Very professional and knowledgeable sales person
This isn't even my dealership but if I could give the place 6 stars, I would. My wife has purchased two cars from here and I accompany her to her appointments and am consistently blown away by the quality of service.. friendliness of the staff and all of the little touches that make this a great place. And this is coming from someone who's own car dealership is pretty good! It's enough to make me consider buying my next vehicle from here. Masterful job!
Service is amazing and the people are very polite. Always an enjoyable experience!
I was looking for a car for a few weeks for my daughters 16th birthday and finally found one at this dealership advertised on Auto trader that was priced fair and pretty clean. I drove 40 minutes to see it and test drive it. I offered $500 below asking price and they said no thank you. I called on my way home and offered $200 below asking price and my sales person said we are not taking any less than full asking price because we haven't run it through the shop yet. She said the owner may raise the price depending on whats wrong with the car. She said, and I quote the good news is that the owner will sell you the car for the advertised price! I was coming up on my daughters birthday and it was a clean car so I said ok. I gave her my credit card over the phone for a $500 deposit which is what we agreed on. She thanked me and said she would call me in the morning. When I got home I texted her to ask for a copy of the buyers order to be faxed or emailed so I could have the information to forward to insurance company. She said she could not send it to me till the car went through the shop and the owner gets here in the morning. I said I don't understand I thought we had a deal on the car, I gave you my deposit? She said I haven't run your card yet. I said I don't understand you said the owner was going to honor the price? She said I just talked to my sales manager and he said the owner will honor the price. She said I will call you in the morning. (All of this is in writing via text message which I have in writing) I never heard anything so by 11am I called and she said I haven't seen the owner yet. I called back in the afternoon and she said I apologize he will not sell you the car for the advertised price. He wants $500 more. The car needs some brake work and a muffler. I said but you told me that the manager and the owner would honor the price?? I know she said I am sooo stressed out over this but he has decided not to. I said to her my daughter birthday is in 2 days so I guess I will buy the car. Her being happy on her birthday was worth the $500 more. I was never rude with anyone at all and remained professional. I have all this in writing on my phone. The owner and the sales manager went back on their word like it was nothing for $500. The rest of my sales process went fine and I did not mention it again. The sales person apologized several times to me when I picked up the car. I am just letting everyone know what my experience was there.
Such a great place to get a used car for a good price. I was greeted by Sirena Tallman, a great sales consultant who’s very informative and makes you feel like a valued costumer.
Alex McIntyre was my sales consultant, I could not ask for a better experience. He worked with me and made me feel very relaxed about my purchase. He went over and above with his kindness. It was also nice to be welcomed by the dealership. I love my new 2016 Nissan Rogue. :)
Excellent service! Alex Clark is an amazing salesman. Knowledgeable, courteous and works to get the best deal! Also do all my oil changes and services and service is amazing, cheap, and reliable!
very clean and professional. you don't get hassled. Dave LeBrun GM is a wonderful person. He's someone you can trust.
I have purchased 2 vehicles from Lebrun and have had nothing but 2 great experiences. Most recent I dealt with Alex Clark, who was fantastic. He made sure I got a great deal with an easy going no pressure experience. I would definitely recommend this dealership to anybody. I'm sure they will have just as good of an experience as I had.