worked with me for the entire day on Saturday (their busiest day) and was patient with me the whole day. It was my first car so I wanted to make sure I knew everything about the process. When we went on a test drive he even took me to get coffee! Everyone was so nice and helpful. Kenny and Scott were also so helpful. I am so excited about my new car!