Name: Lexus of Winter Park
Address: 305 N Semoran Blvd, Winter Park, FL 32792, USA, US
Telephone: +1 407-678-2000

Lexus of Winter Park is a car dealer, located at 305 N Semoran Blvd, Winter Park, FL 32792, USA. They can be contacted via phone at +1 407-678-2000, visit their website www.lexusofwinterpark.com for more detailed information.

Location :

305 N Semoran Blvd, Winter Park, FL 32792, USA

Contacts :

Added by Jopie, at 18 April 2017

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 8:00 PM
Saturday 8:30 AM – 8:00 PM
Sunday 10:00 AM – 6:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

E Blair

23 December 2017

My service advisor, Michael Shinn, is THE best. He went out of his way to help me and I’m incredibly grateful for his hard work. I’m a loyal Lexus customer for life!
Sajjad Plumber

22 December 2017

We bought two cars from here last year. A 2016 Rx350 and a 2016 GS350. Our experience here was so pleasant that I became compelled to write another positive review. We are currently shopping for another car but no other dealership compares to this one. There are no dealerships in Orlando that offer the kind of service and experience as Lexus of Winter Park (Lexus of Orlando). Lexus of Winter Park deserves 10 out of 5 stars.
Mary Salerno

03 December 2017

Through my years of new car buying I have dealt with probably close to 100 individuals but I have never encountered an organization as helpful as the as the staff at Lexus of Winter Park. the whole car buying experience was quite impressive and painless. Charles Ream met me at the door and guided me through the entire process as no other salesman ever has before. He showed me cars and explained options and took into account all of my concerns. the deal was completed within hours and I drove the car home by early afternoon of that day. Special appreciation goes to Omar who worked

out a very favorable financial package that enabled the purchase to be expedited That was 3 days ago and Charles has made follow-up calls each day to insure my satisfaction and answer any questions I might have. The product is outstanding and the dealership compliments that product equally well. without question my next car purchase will be with Lexus of Winter Park. J. Salerno, M.D.
Edward Reyer

15 November 2017

Lexus of Winter Park Service with William Tijerina as my Team Leader were incredible. They gave me a white glove treatment. I was greeted by William and he explained the process in detail and gave me an app that allowed me to follow my car’s process. He then lead me to a waiting room with refreshments and multiple recliner massage chairs. Wow! Are you teasing me? Was this real. I came from a Top Dealership in Dallas TX and now.it’s Lexus of Winter Park for me. Great job William.
Ed R
Paul Hoffmann

27 October 2017

I have had the pleasure of owning a Lexus for more than 15 years now and have always had superior service at various locations in New Jersey. The service department here in Winter Park is very good except for the car wash which is included at the owners prerogative after each regular service. Since I was used to exceptional car washing at the New Jersey locations, I was expecting the same here. However, they do only a cursory job here and I had to ask them to wash the inside of the windows on my last appointment. Previously, that had always been included in the car wash at previous locations. Maybe they can remedy this situation by my next visit and give the car body a really thorough cleaning as well!!
Dave Oviedo

19 October 2017

Bought a used Subaru there. Had nicest selection of used cars I've ever seen, priced well. Transaction proceeded very smoothly! Thinking of getting a Lexus soon..Very accommodating Staff..
Liz Schuster

04 October 2017

No nonsense, no waiting, fabulous experience! I came in to look at a older trade in Vehicle that was not a Lexus, but was still treated like royalty. Tyrone on the phone was honest and up front when working with my budget. I came in and Neil took me on a test drive. It was excellent. The car beat my expectations! Then I met with Omar who worked honestly with care. We came to an agreement. When I decided to purchase, I met with Franklin who had all my paperwork ready. No waiting! Treated with respect! Thank you all!
Stephanie Curtis

01 October 2017

Another great experience at Lexus of Winter Park.. Took by vehicle here for service and got the executive wash. I was highly impressed! My car was full of dog hair after the hurricane, and they were able to get almost all the hair out! Keep in mind, I had already had my car washed twice before this and hair still remained. Thanks Lexus of WP Service department!
Trish Walters

