Name: James Free Jewelers
Address: 9555 Main St, Montgomery, OH 45242, USA, US
Telephone: +1 513-793-0133

James Free Jewelers is a jewelry store, located at 9555 Main St, Montgomery, OH 45242, USA. They can be contacted via phone at +1 513-793-0133, visit their website www.jamesfree.com for more detailed information.

Location :

9555 Main St, Montgomery, OH 45242, USA

Contacts :

Added by Jopie, at 20 December 2016

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 10:00 AM – 5:00 PM

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Nicole Bennett

19 December 2017

I recently placed a special Christmas order online and shortly after I placed the order I was notified that the item would not be in in time for Christmas. I immediately panicked. Genna with costumer service was amazing in helping me with finding a replacement and making sure it would make it before Christmas!!!!!!!! I recommend James free to everyone
Karen Heimbrock

29 November 2017

Greeted immediately as I entered. Repair issue handled quickly. I was given all the info I needed to feel confident about service.
Marius Monnig

08 November 2017

The staff really make this place great. Thank you to Ashley that helped me design the engagement ring and to Molly for all her great help with the ring and wedding bands.
Agnabel Jimenez

08 September 2017

Love the attention and service. I am a long time customer and will continue to visit the store. I have bought several pieces here and every time I was very satisfy with my purchase.
Mary Ann Back

07 September 2017

The staff was so pleasant and helpful. I had a minor service needed. They handled it timely and offered it as a courtesy. Can't ask for more than that. Next time I'm jewelry shopping, I know where I'm going.
Minou Stephens

28 March 2017

We purchased a watch at James Free Jewelers in Cincinnati, OH five years ago. After less than 5 years, the watch stopped working and we took it to James Free last year. We were informed that they needed $1150 to fix the watch. Later, they informed us that they would do the job for $1050 which was pricey compared to the money we initially paid for the watch. We were also not told that the watch needs maintenance every 2 years.

We talked to the store manager to see if she would be able to help us work out a more reasonable price. After several phone calls, she informed us that she would be unable to help us and informed us that we could speak with the owner of the company. The owner was very rude and left an impolite message on my phone answering machine that I would not be permitted to go to the store in Montgomery any longer. He informed us that if we would like to fix the watch, we would have to pay the unreasonable price as he would be the only one able to repair the watch. He did not want to mention the names of other jewelers in Cincinnati that would also be able to take care of the repair when I asked him about this.

We did some additional searching online and found other jewelers. We took the watch to Richter and Phillips in downtown Cincinnati. The service there was much better than James Free and they were able to repair the watch for half of the price of James Free. The quality of the repair was excellent.

James Free was unprofessional and overly expensive. The owner owes me an apology. We will not return to James Free to do any business.
Michael Kendrick

10 March 2017

Bought a bracelet for my wife's birthday and got a great deal, great customer service and my wife loves the bracelet. The staff is knowledgeable and courteous. They never made me feel rushed or tried to push me to spend more money. Will be back!
Sergey Briskman

23 February 2017

I have stopped by in this store twice and both times dressed very casual, however, we've got best service. We were not even looking to buy anything, rather came to get their expertise and service and they were very friendly and didn't even ask money for the service they provided. You get a very friendly atmosphere there. They also got a very nice selection of items. We will certainly be back to this store.
Michael Biscardi

10 February 2017

I have been buying from James Free Jewelers for close to 10 years now. I have always found them to be very honest and caring during the years, The complete staff there is full of knowledge and very friendly to work with. They never once disappointed me during my buying experience And If your in the market for High-end watches or fine jewelry, you won't be disappointed either. I would give them a 10 star!
K.P. Killen

27 December 2016

This place is the worst. I have a lot of expensive jewelry that have I bought over the years. This place has awful service and does not stand by their work. There are so many great jewelers in the area, don't waste your time with this one. Honestly, they are so shady and unethical!!