Comfortable and clean rooms. Great shuttle service to the airport ad breakfast.
Excellent value for the price, but don't expect luxury. Free parking, decent free breakfast with a pretty large selection of items including make-your-own waffles, cereal/oatmeal, fresh fruit, and bagels/bakery type items. Rooms always smell clean, however on occasion they haven't been very 'visibly' clean, particularly the bathrooms. Microwave, refrigerator, coffee maker and Samsung TVs with plug-and-play capability to play your own movies etc from your devices. Central courtyard and pool area look like a prison yard. Not sure if the pool is open during the warmer months-- looked like a paved slab from afar. Very large footprint, have to walk a long way to get to some rooms. Parking surrounds the whole building but exterior doors other than the lobby are all locked. Some are accessible with a room key, but you would need to check in, find the room and then move your car. No elevator, but only two floors and a small walk-up. First floor rooms are handicap accessible.
Great hotel in Armonk, NY near Westchester airport and the surrounding area. Close to major highways. Friendly staff and clean rooms. The bathroom was clean and the room with the double beds had amenities like coffee maker, microwave and refrigerator. Easy check in/out. Free shuttle to the airport.
Alex at the front desk was friendly and prompt. Cleanliness was improved since last year's visit. Breakfast bar is very carb heavy. Room had a musty smell but the window opens wide. Fast internet.
Don't, just don't.
Pros:
They have parking and it's not near a traffic filled area.
Cons: We paid $170 for the below privilege.
- Completely incompetent front staff, took 15 minutes to do a normal check-in for two people.
- Gave away rooms that others specifically booked without backup plans, resulting in our group of 4 having to change rooms (nudging someone else out) as they put us in a king instead of the 2 x doubles we booked
- Indifferent to people smoking in non smoking rooms. Our room was pungent with stale smoke
- Horrible risk management. Our neighbor room, separated by two flimsy doors, was actively smoking in a non smoking room. When we called to report (as the smoke was heavily leaking into our room), instead of talking to the people directly, they called up and told them their neighbors complained. If you are serious about your policy they should have been kicked out. Those neighbors continued to smoke for hours.
- DISGUSTING. Seriously beyond (see pictures). We came in to gunk on the toilet seat, a gross toilet, pubic hairs all over the floors, mold in the bathroom light and fan, nasty and dusty corners in the bedroom. It was bad enough that we kept our socks on.
- Didn't eat breakfast, was terrified of their food handling skills with how dirty everything was.
Adequate accommodations at bargain prices. Rooms are clean. No accessible outlets for charging phones. Limited TV channels. In-room coffee was terrible. Microwave and fridge in room. Coin op laundry on site. Fresh waffles, pastries, coffee and juice offered on complimentary breakfast bar.
The woman checking us in was very rude. She told me wrong information about the pet policy and when I pointed out she was contradicting the policy she just had me sign she was very dismissive. Also had to go back to her since our keys didn't work for the room and she basically ignored me so someone else had to help. We finally get in our room and it's two double beds when we paid for a king. Normally I wouldn't care, but there was a cockroach behind the TV. They moved our room without issue, which seemed okay until we opened a drawer and there was another cockroach! We were moved again and this time we did a thorough inspection before getting comfortable because we knew there would likely be more. In the last room we found two large bugs! We immediately grabbed our stuff and went to the front desk to ask for a refund. The guy didn't give us a hard time, but he wasn't very apologetic and made it seem like we were the only ones with this issue. We only planned to stay there because it was pet friendly and inexpensive, but not worth it!!! Luckily we found a pet friendly hotel down the road. It was double the price but much nicer in every way.
Fire alarm kept going off. Staff didn't treat the situation well. When I asked about nearby restaurants they didn't know anything and could only point out some brochures near the desk of restaurants that were closed by that point. Then we couldn't get into one of our rooms which apparently had to do with the direction we turned the handle? Definitely needs work. The redeeming qualities are the pretty solid night's sleep I had and it was clean.
The room was comfortable, spacious, and clean. The service was also excellent! Special thanks to Andy for promptly locating and shipping my phone charger which I inadvertently left behind. Will definitely stay there again should I be in the area.
It was great. The rooms​ were clean and simple. They provide you with the basic necessities; would havd been nice if they had a Fridge /Microwave combo. All in all they were wonderful and the staff was easily reachable for assistance.
This is the most pitiful hotel I've ever come across. I've traveled for many years and have stayed in countless hotels. The manager I believe by the name Don was extremely rude and less helpful than my pet dog. In addition the hotel was like staying in a county jail except that probably has better food and service. Coming into Westchester for work or vacation? DO NOT WASTE YOU'RE TIME WITH THIS PLACE ! Fed EX has nicer Boxes you can stay in for way less money.
This is a 3 star inn with a 5 star attitude. While the faclity is nothing special the service is very welcoming, kind and generous. A very relaxed atmosphere and a gentile constituency. Quiet and cozy in a basic way. Very good location for cost conscience traveler.