Friendly staff and professional doctors. Nice selection of eye glasses. Dr. Leiter is a wonderful person. - she's always helpful and thorough in her examination.
Agree, the woman eye doctor I had to see because Collins wasn't available was a total "b". Seemed like she wasn't happy there and hopefully she has moved on. Also agree that the customer service here continues to go downhill with unhappy faces to greet you vs. Vails Gate which is smaller and less busy but at least you feel like you're not "bothering" anyone there. to the staff, if you hate your job go get another one. That said, I may give them one last shot this time around because I like Dr. Collins so much. Also, I don't understand why these two locations are together in name but seemingly separate entities.
Very nice and informative. Good experience for me and my son.
Best selection of frames around!
good buisness
I don't normally write reviews but felt compelled to write this one! I have been coming here for 15+ years and the customer service keeps getting worse and worse. Dr. Collins is great but whoever his colleague is, not so much. She greeted me with an attitude and continued to do so through out the exam. Not to mention they lost all of my records from years past? How does that happen? I proceeded to look at glasses and did not get much help from the staff, like I have in years past. I finally picked a designer frame and ordered it. Today I went to go pick them up and was handed the frames with the wrong lenses and the some kind of smeared substance on them and along with some crappy little case. As someone who has had many different designer frames in the past, they come with there own case not the crappy Jules vision plastic case. I have had so many issues with them and not one manager has said a wordNo one has been helpful and after this experience I will not be back and would not recommend them to anyone!
Dr.Collins is one of a kind, such a great experience with him today, very thorough and explains everything so well, even taking the time to really talk to my daughter not just to me like some might. Highly recommend. And the staff was wonderful and full of patience as we tried almost everything in the cases. Will definitely be our family eye doctor from now on!
I can't speak more highly of this establishment. The staff is friendly patient and helpful when it comes to choosing frames and contact lenses. My entire family actually looks forward to coming here because Dr. Collins actually makes it a pleasant and fun experience. The fact that he loves what he does is so refreshing and you will never get treated like a number. He takes his time with each patient and describes everything he is doing. If you grew up in the 80's you will probably remember Bob Ross's painting show, well Dr. Collins is the Bob Ross of Optometry! He is a kind soul and has a great staff to compliment what he stands for. I recommend this place to everyone!