Bike shops! Stop by this place to see how a 21st century bike shop should be run!
I am not local. I've spent the last couple months traveling around, riding trails and visiting the local shops that support them. This was by far the best shop I've seen.
The building was perfect: rustic and cozy. I also liked the brands they carry. Santa Cruz and Rocky Mountain are great bikes. Giro and Bell are great shoes and lids and it was refreshing to see a bike shop selling Shimano and Pearl. I know shops aren't happy with the way the brand does business, but at the end of the day you can't just drop Shimano. I couldn't put it any better than the way the owner did. He said simply, “I carry Shimano because their stuff just works.” Thank you. I shouldn't be made to feel like a pariah because my Ibis came with a Shimano group set.
I ended up buying a set of pedals, and had them bleed my brakes. The brakes now work better than they ever have. (I had really neglected them.) Thanks guys.
I guess the whole experience was pleasing because it's the first place I went to that was missing that obligatory “business” guy. Seems like most shops have one, usually the owner. Like a toned down version of the gum chewing, used car shark. The one that rushes the sale and doesn't really make you feel special and welcome.
And at the end of the day, that's what it's all about. Most of us serious bikers have no problem paying full retail for an in stock item, but if we're going to be treated no differently than we would at Walmart, than why not just shop online?
Good prixes. Helpful and knowledgable staff. Great bikes and an amazing selection of many types of cycling products
Great shop with all the parts and accessories you could need but most of all the staff is incredible, helpful, knowledgeable, and friendly.
Great service with friendly & trustworthy staff. Came in thinking I needed a new chain on my bike when all it needed was some oil. Will definitely be back again!
I've been here a few times, and most recently was an amazing experience. Needed to replace the god awful stock stem on my Giant Trance 2, needed to get new tires, go tubeless, and have them checkout my rear wheel and drive train (Shimano SLX is an amazing drive btw). Everyone, especially Merve (probs got that wrong) and the dude with long hair (don't know his name but he shreds in his sleep most likely) were amazing to work with. The service was great and affordable. I talk a lot and they did not mind it, and made me feel rather welcome. Merve went over some tires with me and recommended Maxxis, a brand I am very familiar with. We then looked at stems and I saw where they are a renthal dealer, so of course I went with the tried and true Apex. The installation and tubeless conversion was flawless, there is nothing more gnarly than watching your baby get transformed within a matter of minutes. The care given to checking my shifting and brakes was the equivalent to a mamma bear protecting her cubs. Because of them, my bike is almost full enduro bro status, and pretty much feels like I'm riding a bike that Jesus himself worked on. If you take your monster with a side of unicorn piss, wear baggies, and take shredding very seriously, give the guys at Magic Cycles a look. I don't always write reviews, but when I do it's because my Fox Float DPS made it so easy to do. They love what they do, and it shows in their work and customer interactions. To sum it up, if you need the sag set, tires, stems, anything in between to give that last little bit of aggressive pumping go here. This isn't the shop Boone or Appalachian State Students need, it's the shop Boone and Students deserve! So mix up those Monsters, dial in your bikes, and go to Magic for some gnarly discussion and tips!
It's rare to find a bike shop with a staff as knowledgeable as the guys at Magic. When the salespeople make bike and accessory recommendations it's clear that they are speaking from actual experience using the products in which they sell. As a customer I can always expect to receive advice that cannot be obtained from researching product information online or at other shops. What better place is there to buy mtb tires from than a shop with a xc national champion on the sales floor?
Bought my first bike here after shopping around a lot. Best service, most helpful staff, and best deals on bikes in Boone, bar none. Great experience!
Came in to rent a bike and had good service. I asked for some type of kit since I didn't have any bike tools with me and wasn't able to get anything. Once I reached the trail and made it to the top I noticed lower tire pressure in my tubeless rear. Eventually got a flat tire halfway down rocky knob with the seal broken on the bead. I had to walk down the rest of the way and missed doing the pb&j trail, which I had been looking forward to ride for almost 2 years since last being in Boone. I feel like this could have been avoided if I had just been given a pump. Told my story to the guys in the shop and they did nothing to make the situation right. Overall pretty displeased that I didn't get to ride this awesome trail and not sure when I'll be able to do it again.. talked to a guy who rented from Boone Bike and they gave him a whole kit including a pump. Good information for anyone out there to know.
One of the nicest shops I've ever been to. Their customer service is a pleasant mix of expert knowledge and friendly conversation. They also like coffee. What else in life is there?
Thanks for keeping Illini Cycling Club out of trouble during our visit.
the employs are super chill know their stuff and have great prices on new and used mountain bikes. go some time
When I was a student, Magic Cycles was a mainstay for new tires, rims, gear, accesories and food as well. The employees are super helpful and down to earth. Even as a non student who visits town, I like to make a point to stop here.
Mike, Hunter, and Steve are the BEST Guys in, "The Blue Ridge". Hunter and Steve-0, have gone out of their way to help my Son and I at the Beech Mtn Downhill Shop. My son Preston counts down the days every week until he gets to return and cut up with Hunter and Steve-o. Thanks again guys for all great service and friendship.
Preston and Chris B.