Name: Apple Aventura
Address: 19501 Biscayne Blvd, Aventura, FL 33180, USA, US
Telephone: +1 305-914-9826

Apple Aventura is an electronics store, located at 19501 Biscayne Blvd, Aventura, FL 33180, USA. They can be contacted via phone at +1 305-914-9826, visit their website www.apple.com for more detailed information.

Location :

19501 Biscayne Blvd, Aventura, FL 33180, USA

Contacts :

Added by Jopie, at 13 May 2017

Monday 10:00 AM – 9:30 PM
Tuesday 10:00 AM – 9:30 PM
Wednesday 10:00 AM – 9:30 PM
Thursday 10:00 AM – 9:30 PM
Friday 10:00 AM – 9:30 PM
Saturday 10:00 AM – 9:30 PM
Sunday 12:00 – 8:00 PM

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Adriana Garcia

28 December 2017

It was my first time at this store and it will be the only one I’ll come back Frits I hope I’m spelling he’s name right give the customer the best experience he was my tech and was profesional and placen , I’ll give this store 100% satisfaction thank you for the service
Beatriz Carbajo

28 December 2017

This used to be a great store now different story. Many pleople that don’t know what they are doing. Every one has a different answer for the same question. Really bad service. I went to upgrade my husbands phone and end up in att because they messup all my account and leave me with no service. Don’t recomend. A waste of time.
Stephanie Barea

15 December 2017

I worked with Amiel and he was nothing short of amazing! He fixed my problem and listened to me thoroughly and entertained me for the time I was there. He was extremely personable and an all-around great person. Thank you to him!
Eduardo Souza

06 December 2017

I'm from Brazil and my dad bought an Apple TV 4K in this store. He payed for the 64GB and was given the 32GB, but only discovered that when he arrived home, in Brazil.

I sent an e-mail to the store explaining what happened and, to my surprise, they quickly refunded me the difference.

They get 5 stars for giving me the refund
But lose 1 because of the mistake in the first place, since I wanted the 64gb and now I'm not going to buy anymore since I already have the 32gb
Desirey Virgin

31 October 2017

I mean its the apple store.. You cant really go wrong. but if i must elaborate the staff is tremendously friendly and helpful. You can't get around the long lines but what make the wait well worth it is the positive demeanor of each of the staff members.
Jean Vizon

22 October 2017

Mad was not helpful at all. I am disable, i can barely walk. I make the biggest effort to go switch my charger ( i have apple care, it should take 5 minutes dude) and then the only thing the guy says is that he cant help me because i dont have an appointment. Seriously dude? Its not hard to notice that i cant walk. But thanks for the help
Jason Rindler

10 October 2017

Hell on Earth. First of all good luck getting an appointment but even if you do be prepared to wait and wait and wait while you are jostled and herded as you get sucked into the stampede of customers. Then don't expect any original thought or initiative from the staff. To Apple's credit they are very well-programmed but if your problem doesn't fit into some entry in their training manual good luck because their job is to process you and move on to the next Apple zombie as soon as possible. I only came here as a last resort but even if I wanted to come back I can't schedule another appointment. Will happily take my computer and my chances somewhere else.
Sergey Nedossekin

25 August 2017

The issue is that there was only one manager helping with my specific problem. But this guy made my day. He was really helpful. 5 stars to the manager, 3 stars to the Apple store Aventura.
Rashida Jones

02 August 2017

I made an appointment for 1:15pm. I got there at 1:30 and I was told I would have to wait 30 mins to be seen. Horrible customer service. Tons of employees standing around while tons of customers are waiting to be seen. I was beyond livid because I was on my hour lunch break. I was apprehensive over the phone when I made my appointment that it would take long but the rep said no if u make an appointment they will be waiting for you. Guess what? They weren't. I'm disgusted with this location and the attitudes of the employees as I explained how I was misinformed and now further inconvenienced. So to be clear I wasted my lunch break and still went back to work with no phone. Thanks APPLE
Armelle Loubeau

18 June 2017

Unfortunately I can't remember the name of the gentle man,but I had a good experience on my first visit at the Aventura store,I was very happy when I left. I bought my laptop at Bestbuy A manor problem happened because I am not a computer savy.the geeks told me I have to pay $29.00 for shipping just to diagnose the problem. I was smart enough I left and took my laptop the Aventura,it took me less than 2 hours For my laptop to be checked and fixed no fee👍🏿
Gabriel C.A.

14 June 2017

Hirelings standing around, that's what this store stands for. More employees than shoppers and devices, a wait for hours of a show that never comes. An expensive device made out of fancy material to breakdown so you can buy more. Wicked company out for your money and never enough.
I'm done with Apple and story started only but a couple of months ago and in the Lincoln Rd Store.
By the way, Riana "the only one", is out to enjoy slapping people on the face(metaphorically speaking), grinning at you as if you were a lier or a thief. Meanwhile, this is what they are..

I'm left with a broken, bitten and rotten Apple Horrible costumer service, incompetent and out for your money, nothing else. I'm not fixing this damn MacPro for 800 bucks (1300$ to buy), I'd rather buy 3 other laptops for this price, which I am..

My use of Mac was short and please tell, until I had to deal with your representatives. Good bye Apple, I'm going back to my orange Nexus! My bad, I had to give it a try but, "curiosity killed the 🐈"..

I'm going to write the sorry of Lincoln Rd show soon, stay tuned and enjoy the few pics.
Maria F Pinto

01 June 2017

I came to get my mother's iPhone screen replaced and was told that they were not able to change it due to water damage and suggested I buy a new phone instead. Once I left I realized my front facing camera was not working. When I returned they told me that it was possible that the camera might have been damaged from when they took the screen off but offered no resolution to this problem. After this I took it to a cellphone repair location where they were able to repair the screen and discovered that the camera cable was cut and that some screws were missing. It is amazing what Apple technicians will do to make you buy a new phone!
Holly Sprinkle

28 May 2017

Bad
I just wanted my screen to get clean & they could not do that!!!
Since you guys work in business you should be able to do that.
Also I have insurance .
Not good customer services :(
Adrian Rotar

20 May 2017

I've been to a "Today at Apple" course and it was great. The staff was helpful and friendly. I won't say anything about how they are handling other situations, but for this one I was satisfied.