Just had my worst haircut ever. Spend time on me not just in and out service. If I wanted that I would have gone to great clips. Huge mistake going to The Barber Shop by K. Charles.
Absolutely great experience here after transferring over as a customer from the Spring Branch location. My stylist helped make cutting off about 14inches of hair a much less traumatic experience. It's looks great and I've received tons of compliments! Only downside was I scheduled online and entered in the comment box that I also wanted a botanical treatment, but time wasn't aloted for this by the workers upfront. No big deal, I'll call and ensure it's entered correctly for next time. Not the stylist's fault either by any means. And they were not pushy sales people about the products either. My appointment was about me and not pushing a ton of products (which by the way, speak for themselves!).
Went here for the first time and saw a junior stylist! She was amazing. Excellent overall experience and will definitively be going back.
I loved the atmosphere, the beverages, and the customer service. Hannah did an amazing job, listening to my needs and gave me exactly what I wanted. I am happy with my haircut and highlights :)
I want to start by saying that until today I had never had anything but 5 star experiences here. And then there was today. My stylist called out sick but since I had been waiting months for the appointment I agreed to stay and see someone else. When they described that it was going to be two different people because of their schedules I was hesitant but the woman working the front assured me that "they work miracles" so I agreed. The two stylists that worked on my hair were very kind but definitely rushed and preoccupied. I had come prepared with pictures of the balayage I wanted (very subtle) as well as the cut. When I came out from the heat there was nothing subtle about the color and it looked nothing like the picture. So we start with toner. Come out again and the color is way off, still way too light. So we go back to toner. This time its better and it's been 4.5 hours so I'm ready to get out. Then I have a third stylist drying my hair. She was very sweet but it seemed like she had never dryed hair before. Point of the story5 hours and $200+ later I am going to another salon tomorrow to see if they can fix this blotchy, totally overdone balayage and give me the subtle look I requested. (They did comp some of the additional services like the conditioning treatment for my inconvenience. I do appreciate that.)
I'm extremely happy to have found this salon! Joseph did an amazing job on my balayage, and was able to considerably lighten my hair (which has been dyed several different shades of brown over the last year) without causing further damage. The highlights blend beautifully and the color compliments my skin tone perfectly. His talent and level of professionalism are very evident in the end result. The salon was inviting and the service was excellent- a fantastic experience from start to finish. I highly recommend!