Name: Fox Subaru
Address: 188 Grant Ave, Auburn, NY 13021, USA, US
Telephone: +1 315-253-7341

Fox Subaru is a car dealer, located at 188 Grant Ave, Auburn, NY 13021, USA. They can be contacted via phone at +1 315-253-7341, visit their website www.fox-subaru.com for more detailed information.

Location :

188 Grant Ave, Auburn, NY 13021, USA

Contacts :

Added by Jopie, at 22 January 2016

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 8:00 PM
Saturday 8:30 AM – 5:00 PM
Sunday Closed

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Greg Morris

03 November 2017

This is the 4th Subaru Forester I have helped my mother of 83 pick up while I live out of state. Each individual transaction has gone smoothly and never once was their any pressure placed upon my mother or myself. Fox Subaru and its staff of professionals have taken what could have been difficult and anxiety producing and created the exact opposite experience. I commend the team at Fox Subaru and will highly recommend them to others looking for a new or used vehicle.
Jon Vanderhoef

05 October 2017

Kyle was a very helpful salesperson throughout the process. What I didn't understand was that we were to haggle over the monthly payment before getting the terms of the financing worked out. After calling Lynne in financing the next day (who was also very helpful), she was able to get my payment down to where it should have been given the APR of the loan I secured. She also brought down the price of an extended warranty from $1350 to $1215 to what I ultimately approved at $750. My overall experience was good and proved to be much better than Bill Rapp in Syracuse.
Curiousella

18 September 2017

Reporting Fox to ATTORNEY GENERALS OFFICE. All of these Dealers are the same. They are ALL liars: Colleen, Taylor, Matt, Ms. Patterson and Mike. They only want to lie about numbers and rip you off. Anyone who has experienced similar treatment should call the NY STATE ATTORNEY GENERAL AND BETTER Business BUREAU. It's a shame that the Fox family condones this kind of treatment towards customers. I had the same thing happen to me as did the previous customer, Lydia Faller. My salesperson, Taylor negotiated a price that I signed, agreeing to with Mike. When I went to pick the vehicle, the payment was 100.00$ more than the initial agreement. I strongly urge ANYONE WHO HAS THIS EXPERIENCE TO CONTACT THE ATTORNEY GENERAL. LYDIA, let me know if you would like my number. FOX DISCRIMINATES AGAINST WOMEN.
Jeremy Smelski

17 September 2017

Excellent experience in sales with Gabe, Rob, and Jim. You can't go wrong here. Todd in service is also great. Excellent place to shop for a used or new car and get service.
Wayne Norton

12 September 2017

Great Service Dept.!
Tiffany, the service advisor is great, and
Sven, Master Mechanic is THE BEST!!!🚘
Jacob Logue

22 August 2017

Zach Perun in Sales was great! He did his job perfectly. However, whoever did the undercoat did a terrible job and I had to have it redone. Otherwise friendly and helpful people.
Lydia Faller

12 August 2017

Sales Department is not trustworthy! Read all the paperwork- they will lie to you. The Finance Manager, Mike Thompson, wasted so much of my time with the classic bait & switch. We negotiated a price, I got the negotiated price in writing, I took off work to pick up my car, and just before I sign, I noticed they increased the price substantially! I spent an hour trying to negotiate back down to our agreed upon price. He even tried to bribe me into leaving a good review! Walked out without a deal. Integrity is an important quality in a dealership.. these guys clearly have none. Feel free to message me if you want more detailed info about my experience.
Victoria Hoffman

26 May 2017

Had a Great experience buying my new Subaru. Dawn Carr was my sales person and I couldn't have asked for better. The rest of the staff that worked with me for purchase price, trade in, and financing were just as helpful.
John Crane

23 May 2017

I just purchased a 2012 Porsche 911 turbo from Fox Toyota Subaru. I had a great experience and was extremely well looked after by Peter and the team. I highly recommend this dealership.
Ross Argir

29 November 2016

Though our buying experience at Fox Subaru was fine, the service after the sale has left a lot to be desired. Their service department charges an outrageous amount for an oil change and tire rotation; almost $100! I went and purchased the genuine Subaru oil and filter from their service department ($40 total) and after a quick visit to YouTube for some guidance, changed the oil myself in about 15 minutes. Another auto center rotated the tires for free. Saved time, money, and I know it's done right, the latter always being a question when doing business with the Fox dealerships.
Mary Ann Heroux

23 November 2016

Sean Caines of Fox Subaru helped me get a great deal. The staff were friendly and helpful and made my first time leasing a car a pleasant experience . Thank You!
Kevin Kristofeld

13 July 2016

Super friendly and all around great people! My WRX overheated near Syracuse on trip from MA to OH. Romano Subaru would not take a look at my car which was under Subaru Warranty. They said they had too busy of a day and that they needed a check engine light to be on in order to take a look. The staff at Fox took me in on short notice and provided great communication and service. The tech let me take a look under the lift to see exactly what was going on with my vehicle and provided me with an in depth analysis of what he thought the problem was and what tests he was going to run in order to diagnose. When I didn't have a my phone charger, they let me borrow a charger. In order to catch a flight to the airport, one of their employees gave me a lift to the airport! Who does that?! Fox Subaru/Toyota does!
Angel Giglio

01 June 2016

I was pressured and rushed to purchase my vehicle. I was not given the time to fully inspect the cosmetics of the vehicle in which now i see the roof liner has a tear on one side and the seat has a rip in it. Then I was hassled on the price and rushed to pick up the unit asap. I was made to feel like an inconvenience to the salesman the whole time. Not to mention the salesperson never responded to any emails or calls from me. The vehicle I saw online with the features listed was not even the exact one I received.

Plus its only been a few weeks of having it and my vehicle is really loud and is stalling at red lights. I am so upset and I feel like I was screwed over. I don't even have my registration or anything still.
Matthew Locastro

29 January 2016

I shopped around to the 3 Subaru dealerships in the area and Fox came back with the best price. My salesperson, Michael Day was great from start to finish. I walked in with a quote from the internet sales department and the quote was honored without any games or switches. I decided to get a 2016 Outback that had to be ordered from the factory. Mike called me on a regular basis to let me know the status of my vehicle until it was in and on the lot. Any issues or questions I had Mike took care of and made me feel like I was a valued customer all the way through the purchasing process. Mike has even called a few times after I took possession of my Outback to make sure I was pleased with my vehicle. Everyone I spoke to at Fox was professional and pleasant. I would recommend Fox to anyone who asks.