Name: John Jones Scottsburg
Address: 1351 IN-56, Scottsburg, IN 47170, USA, US
Telephone: +1 812-752-5000

John Jones Scottsburg is a car dealer, located at 1351 IN-56, Scottsburg, IN 47170, USA. They can be contacted via phone at +1 812-752-5000, visit their website www.johnjonesscottsburg.com for more detailed information.

Location :

1351 IN-56, Scottsburg, IN 47170, USA

Contacts :

Added by Jopie, at 12 January 2016

Monday 8:30 AM – 7:00 PM
Tuesday 8:30 AM – 7:00 PM
Wednesday 8:30 AM – 7:00 PM
Thursday 8:30 AM – 7:00 PM
Friday 8:30 AM – 7:00 PM
Saturday 8:30 AM – 5:00 PM
Sunday Closed

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Anonymous

03 December 2017

I have been doing business with John Jones Auto Group in Scottsburg for 16 years now. Myself & my family have purchased so many vehicles from John Jones we have lost count! The sales staff are the greatest group of people you will ever meet. We do all of our service work there too. They have the best service department you could ask for, highly trained, professional & very friendly. They have always taken very good care of all my vehicles. John Jones Auto Group in Scottsburg are all around the best in the business!
Anonymous

02 December 2017

I bought a brand new 2017 Chevy Sonic from John Jones Scottsburg. The salesmen where very informative and nice and helped me through the whole process. I love my car and I am happy with my purchase. I've also always had a great experience in the service department.
Anonymous

01 December 2017

I had a great experience with John Jones! The sales associate and managers were professional and timely in helping me find the perfect vehicle for me. The facility was amazing, with my two young daughters with me I was worried about them getting bored, but they had a very clean kids room that kept them busy while I was there. I absolutely love my Traverse and will definitely be going back for my next purchase!
Anonymous

01 December 2017

The facility and staff are both wonderful! Employees are friendly and helpful and will put in every ounce of effort to make sure their customers are satisfied. The facility is very welcoming and I’ve never seen such a spotless service department. Truly professional and highly recommended!
Anonymous

01 December 2017

I have been visiting John Jones for more than Ten Years. I have always felt like I got the treatment and service that was deserved. Also during visits, I have witnessed the compassion and care each employee puts into their jobs and how they will go out of their way to make sure the customers are taken care of. The facilities are always kept up nicely and the staff are always friendly. Keep up the Awesome Job!
Anonymous

21 October 2017

Always friendly and expedient.
Anonymous

15 August 2017

Good people honest business.
Anonymous

14 July 2017

I understand mistakes can be made but I am not happy with the out come of a deal that I thought was put together very openly. Lease term and monthly lease payment were agreed to several days prior. The day I was to close the deal and take possession of new vehicle, the dealer determined monthly payment pricing was based on shorter lease term (39 mo vs. 48 mo). Consequently, payments would increase. I am glad they figured this out before I made the drive from Louisville. In their defense, they figured out how to hold the payment to the agreed upon amount but the 'residual' was about $2,000 higher than it should have been based on a competitors quote. Hope you have better luck than I had.
Anonymous

08 July 2017

Great Visit! Got to meet Scott and his Service Guys, Hot Coffee and Great Servicegot in and out in Hour and (20) minutes (I thought I'd be there a couple of hours) Took Good Care of my Chevy - I'm sending my daughter up there before her vacation - won't go anyplace else - Thanks Again !!
Anonymous

06 February 2017

Helpful
Anonymous

03 February 2017

Just didn't care for the group. Didn't want me to drive the car of my choice, seemed upset that I didn't care for the car that he picked for me to drive.
Anonymous

29 January 2017

Very accommodating
Anonymous

08 October 2016

If I could give this less than 1 star I would! First off, it started off with them only testing the battery and trying to charge us $250 for a battery that we didn't need when we had it tested 3 times at different places before that with the same type of tester. Next, an employee named Anna hung up on my husband when he disagreed with the battery issue. My husband called back and conveniently no one answered the phone. So he contacted a manager and then another person called him back.
The next day, someone called and said it was the starter and we were told it would be covered under the warranty. The following Monday we were called and told there was a very loud knocking sound and that they wouldn't leave it running to do anything else and that we were suddenly over the mileage for the warranty (but was not over the mileage for it when they said the starter would be covered) and that the only reason the starter was covered was because they were 'nice ' enough to go ahead and let us have that.
WE go in 10/06/2016 to find out what we would owe and we tried to start it before going in and it wouldn't start. We talked to Anna again and she came back out with 2 men and basically just sat there and did not say another word to myself nor my husband at all. When it was mentioned to these to men (I did not catch their names) that it would not start they go out there by themselves and come back in and swear up and down it started.
My husband told them repeatedly it would not start for him and said, I want to hear it before we do anything else. When we both walk out there all of a sudden there were 4 guys standing there around the car. I made the remark that it did not take 4 people to start the vehicle and 2 of them left.
This 'knock' was not as loud as it was made out to be. I WILL NOT be visiting this facility again. Esp since we were 438 over the warranty (mysteriously I might add) and they went ahead and used that and now we are out the money we would have gotten back for not using it at all. I will be looking into some factors that do not seem right and I don't agree with several things that happened.
The customer service is pathetic in the service dept, and when you have employee's like Anna that hang up on customers (after spending thousands of their hard earned dollars at the car lot) it's just unforgivable! He may have raised his voice, but he did not swear and had zero reason to be disconnected from the line. I work in customer service where our calls are recorded and had I purposefully hung up on someone I would lose my job and fast! Any time we had called up there and asked about the car we spoke with someone different and Anna was always busy, even when it was myself that called and not my husband.
This is EXACTLY how you lose business.and this is EXACTLY why you have only a 2.5 star rating for your facility.
Anonymous

19 January 2016

Leased 2015 Chrysler 300. I have purchased and leased many vehicles in past years but never had such a hassle-free experience like I did with Erick Mays @ John Jones in Scottsburg. Customer Service is # 1 with these folks. I will be a repeat customer.