23 July 2017

Jeff -Service Department Manager is Amazing! Above and beyond exceeded expectations. Been a loyal customer since 2006. In those early years the service was always great! But, the last few years, well not so hot. Then, our visit yesterday renewed those Fantastic feelings of owning a Lexus and the high level of Customer Service we have been accustomed to at Lexus of Orlando! Thank you, Jeff!
Britney Price

09 June 2017

We recently brought our Lexus into the Winter Park location to have the recalled dash replaced after being put on a long waiting list. When we set up the appointment, we told the representative about the issue we were having with the door. The door will not secure closed which prevents us from being able to lock the door, set the alarm, and we have to use bunjee cords to try and keep it closed while driving it. Because the issue is inside of the door, there isn't much outside of a defect that could be the cause of it since you would have to open the door panel to even look at it. After explaining this to the representative, we were told that they would wave the fee to look at it and fix it, if it were a defect. After talking further, they said they would wave the fee all together and to remind them when we brought it in. So, upon arrival this morning at the lot we spoke with the manager about everything and even before we brought up the door, he was extremely rude. Commenting that they are doing us a huge favor by fixing their own manufacture defect and that they would get around to the car when they felt like it. The absolute disrespect only got worse after mentioning the door. He said no one would ever discuss those things over the phone, no one would offer fees to be waved and he wouldn't even discuss it until we paid nearly $200 for the fee to look at the door. Telling us to get over it and that we had to have caused the issue. Mind you, the car is one owner, never been in an accident and has had every bit of the work done over the years by the dealership. How this could be something we caused is a complete mystery. We will never come back here, never use their services, never recommend them or supply them anymore money. For a luxury dealer, they are about as scummy as you can get. Tip for the future, fire the management and hire someone with common sense, courtesy, and even basic customer service skills. The one you have now, wouldn't even last on the fast food line.
Jordan Zellner

05 June 2017

Simply. Amazing. This was HANDS DOWN the best car shopping experience I have ever had. I am very critical and don't normally write reviews, especially good reviews, but this dealership takes the cake. My wife and I drove about an hour and a half to see a Grand Cherokee they had. We were treated with such respect! The entire staff, from reception, sales, service, and finance were all incredibly professional. I would like to give a special shout out to Brian Hendricks! Easily one of the most genuine person I have ever met. Please give Brian and Kembell a raise! Thanks for taking such great care of us. The dealership itself made us feel comfortable and there was no pressure whatsoever. All of my questions were answered confidently and I felt great buying from them! The car was detailed, fueled, and even parked inside when we finished all of the paperwork! It was an amazing experience. I will recommend all of my friends and family buy a vehicle from this dealership.
Steph A

24 May 2017

The best experience buying a car. Definitely not a high pressure car dealership. The salesmen are highly educated on the cars and are extremely friendly. Sales manager David Land is wonderful. I'm sure they are all great but he is definitely our favorite. We have purchased three cars from Lexus of Orlando and have never had a bad experience.
Bryant Johnson

29 April 2017

I have a 2002 IS300 and I absolutely love visiting Lexus of Orlando. I don't go there for service because I work on my own car, but the parts and service employees are so nice and respectful. Just went this past week and got lots of compliments on my car from the service team. Glad to see a Lexus dealership that appreciates the "classic" Lexus sports cars. Parts guys are awesome as well, very friendly. Keep it up!
Kelly Elizabeth

25 April 2017

I had my Lexus in for service and was extremely lucky to have Caitlin Pope as my contact for the vehicle's service. She kept me up to date on the vehicle status and went above and beyond to ensure my service at Lexus was superb. She treated me like a part of the Lexus family and not just a service repair client. I will request her if I ever need service again. I also like the text option that they have to keep in touch with you regarding your vehicle. It's very convenient and time efficient for those with busy schedules.

I also had a good experience with the loaner vehicle department, specifically Thomas, he was very polite and helpful. I never had to spend time waiting around a service department waiting room, they had the loaner vehicle ready for me upon arrival. This loaner department was a very organized part of the dealership and I found them to be extremely helpful. I was thankful for this loaner option so I had another Lexus car while mine was being serviced and not some crappy economy rental car.