Quality merchandise st reasonable prices, very helpful staff
Why is it that everytime I leave this Kohls, I end up coming home with sensors still on my things? Today I had the cashier check my bag twice after the alarms went off upon my exiting, PLUS a manager, and STILL a sensor on my things when I got home. The only reason I give this store 2 stars is because of their selection.
Late after 10 pm. Only one checkout for the late holiday hours and not a lot of employees the ones there not going out of the way to help they just pointed in the general direction a lot. Had to ask for help 3 times and everytime same thing different employee
10 minutes to shop. 55 to check out. What a nightmare.
Store is well maintained and items were organized and plentiful. Displays had items folded and matching sets were stocked. It is a nice store , but the staff really ruined the experience.
People want Kohls and Kohls prices , but 7 people with 3 checkout cashiers should not take nearly an hour to check out.
Had a couple of shirt returns from Texas. Walked in with my one year old in town at this Kohls in Lincolnwood. Even though other returns before me were done smoothly, the line was moving fast, when it was my turn I got all kinds of problems. From how the items were bought from when, why I was returning and why paid with cash. Finally when I gave him my texas license (I m in illinois now) I was told it was invalid. I don't have illinois license yet. Will not buy at kohls again if they give all this hassle with simple returns and buy at target instead. At least they don't give so many problems. Kohls, please address this. Perhaps I was attended by a bad apple. Keith at Kohls Lincolnwood in Chicago area on 9/16/17 at 2pm.
Very well organized and professional staff with great customer service. Big parking lot, so you don't have to worry about looking for parking. There are always some offers when ever I go to kohl's (That what I love about Kohl's).
It was aight, outside of the Kohl associate working in intimates it would have been 1 star. Her name was LaShatae and she was Great. I will come back because of her.
Had a return and was standing in line. A gentleman at the end of the line was doing a online pick up. The cashier told him he could jump the line since he had a online pick up. The gentleman asked why would he step in front of the other people and the cashier responded by saying since he had a online pick up he was priority over the rest of people on line. It didn't sit well with the gentleman and he returned to the end of the line. I will not be returning to kohls for any further shopping.
Big and fast store. Variety items. Easy and free parking✅ no internet connection ❌
A huge variety, unfortunately very poorly organized. If you are searching for something precisely it is very difficult to find. You will have to check for the sizes as well, because they are mixed. If your planing to come here add at least 15-30 minutes extra to the time you've planed to spend.
I found the watch I was looking for. The watch was already 20% off but with the scratch cards I got another 25% off on my watch. I left pretty happy.
The place has a neat center and is on sale but also is very kind to all customers.
Usual KOhl's stuff. I couldn't find the tablet selection anywhere , nor could I find the staff to help me locate a tablet. Lines on second floor are long every time I've been here.
Hit and miss at this location. I had to return 1x item on a weeknight. There was only one employee taking returns. The other employee was walking around, but was more concerned with putting way returned items than taking care of customers in the return line. I spent almost 20 minutes in line when there was only 2x people in front of me. Not to mention the returns are upstairs - and I had a large box (2x blenders) to carry. And there wasn't a cart in sight. It was quite a frustrating experience - and it seems to happen more often than not.