This place have no respect to its customers.The salesman John G was great ,very nice to work with, but there is people in their staff that simply don`t care if they are going to ruin your credit report by putting 6 inquiries.I have requested my credit to be send to only one bank, next thing you know you got 6 inquiries.I have been trying to contact the sales manager and the finance manager but they never return my calls.Is that how you do business?????? Do whatever you like with peoples credit?????Never return calls since you know you screwed up.I just want to say:STAY AWAY FROM THIS PLACE , JUST GET YOUR BUSINESS SOMEWHERE ELSE. They need to hire people that actually listen to customers and work together with them ,not doing it the easy way which is send the info to all the banks at the same time to save you some workbeing lazy is how you lose customers.I guess the owners should pay better attention to their customer service and the way customers are being treated .
I just recently leased a Jeep from Larry Roesch Chrysler and was thrilled with the customer service, attention to detail and all-round experience of Anthony Camara their sales associate. Anthony went over board meeting my price, service and timing needs. I could not be more pleased with how the buying process. An outstanding experience.
Vesi felt like a friend from the very start! I felt so comfortable asking questions, and nothing was pressured. He took his time with explanation and I can tell he cared about me having a genuinely great experience! I would highly recommend this dealership to any other first buyers like myself. Thank you so much for your thoughtful and approachable attitude. I cant wait to start driving my new car!
I recently purchased a Grand Cherokee from your dealership. I just want to say that Joe Vallejo was very helpful with my transaction. He made sure that I was familiar with all of the features of the vehicle. He even helped me to program my phone into the Jeep’s U-Verse. He is a great representative of your dealership and I really appreciate his attention to his customers.
Very pleased with the entire dealership.
Thanks again
John Sutherland
St Louis. Mo
Our sales associate Kyle Bromm was spectacular! He was very attentive to our requests and provided us with very useful information regarding the car we were interested in. The sales manager Scott and the finance guy Frank were outstanding as well. We had a very pleasant experience and would absolutely recommend this dealership as a first choice for car buyers.
My daughter had an accident with our 2009 Honda Accord. Allstate, our insurance carrier, gave us as the main options online, Service King. After reporting to the insurance company and setting the paperwork in motion, I called Service King to try and set up an appointment for the car to be inspected. Drove to Service King and was informed that it would be another week for them just to inspect the damage on the car and maybe another 10 days before even being able to start working on the car. second option, call Allstate again and inquire about other options. Larry Roesch Autobody was the second of two options. Drove to Larry Roesch and noted that the body shop was blocks away from the dealer where the Accord was purchased. The staff greeted me with open arms and immediately started the paperwork and took the car in the same day as well as providing me a ride home. They kept me updated as to the progress of the repair as well as giving me a tour of the car as it was being repaired. Upon finishing I informed the office staff that I might just squeeze in before they closed and was informed it would be no problem. The car was clean, very presentable and the quality of work EXCELLENT, in conservative terms. Would recommend Larry Roesch to anyone needing automotive body work, because of the quality of work along with the welcoming attitude of the staff.
I cannot say thank you enough to both Mike Kania, Karl Bromm, the crew in this dealership. I came in with the intention to purchase a used vehicle and made a decision to leave with one of their demo model Jeeps. Mike has been extremely accommodating throughout the whole process. He was very knowledgeable about the vehicles and went above and beyond with the demonstrations of the equipment and accessories. I highly recommend this dealership and will definitely be a repeat customer.
Kevin was awesome!! Buying a car can be a cumbersome task for me. Don't usually look forward to it. But needed to put my concerns behind me and move forward making a purchase. This is where Kevin excelled! Extremely knowledgeable, friendly and passionate about what he does.
Actually, all the staff was friendly and accommodating. I have to say that buying a car this time around was a great experience and highly recommend. Good job guys!
I have to admit that I am a tough customer and this was a great experience. All of my questions were answered, everyone was smiley, it was a positive atmosphere and overall great experience. Thank you Arthur for answering all of my questions. For as young as you are you have a good head on your shoulders. Keep it up. Big shout out to Larry, you made things less scary about financing. :) You're my new trusted dealership and even though I'm in Chicago, I'll be back for every oil change. Thank you!
I've purchased many cars from several dealerships but I must admit this was my absolute best car buying experience ever! Whenever I purchase again I know exactly where I'll be going! The staff had a great attitude and were so helpful and friendly I almost forgot I was at a car dealership.. If you're looking for a car definitely stop in here. Kyle was the best salesman I've ever purchased a car from hands down. Great guy and very knowledgeable of the vehicles they sell.
The meeting began on good terms as I test drove a car I've been very excited about, with a certain price range in mind. The salesman ran quite a few numbers for us as we were looking for a particular price range. It was ran with $0 down payment and $2500 down payment. Once we hit the monthly payment range desired, we were thrilled. The man stated all we need to do is pay the first month payment and that was all. So we were told it was only $425 due today. After reassuring 3 times if we would only have to pay the first month payment today, we continued to receive the answer yes. As I sat down with finance and began signing the papers, the man wrote out a receipt for the first months payment and as I was signing miraculously he stated "and how would you like to pay for the $2500 payment?". In response, "I was told there was only a $425 first month payment needed today" and was responded with "Oh thats our mistake you also owe the $2500".So after 3.5 hours of going through financing, they told me the number I wanted to hear, but until the end of all the paperwork they reminded me of the $2500 they neglected after assuring that there were no other payments needed today. But, instead SURPRISE you owe $2500!!!! Amazing how some car dealers make mistakes like this, NOT an honest company to work with. Do not recommend purchasing from here.
They have a huge inventory, the staff is friendly and great to deal with. I worked with Scott Campbell, he was very professional and took the time to explain everything to me and work within my budget. The best thing was that he was not pushy like other sales people at other places I have been to. If you're in the market for a vehicle I highly recommend giving them a try. Go in and ask for Scott!
We had a wonderful experience buying our Town and Country van. Kyle was such a great help. I was nervous going in because my brother and sister in law just purchased a Jeep from another Chrysler, Jeep, and Dodge dealership and got the run around about prices and just about everything else you could think of. Knowing that I turned to google to try and avoid a similar experience. My husband and I decided to come to Larry Roesch because of the great selection of 2016 Town and Country vans and their google reviews. We are so happy we did. Kyle was never once pushy or trying to sell us anything. He listened to what we wanted out of a vehicle and gave us many options to choose from. Everything from pricing to finance was straight forward. We are happy that we ended up at Larry Roesch for the purchase of our van and thank you Kyle and the Larry Roesch team for a great experience.
These guys are one of the nicest people that you will meet in the car sales industry. When I went there on a Saturday around 4 pm, I was welcomed by Kyle who was honestly one of the nicest people I have ever met. Kyle and Karl were both very informative and want to make sure that the car you will be buying will be the car that you love. They even stayed passed their regular hours to allow me the time to decide on what I wanted to do on my purchase. If you are looking for a nice car and are looking for people who know what they are doing, make sure you check them out. The building is beautiful on the inside, and they will make you feel like part of the family when you walk out with your new/used car.