They don't have a body shop here.
The staff there was very helpful a d encouraging.
Great selection
Large car lot, nice location, not cheap.
Their phone system is bad. When calling to set up an appointment the phone cuts off and when trying to call back the line is always busy. Need a new phone system. With all the money they are making they can afford a better system.
They have free water, coffee, and cookies while you wait foevyour car. There is also a kids room witha t.v. Test driving isn't good though. I only got to drive down a road with no traffic. I asked around and I was told that was a typical experience.
Yesterday my wife and I visited this store for our first service visit & we wanted to share our experience. We were very impressed with the professionalism and friendliness of the staff. They greeted us in a timely manner & explained how & what was gonna happen. Upon delivery, they took the time to explain what was inspected & answered our questions.
This was by far the best experience I have had when dealing with a service appointment. We wanted to make sure everyone knew the service employees did a really good job. People are quick to complain & slow to compliment, so I thought I would take the time to let it be known about how well we were treated. We drove from over an hour away & have no problem passing up other Toyota stores for service like this!
Thank you,
Daniel & Maggie Castle
The best place to purchase a vehicle!
Best sales and service staff. They are very professional and have a great selection of vehicles. I have bought several vehicles from Walters Toyota Nissan and love doing business with Kirby Walters and the Walters team!