Lexus Of Palm Beach
5700 Okeechobee Blvd, West Palm Beach, FL 33417, USAAbout
Location :
Added by Jopie, at 29 April 2017
Opening Hours
- Monday 8:30 AM – 9:00 PM
- Tuesday 8:30 AM – 9:00 PM
- Wednesday 8:30 AM – 9:00 PM
- Thursday 8:30 AM – 9:00 PM
- Friday 8:30 AM – 9:00 PM
- Saturday 8:30 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
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11 Reviews
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21 December 2017
I purchased my first Lexus in November and it was an amazing experience. The staff was kind, professional and helped to educate and find the right vehicle to fit my needs. I was beyond impressed with Von, a true sales professional who was a pleasure to work with and truly the reason I walked away with the car on the same day of visiting. Thank you! I will be absolutely be referring my friends and family.
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31 October 2017
Leased a new 2017 Lexus GS and I must say the experience was fantastic. John was very attentive and did everything he could to make sure that I left happy. Everyone there from the receptionist to the finance manager really made the entire transaction smooth and quick which was a complete shock to be honest since every time I go to a dealership I tend to spend a majority of my day there. This is my first time going to Lexus of Palm Beach and it will be the only place I go to for a new vehicle.
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30 October 2017
Lexus of Palm Beach is the absolute best. My experience from the walk in the door to the actual leasing of my beautiful new Lexus was and is a 5 star experience through and through. RAY my salesman was patient, thorough, friendly and fun. The manager fought hard to accommodate my needs price wise and Kelly explained my car for 1 hour before leaving the premises. What more can you ask for ? Thank you all and especially RAY for making my experience fabulous!
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05 October 2017
We unexpectedly needed a new car for my wife quickly. After buying several new cars in the past, I can honesty say this was by far the best car buying experience I've ever had. First of all, it's a beautiful facility. Fountains, waterfalls, marble floors, fresh pastries, and Starbucksit's a really nice place to shop. Secondly, the sales team was awesome. Darryl and Lorraine made us so comfortable and exceeded our every expectation. Kind, warm, attentive people that made the entire experience memorable. For me, the car is fantastic, but the people at Lexus of Palm Beach is what will bring me back next time.
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04 October 2017
I found all those that I met in the morning as I had my car in for service were exceptional. First Bill who greeted me and began the process, then Bob who talked me thru what would be done to service my car. Then a comfortable place to wait and enjoy conversation with another client. The woman behind the counter who checked me out was very helpful and pleasant with a warm wish for a pleasant rest of my week. Thank you for the great customer service.
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03 October 2017
OMG what a great place to purchase and service your vehicle. Lexus of Palm Beach goes above and beyond to satisfy customers. My sales experience was exceptional and when I brought my car in for service they gave me white glove treatment. The coffee was Starbucks the bagels were fresh and they even had home made pastries that were delicious! My car was vacuumed and cleaned like new when they were done. Service was quick and painless. What a delightful experience. I have tried the rest and will stick with the best Lexus of Palm Beach!!!
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27 June 2017
They do good service work, but please(!), does it really take 3 hours to do an oil change?! When booking my appointment, I told them first that I wanted to come in when it was NOT busy, and was told that it would be pretty dead all day. Under those conditions, it still took 3 hours (resulting in me then having to fight rush-hour traffic) and I ended up taking a whole day just to get an oil change! Further, just a few months previously, we had made a special trip to replace my key battery (starting to go after 5 years), and then suddenly, they replaced that battery again on this service call(!) - and charged me. I just noticed it on my bill. Either they gave me a bad battery last time - or just replaced it needlessly so they could charge me more money. This is also the FIRST time they have changed my car battery during a simple visit for an oil change. What do you think? Seems a little odd? I think so.
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21 June 2017
June 17,2017 is going to be a day I will never forget. I never forget how nervous and intimidated I was just because I thought I was never going to drive a Lexus. The date before I google this website an I saw a review on my sales person Devon Fernandez. This young man always believe on him and on me, he told me from the beginning of our conversation,I am going to make your dream come true, that's my job. I made an appointment with him for the next morning and Oh mighty, from the minute I walked in, I ask one of his co workers for him and he made it happen, no pressure what's so ever, very professional, outstanding communication skills, he listen to all my request and never miss anything. Devon always make sure I understood everything before I sign and he made sure I was happy, he show me all the cool things on the car and the good safety new things Lexus came up with , we test drive and I said omg this is what I want, he look at me and he said congratulations and welcome to the Lexus family.. I was so excited, I almost cry but I didn't want to in front of anyonehe help me empty my car, he took some pictures for me.Devon, I want to tell you to continue to be you and believe in you and your customers will come in just like I did. You are the best sales person and human being I ever met!!! Keep up the good work. By the way he show me his rookie of the year little glass award, the next time I go get my next Lexus I know you will have the MVP.
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14 June 2017
My wife and I had such a great experience at Lexus of Palm Beach. Ryan took care to make sure we had ask our options laid out. David (the Sales Manager) was immensely helpful and Solomon (finance) saw us through the final step. They even suffered through our 16 month old running around the place :) What a comfort to know they were looking out for what fit our needs and had no hidden agenda. We are grateful and actually look forward to seeing them all again in a few months when I need a car. I would encourage anyone to stop by and see the difference between them and other dealerships. Well worth a trip!
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13 June 2017
Lexus Of Palm Beach's customer service is the best of any high end car dealership we've experienced thus far in three different states with Jag, Mercedes and BMW. When you buy or lease from Lexus Of Palm Beach you'd think that you had just paid cash for a rolls Royce the way that they treat you and have been treating us for the last 3 years. Especially notable are the V.I.P. manager Daryl and the service consultant Rick. We currently have a 2016 Mercedes Benz C300 and a 2016 Lexus RX350 because we thought diversity was key but when the time comes for new vehicles we will be a all Lexus family sheering based on the exemplary performance of Lexus Of Palm Beach.
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06 May 2017
This was the best car buying experience I have ever had. I started looking at purchasing a used car about 6 weeks prior. We met Devon Fernandez on our first visit and he took his time, introduced us to a variation of IS series vehicles and continued to keep in touch via phone and emails without being too aggressive. He understood our situation and we promised him we would return. As promised we returned and purchased an upgraded version of what we were initially looking at with the payments I wanted, features I was interested in and followed through til the end! I will definitely be a returning customer. Thank you Devon!!
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