We use this hotel 4 times a year on route to and from Atlanta. It is comfortable, its quality is very good (breakfast just OK ), and the rooms can be heated and cooled to ones liking. Although it allows pets, I've never been disturbed by barking.
Stayed there for 2 and a half weeks minus the weekends. room was clean. Staff was friendly. Now the reason for 4 stars instead of 5:: the lobby and outside the front door is a hangout (for young people) before security arrives and after he leaves. Also The guy who makes the coffee in the morning adds WATER to the coffee when it runs low, I don't know if it's him being lazy or management is telling him to save money. The coffee looks like sweet tea coming out the pot and tastes like hot water and pepper. So get coffee at 5am.
Staff is extremely nice and helpful. Gives people courtesy ride to limited location.
Their people is the best part of the stay.
LOVE THIS HOTEL NO POOL BUT GREAT LOCATION RIGHT NEXT TO A CHINESE BUFFET ACROSS THE STREET IS A WAFFLE HOUSE AND A 24HR GAS STATION THAT SERVES DELICIOUS FOOD GREAT TOURIST HOTEL WILL STAY AGAIN
We spent a Saturday & a Sunday night here ( Labor Day weekend). 1st impressions were good. We left at noon Sunday and did not return until 2am Monday morning. The room was never cleaned! We had to go ask for clean wash clothes & towels. The continental breakfast included only 1 hot food, make it yourself waffles! Very limited selection of items. Very crowded serving area. Not likely to choose again.
I am forced to stay here since my employer does not spend much on employee lodging. The property is dated and in need off renovation. Also, the area (surrounding lots, businesses) are not well-kept either. The hotel serves as a place for travelers without a lot of money or those not willing to spend much money to stay. I am not impressed and there are far better locations and properties in the area to stay. It is all a matter of finances.
This "La Quinta Inn & Suites in Charlotte, N.C. is the first time I've stayed at this hotel. My room was clean and everything in the room worked. The people at the front desk were nice and polite. They helped me out a lot with no complaints. The only downside to this hotel is the fact that it's a non-smoking Hotel. You have to go outside to smoke a cigarette. Which wouldn't be so bad, but this "La Quinta" is in Charlotte, North Carolina. And it's also the month of July. It gets really hot in Charlotte around this time of the year. But besides that I can recommend this place.
Room was neat, and clean. The walls were thick and kept the noise down. I couldn't hear noise from the rooms around me until I stepped out into the hall. The staff was friendly and accommodating, going out of their way to help.
As an aside, the ability to hold a room with just my cell number was a godsend when flights were cancelled, and hundreds of people were scrabbling for hotel rooms. The coordination between corporate reservation, your front desk, and your shuttle bus driver was a great example of how teamwork should be.
Thank you all for making a bad day end on a great note!
Nice hotel easy to find. Good rates. Wonderful staff. It's older very clean
The room and front desk were fine - nothing to complain about there. The front desk recommendations for dinner didn't really feel like honest suggestions, as most of the locations were unknown to the guys at the desk. I'm subtracting one star for breakfast - the only fruit were very brown bananas and some questionable oranges. The rest of the breakfast was the usual cheap stuff. I am subtracting the other star for the Wifi - and I will continue to do so until La Quinta corporate fixes it. The WiFi is open, with no option of security. The equipment used in the hotels is capable of running multiple networks with separate SSIDs. They can set up one network as open, and one that's secured for the customers that care.
Room was neat, clean, and quite. Walls were thick enough so I couldn't hear other around me has nice laundry facilities. Good breakfast. Nice and respectful staff. I left a note asking for a few extra things and it got done. Besides the noise from the planes every now and then it was great.
Great location and customer service. Quick to give me a room and easy to check out as well. They were able to store an item on the freezer for me since rooms had no minifridge.
This was by far one of the most disgusting hotels I have ever stayed at. The entire place smelled like urine, cigarette smoke, and age. The ceiling in my room was peeling, the bathroom was worn down and mildewed, the bedding was old, worn, itchy, uncomfortable, and very gross. The lounge chair had some sort of white crusty stains all over the armrest. The air conditioner was spitting ice pieces at the grill throughout the first night keeping me awake. Breakfast options were of such low quality, I skipped it both days and purchased food at my convention downtown. Had I not been here on a work trip, I would have demanded a refund and gone to a decent hotel. As it was, I seriously contemplated paying out of my own pocket to do so. Shame on the GM, Area Manager, and La Quinta for representing and allowing lodging this dismal.