About
Location :
Added by Jopie, at 28 October 2016
Opening Hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
29 December 2017
This is the only place to buy tires in Johnson city! They have went above and beyond to honor the warranty provided with my tire purchase and have nothing but exceptional customer service!
response / report this review -
20 December 2017
Great service affordable price.
response / report this review -
08 December 2017
A business should honor their word regardless of who the owner is. I have had my car serviced at Larry’s many times and have never had a complaint against them. I have also felt that they were honest with me when so many car dealerships are dishonest, until today 12/7.2107.
Today is the first time that I have been dissatisfied with the service that I received at Larry’s Tire. In Oct. 2016 I had brake pads, front and back and rear rotors put on my car, $454.49. I called and went into Larry’s Tire on 11/15 and told someone that I had worked with before at Larry’s that my brakes were squeaking and I didn’t understand why when they had just been put on a year ago. I was asked if they just squeaked in the mornings or when it was cold and I said no they squeaked all the time. To make this short…my breaks were checked, I was told they had a little dust on them, which was removed and that if my breaks continued to squeak to bring my car back ask for the same person and everything would be replaced at no charge. Well I called yesterday 12/6, set-up an apt for this morning at 8:00 am, asked at the service desk if they were aware of my situation, was told yes they had a note on my ticket to replace the front pads. I said I thought that all four pads would be replaced; they said no the note just said front pads. The person that I had dealt with before was not there but they said he was the one that put the note on the ticket. I said OK. My car is completed they said there wasn’t any more squeaking and the charge was $82.13. I said I was told that it wouldn’t be any charge. The person at the front desk basically said sorry that is not the way that it is that he had to pay the people that worked on the car. I stated again that this was not what I was told and I didn’t expect this charge. I stated that, If I had known this I would have waited until after the holidays to get this done. He said sorry he had never heard of someone being told that there would be no charge for the labor. I explained that I had no reason to lie about what I was told.
I was very upset but I paid the bill and asked for the person that told me that there would be no charge to call me. The person called me and stated that they had made a mistake and thought that my car had been serviced in Oct 2017 (he had made a copy of my receipt that showed 2016) and that he was sorry that he gave me the wrong information. He also stated that if he was still in charge that he would honor his word. Because my pads are under warranty and were faulty Larry’s does not have to pay to replace my pads but I have to pay for the service to replace them. They are the ones that put the faulty pads on my car! This isn’t fair but you know I’m thankful for the service I have received in the past at Larry’s and pray that my situation is not the way that the new owner is going to treat customers that have been coming to Larry’s for years.
Customer,
Collieresponse / report this review -
10 October 2017
Very nice, helpful. Definitely will go back.
response / report this review -
11 July 2017
Went in for a professional opinion on a tire cut expecting an attempt to sell me a new tire whether I needed it or not. They inspected it and gave it a clean bill. Surprised? Yes. Will I go back? Absolutely.
response / report this review -
29 June 2017
When my wife had a nail in her tire while trying to take care of funeral arrangements for her father the guys in the shop got it plugged incredibly fastwe really appreciate their hard work
response / report this review -
27 June 2017
A very good place to do business. I've bought tires there, had front and rear end alignments, and other work and it's always good to deal with them. They're up front about things and always seem to have a good attitude and a sense of humor, plus their prices seem compatible with or lower than other stores.
response / report this review -
27 May 2017
Larry's tires is great!! They are friendly, the place is clean and the service is beyond excellent!! Thanks again!
response / report this review -
04 May 2017
Great service I don't go anywhere ekse for tires and brakes my dad has gone here since he opened and I started going here when i started driving many years ago
response / report this review -
15 February 2017
Today was my second time coming here for help. Both times the people here were very nice, helpful, and professional. I could not ask for better service. With both of the experiences I have had here they have made me a customer. I will highly recommend them. Thank you for the wonderful service.
response / report this review -
23 November 2016
Larry's Tire is one of the few places that stand behind their work. I had a minor issue with a repair they did, and they fixed it without hesitation. More recently, I was quoted a price for a replacement water-pump and afterwards, they told me they had been able to install it for much less! They also have great prices on tires. An honest shop that has been there for years and hopefully will be there for many to come.
response / report this review -
04 November 2016
My first visit to Larry's was shortly after moving here. After a 9 hour trip, my trailer blew both tires. I looked up tire places on my phone, found Larry's & I left the fully loaded trailer on the side of the highway took 2 spare rims with me. The had the tires I needed & when I got there they were ready to install. No waiting (they knew my urgency). Great Price too!
I just recently had my front end alignment done. In & out in 30 minutes, perfect job!
HIGHLY RECOMMENDED!response / report this review
