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Added by Jopie, at 26 December 2016
Opening Hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
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10 Reviews
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28 December 2017
Still have not had our truck serviced it was around a month ago they said they would No one has called us yet to schedule this. Must be the holidays that put them behind
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08 December 2017
Unbelievable.
They may have some good vehicles for sale, but it is best to stay FAR away from the service or parts departments. I write this review after discovering what was REALLY wrong with my car to offer proof of how ludicrously dishonest these people at Autostar are, at least in the service and parts areas.
My horn was not working properly and making a faint sputtering sound. Since I live in Boone, I stopped by to see if I could have someone check it out, since a flaw such as this will cause a vehicle to fail inspection. The person at the service desk was this guy named Reed, and he immediately said "I'm sorry, we can't get to anything for a least a few days. We're totally booked up" before I, the customer even said a word. This was strike 1: pushing a potential customer away.
This was strike 2: Another fellow who was a technician (and whose name I can't remember) listened to my horn, and said it "sounded like water was in it." Really? How can WATER get under a car hood without a flood that's at least 3 feet high? It cannot; this is physically impossible.
Now, for strike 3: The man at the parts desk (I never got his name) said that my car had TWO horns for two different tones that would cost about $200 total. Being a student of Physics, I can tell you right now that my car has ONE horn that emits ONE tone of about 400 Hz. After listening to this garbage, I decided to move on and head to McNeil Nissan of Wilkesboro to hear a second opinion.
McNeil Nissan was able to discover the problem very quickly; there was a bad connection with some wiring near the steering column. The horn was perfectly fine; my car had ONE horn and it was NOT damaged by water. And they fixed it at a great price with friendly and efficient service the entire time. This was what I had hoped for in Boone, but alas, it did not happen.
In short, one can tell that the ownership has changed. Autostar Nissan used to be called Everett Nissan, and they were as good as McNeil Nissan in Wilkesboro. Since both the service AND parts departments at Autostar consist of more than a few liars and scammers (either that, or they have no idea what they are doing), I will not be returning for any bit of service.
In fact, I will probably just steer clear of this place altogether. They have already proven their dishonestly quite clearly.response / report this review -
07 December 2017
We were searching for a used car for our soon to be 16 year old. AutoStar had a Honda Civic. We drove from Blountville, TN to Boone, NC to look at the car. John Welborn was the salesman we worked with. Even though this was a Nissan dealership, John had a thorough knowledge of the Honda Civic. John was NOT pushy at all. He was very patient. When we test drove the car we stopped several times, so each of us had a turn to drive and sit in a different passenger seat.
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23 November 2017
Wow at first things we're going south they went above and beyond what they had to do even stayed an HR after closing just to get us a deal ask for Kevin Dutton he was so good and no BS they really went above what they needed to
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18 August 2017
Excellent experience buying my SUV. Ask for Curt.
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22 June 2017
Every time I drop in here for oil & rotation service they get right to it in a professional manner
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21 May 2017
Ted and the service department are amazing. They listen and give me honest answers. I have never had a bad experience here and will continue to take my Rogue here for all it's needs.
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27 February 2017
I contacted Kevin via email regarding my Nissan Frontier purchase in January 2017. It was year-end at my job, therefore, I was rarely available throughout the entire month of January. We contacted each other strictly through email, and he worked with every request I made. I had multiple inquiries regarding price, fee/tax breakdown, and trade-in value. I would be available to reply around 8-10PM at night at times, and would still receive prompt replies that night or the next day. Their perseverance and help throughout the process made buying the vehicle efficient and down right perfect. They really want to earn your business, and Kevin did that and more. Sales online has really opened up the car sales business, and Kevin is making that transition seamless with people out of state and with hectic work schedules. Thanks again everyone at Boone Nissan!!
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14 January 2017
Incredible experience, everyone at this dealership were friendly and professional. The salesman Kevin Dutton was amazing and my husband and I couldn't have asked to be treated any better. 5 Star Dealership and it all starts with Sales!
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02 January 2017
Working with Bryan Martin at Everett Nissan in Boone, NC was, by far, our best car buying experience ever! We drove 2 hours to purchase the vehicle and it was worth the trip! He was ready to answer any question but also willing to stand back and let us discuss without pressure. We would highly recommend him and hope to get to buy another car from him in the future.
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