Staff was nice but the heater made a lot of noise! Besides the heater noise, the hotel was clean and comfortable. There were complimentary popcorn, infused water and lemonade in the lobby area. Receptionist and the bartender were very friendly and helpful. Their valet service was very helpful as well. There was no problem to get the car from the valet, when we were in-out of the hotel.
I enjoyed my stay very much. The bed was comfortable and the service prompt and polite. The breakfast is good but could be improved on.
Have been visiting here for years. Newly remodeled lobby bar. Nice property with great staff. Very close to Central Square for dining options. Reasonable walk to Kendall Square and MIT.
Higher end hotel that's conveniently located in Cambridge. Sparkling wine at check in and a beautiful lobby. Rooms are very comfortable and quite. Lots and f light fixtures and nicely decorated. Room service is pricey but very good. Overall recommended but definitely on the pricey side.
Location is good with lots of restaurants around. Parking is pricey but not bad for the area. Rooms are nice but on the small side.
Great service. Nice lobby. Quiet location but walkable to places to eat. Bathrooms need updating.
I attended a professional sales meeting. The venue was comfortable and the catered lunch was better than most. The newly remodeled lobby bar was very impressive.
I was married at this hotel 11yrs. Ago different management then now including ownership this place was beautiful then . They let this place turn into motel not hotel..and the decor wasn't as nice as before and I have an eye for nice and contempary , minor resemblance of the past but just not the same. Even the bar/ restaurant is not lively. I wish they make the place look polished more then it is. But other than that it's good just ..However it's still can be promising.. Sorry but honest!
Good location. Near running/biking paths. Good restaurants nearby also. Rooms are not the largest, but not too small either. Beds are comfortable, a rarity in hotels. Staff is very friendly and more than happy to assist. Overall, would definitely book again.
I like the hotel. The room was comfortable, the hotel is located in a nice spot, and the place just looks nice overall. I was a bit disappointed when I found out breakfast wasn't complimentary and that parking wasn't free, but overall the stay was good. What really blew me away was the staff. They were absolutely wonderful!
Standard hotel experience, I would suspect. Nice lobby area, with a calm ambiance. Parking out front for taxi pick-up and drop-off. Shaws next door for groceries.
The location was centrally located to both our scheduled event and places to eat of all tiers. Many pokestops. The room was perfectly sized with a lovely view overlooking the town. We found the staff very friendly and helpful. Even the cleaners went out of their way to help us with extra towels!
Staff and service were 5 stars. No doubt. My issue was that the initial room I was given had two large stains (one on head board and other on the couch). They quickly were able to move me, but a hotel of this status should not allow guests to stay in a room like that.
The rooms were very lovely and the day staff treated us extremely well! However, I'm taking off points due to the night service. We arrived at the hotel and pulled up front. We are greeted by the doorman and the valet man. Our family just wanted to ask parking rates and whatnot and then we are heckled by both to pay for 40$ parking overnight! It was already later in the night. My mother kept trying to say that's expensive and that she didn't really think that was a good idea. The valet would not listen to her and kept being pushy and insisting. Due to not knowing the area well and the pushiness of the valet we finally caved in. We ended up going to our rooms with a sour taste in our mouths and feeling pretty pissed off. If you're paying money for a nice place you should get nice service instead of being heckled and pushed! Just be warned