Name: Lexus of Akron-Canton
Address: 1000 Interstate Pkwy, Akron, OH 44312, USA, US
Telephone: +1 330-645-4800

Lexus of Akron-Canton is a car dealer, located at 1000 Interstate Pkwy, Akron, OH 44312, USA. They can be contacted via phone at +1 330-645-4800, visit their website www.lexusofakron-canton.com for more detailed information.

Location :

1000 Interstate Pkwy, Akron, OH 44312, USA

Contacts :

Added by Jopie, at 18 September 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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John Dever

20 December 2017

Great! Unbelievable deal on a new ES350. Randy Quake is the best automobile salesman with whom I have ever done business.
Larry H

16 November 2017

Purchased used 2010 Lexus ES 350 from this dealership back in May of this year. Had good car buying experience and staff was very knowledgeable at the time. Was told vehicle went through multi-point inspection including oil change and new tires. However, went in for scheduled oil change to Lexus dealership near me in August. Was told by service adviser there that both engine and cabin filters were beyond filthy and that cabin filter or engine filter was never changed. Personally looked at cabin filter which was totally black with soot, plant debris, and pieces of insulation a small animal packed in there. Mind you this was literally only 3 months after purchasing the vehicle. Notified Akron Lexus and spoke with service manager and salesman who sold me the car. Was told to fax original service invoice from other dealership and then called back several times to speak with whom was ever handling this. Was told to send over invoice again because not received. Was told sales manager was working on issue and had paperwork on desk. Was asked if certified vehicle but is not. Point is it that it is still a Lexus and was being sold at a Lexus dealership. That is not an excuse to bypass and let the next owner deal with unexpected costs. I've done all the leg work and phone calls. It is early October and no resolution achieved.

I wanted to follow up with this review. I did receive a phone call from the general manager whom apologized and helped resolve my concerns. Thanks again for listening and taking care of the issue at hand.
Damon Leeman

09 November 2017

The facility is much nicer than many of the other car dealers in the area. Got a nice price on a car, and my wife couldn't be happier.
Staff is polite. Tracy helped us with our purchase. Out of the 10 dealers we stopped at, she was the only "cool" sales person we spoke with (not pushy, just gave us the facts).
We love our Lexus, Thanks!
Jon Morris

31 August 2017

Best of the Best In Both Sales and Service!!!
Truly Amazing Experience!
Darlyn Mcdermott

31 August 2017

Reliable, classy, trustworthy, hassle-free, thrifty. Can't beat the service and expertise here and I've been a client over multiple years and multiple vehicles. Makes owning a Lexus even extra pleasurable! The only problem is They hardly ever need serviced!
MJ Bowersox

21 August 2017

David Simpson was personable, knowledgeable, and genuinely enjoys what he does, this came across in our interactions with him. There was no high pressure sales, just friendly, relaxed conversation. This continued with all the individuals we came into contact with at the dealership. We also appreciated being able to take the vehicle home to make sure it fit in our garage.
Lamb88ert

06 July 2017

Outrageous pricing. This location quoted me $900 for a part that another Lexus dealership in Michigan have me for $130. This type of price inflation is so absurd it should be illegal. Service manager was very friendly and she was pleasant to deal with. Pricing is just unreal, even compared to other luxury cars I've owned and dealt with (Infiniti, Volvo)
Vito Corleone

22 April 2017

Top notch customer service, several tv's and free beverages and snacks while waiting for service. I have bought 2 cars here and will be a customer for life
Damon Thrash

13 April 2017

I finally made the jump from BMW to Lexus and I'll never go back. The sales people are some of the best I've seen, very knowledgeable and polite. This has been by far the best car buying experience I've had.
Aixia Burstiner

03 March 2017

Laura in the Service Dept us great with customers. Always thinking ahead and helping you have a great experience. Laura adds great value to this dealership.
Shelley Colpo

29 December 2016

We found our way to Akron-Canton Lexus after visiting a Lexus dealer in Pittsburgh who did not want to make a deal with us and offered next to nothing for my trade. My inlaws bought a car from George last year, so we decided to give it a shot. My husband and I started communicating with Amanda, the internet sales specialist via email and phone. She went back and forth with both of us (we were probably driving her crazy!) with all of our questions and was super responsive and very helpful. The only day we could make it there was the day after Christmas. She arranged for George to come in, even though he was off that day. George was friendly and helpful and got me the car of my dreams for a great price and also offered me a good bit more for my trade. Will definitely be a repeat customer when I am due for a new car again. Thank you George and Amanda. It was well worth the almost 2-hour drive from home!! :)
Serkan Varol

25 September 2016

One of the best dealers I've ever dealt with. Bought a 7 years old car over 110k that was in excellent condition. I've put almost 3k since purchased and it is still problem free. Overall a great experience! A+

Edit: car is still great! No issues but customer service is unresponsive. Need to get a qoute on a new es350 and contacted 2 different consultants. They did not respond to my inquiries. Sorry you lost a customer and it was your choice..