Rooms aren’t bad , but we had a problem with our reservations and their customer service was horrible. We talked to 3 different hotel personnel and management and none Where able to help with the simplest issues . We were repeat customers to this facility and will not be returning. I highly recommend you look elsewhere to spend you hard earned dollar.
Another think I thought was odd ( but did not mention to front desk) was the parking fee . We arrived from out of state sat night late and left early Tuesday morning and charged $45 for parking , which may be the normal in Anaheim. I don’t remember being changed in the past for parking..
The rooms are a bit dirty, but very spacious. Location is good for Disney or Convention Center. Everything is walking distance. Breakfast is free in the mornings, so that is another big plus. They offer rooms with sleeper couches, so great for families with kids. Staff is very friendly and helpful.
We booked through a third party site which was the cause of the issues we had.
We loved the staff who worked with us and helped us meet our families needs without thinking twice. The two rooms were great and large and clean! But the highlight of our visit was the service.
Spent my first time in this hotel. To start off, the bell guy LEFT when we got our things out. So, we had to take everything up to our room. The room smelled. The bed cover REALLY SMELLED. There was also only one roll of toilet paper halfway gone. I also saw a cockroach walk into my room.. it's not too bad, but not too good either. The bed is comfortable and it's kind of close to Disneyland. I will actually come here again.
Not happy! Not very nice for the price they charged us. Breakfast was very sub par. Our worst experience yet staying at La Quinta. We've stayed because of our dog, but don't think we need to stop to this level anymore for a pet.
Our room was well-equipped with plenty of space for the group of 4 people, parking was easy and the option for valet or self-park was convenient. Friendly staff, clean hotel and well-lit. I would highly recommend!
Best La Quinta ever. Julian L, the supervisor, was as attentive and courteous as employees I've encountered at the Ritz-Carlton. What made his effort even more impressive was that he was helping me at 2am, and he seemed sincere in his concern for my family's comfort. The rooms are also clean and well stocked. I'm impressed.
Location is within walking distance to restaurants, pharmacies and more importantly Disney itself. Unfortunately my family stayed on the 5th floor which was very noisy throughout the night keeping us up Part of my family had to move rooms at 3am. If possible avoid the top floor. The rooms themselves are lovely and well maintained.
Stayed for two nights over the weekend, and was not impressed at all. Two different occasions called the front desk for extra towels and BOTH times the towels never came. Could never seem to find Valet to get the car. The breakfast was awful and the breakfast room was very messy. The rooms however, were clean and very comforting. The experience, not so much! Better luck next time
Overall, I think it is a decent place to stay close to Disneyland. Our first few choices were booked full. Option for valet to park your car. You can purchase tickets at the desk for the shuttle. Has a few stops on the way 10 to 15min ride cause of the lights. Decent breakfast. Cereal. Assorted Yogurt mini waffles.
This is our first stay with La Quinta Inn and I must say we are more than satisfied with our stay .
The main reason I am rating it 5 stars is the employees and to mention one by name because she went above and beyond to resolve a concern we had during our stay , Miss Tyesia at the front desk is the reason we will stay at La Quinta inn next time we are in town, if during your stay here you have a concern ,go down and see her and she will treat you like family.
The room was good size, two queen beds and a pullout couch , we are a family of six , we were comfortable with the sleeping arrangement.
The price is very competitive for the area , and the location is within walking distance to Disneyland.
I recommend you give these guys a try , I am sure you will not be disappointed.
For the record, La Quinta inn offers Military Discount.
Rooms are fine and reasonably clean. The location could be a bit too far a walk for some people, but not too bad. The hallways are just too narrow, as you often cannot walk past the housekeeping carts. Elevator takes forever, so ask for a room on the 2nd floor so you can take the stairs instead. The breakfast is not on par with other similarly priced hotels, very limited in selection, and quality is not sufficient. Hard boiled eggs as the only protein option for breakfast is not great, would love some scrambled, and some wider variety for breakfast items. There is enough seating in the breakfast area, which is great. The air conditioning in the room really should be cooler, but that's a common complaint. The service was okay, but the valet might want to be a little less overbearing. If we say we don't need help, we're good and you can leave us alone!
Unfortunately we will not be staying here again. The housekeeping staff was unreliable, and our room was cleaned only sporadically at best. The first night we arrived we were given a room, and upon entry found that it was not at all what we had booked. When my husband approached the front desk he was told that they were aware it didn't have the correct beds (we were given 2 doubles when we had paid for two kings and a couch), but the hotel had been overbooked and there was nothing they could do. Throughout the entirety of our stay there was only one operable elevator, and it appeared the other had been broken for quite some time. Then the only remaining elevator broke and we had to cart our stroller, coolers, two kids, and other miscellaneous paraphernalia up four flights of stairs. I was 5 months pregnant during our stay, and this was less than convenient. None of the hotel staff was apologetic or even seemed to care that seemingly standard services were unreliable or unavailable. Next time we'll choose a hotel that at least offers everything they claim to.
Oh La Quintahow great were you! The 2 bed with suite room were perfect for us. They fit our family perfectly for our trip to Disneyland. Just a little over half a mile from hotel room to Disney's front door. Good breakfast. And when my car battery died Miguel and Julian, staff members came through with jumper cables and another car to help get us on our way as we were checking out. Thanks again.