Best dealership! Every time I take my car in for service it is above what I would expect from any dealership. The service is quick, thorough, and the staff is always friendly.
I had my car serviced recently and the staff was very friendly and knowledgeable. They were very accommodating of my time and returned my car with a complimentary car wash. I really am impressed by them and highly recommend them.
Fantastic buying experience Pamela Thompson was very helpful and knowledgeable we described what we wanted in our next vehicle and she took the ball and ran with it.
Dale Haines got the numbers right where we wanted to be without all the back and forth.
Carlos Garza was excellent and very professional he took care of all the paperwork quickly and thoroughly.
My wife and I will definitely recommend our friends .
Jaguar is a new experience for me. I have been enjoying my F-Pace. I am very impressed with Barrett Jaguar’s desire to make sure everything is right with my vehicle. and they didn’t disappoint! Great people and service from Frank, Jeff and Carlos.
Bobby is by far the best service rep I’ve ever worked with. He made sure my XE was returned to me in a timely manner. He kept me informed throughout the entire time they were working on my car.
Great service, great staff.
Recently purchased an F-Type from Barrett. Years ago, I worked at both Mercedes and Audi dealerships in college and law school, so I’m familiar with the sales process and both ends of the spectrum of customer satisfaction. My experience with Barrett was at the great end. Easy process, knowledgeable staff, honest answers, and a down-to-earth attitude, which is rare in an upscale environment. In fact, they called me after I had already signed the paperwork and told me that they found a way to SAVE me even more money! How often does that happen? Clearly someone there has a conscience and values honesty. Would not hesitate doing business with them again.
Manny Garcia was awesome & always made us feel as if we were his only clients. Never rushed us, pressured us, or made us feel as if we had to purchase from them. He always followed through and kept his word. We will be back and hope to have the same experience every time.
From the beginning when I first emailed requesting information on a vehicle, I received an immediate response from our Salesperson (Rowena) who was very helpful and invited me to visit the dealership to view and test drive some vehicles. The buying process was quick and easy. The lounge area is very nice and comfortable and filled with plenty of drinks and snacks courtesy of the dealership for their customers. My vehicle was detailed and ready quickly. My entire buying process must of taken about 2 hours. Not bad when you're buying a Jaguar.
Anyone even remotely considering purchasing a high-performance, luxury automobile really owes it to himself or herself to go to Barrett Motors in San Antonio first; because if you do, there will be no need to go anywhere else! Besides offering the most coveted cars on the road (Jaguar and Maserati), Jeff Harral, Michael Chestney, and the General Manager, Sam Rocha, actually listen to what their customers are saying, and then they pull out all of the stops to put the customer in the car of his or her dreams. It becomes immediately apparent that they are not in the business of "selling cars," they are in business to exceed their customer's wildest fantasies with regard to what is possible, and then following-up with service which is second to none. Barrett Motors rocks!!
We were just in for our forty thousand mile service on our Jaguar; and, as is always the case, the service experience could not have been better. We have done nothing to our XF except schedule the routine services and replace the tires. Absolutely the most reliable automobile we have ever owned!
Salesman Manny Garcia was fantastic! Just got my 1st Jaguar, and Manny took great care of me. He took time to teach me how to use all the bells and whistles and was genuinely excited WITH me about my new car. Great experience at Barrett!
I have never intended to lease or buy a Jaguar nor was in my search list of cars as BMW and Audi, for I had past bad experience when Ford owned Jaguar. During my search on the internet Jaguar kept popping on my search list as one of the best cars, specifically Jaguar XE 35t. In lieu of not wanting to look at Jaguar I decided to give it a go and contacted Barrett Jaguar for test drive after test drove BMW 340i and Audi A4. I test drove with Jason, Barrett Jaguar sale, the Jaguar XE 35 Prestige, I now own, with quite of skepticism in mind. From the moment I sat in the car I knew this car is nothing I could ever predicted on so many levels, starting from car workmanship with emphasis to details, features and to top it all the performance, responsiveness. I personally do not like to drive in spite that I drove Audi A4 for years, but Jaguar XE 35t far exceeded my wildest anticipations of what car is. Every time I drive the car I smile because it is so great simply put I Love my car, and named her “Speedy” not to mention I intended to keep her for many years to come.
As to the team at Barrett Jaguar they are wonderful and they made sure to have the purchase process as simple and fast, my hat is off to you guys.
As final Note, what you read is my personal and honest impression and I am NOT representative of Barrett Jaguar aside from being a customer and I believe if one does a good job it shouldn’t go without noticed.
Thanks.
Manny was my salesperson and did an outstanding job! Everyone was friendly and made you feel so welcome the minute you walked in. Fastest purchase on a new car ever!!! Highly recommend Barrett Jaguar and especially Manny !!!!!
I recently purchased a new Jaguar F-Type (sight unseen) from Barrett via the Internet. Great service from Jason Todd my salesperson and Sam Rocha the General Manager. All dealings were via email communication per my request, the Barrett team respected my preference for email and were responsive throughout the transaction. Paperwork was all electronic / FedEx and Barrett even scheduled shipment of the F-Type via private carrier, passing on wholesale pricing to me. My new F-Type arrived in pristine condition a few days after the transaction closed. Barrett is truly a class act Jaguar dealership.