Good food. Mediocre at best service. And you would think, for the price of the food, they would have some decent silverware. The steak knives looked and felt like they were found in the bargain isle of Dollar General.
This was the worst experience of my life. The waitress made me feel like a bag of garbage. And it was cold outside.
Good food but a little overpriced, great atmosphere and pleasant staff.
We visited 11/11/17 and were surprised, given the name of the restaurant, at the lack of oysters on the menu. There were 2 apps (the seafood tower & on the half shell) that contained oysters, but no entrees. The seafood chowders (we had both) were wonderful with lots of seafood. The tower at $39.00 was over priced. The presentation was beautiful, but somewhat lacking in actual edible items. The small half lobster tail had been frozen and was not served with drawn butter (we asked for it, but it was not brought to the table.) The Steak Diane was tasty, but over cooked. The cod was fresh, but the special was $35.00 ($35.00 for cod??) for that price the dish was rather uninspired. My crab cakes contained plenty of crab and were tasty. The service was unremarkable, but not awful. We arrived after the normal dinner rush, so the restaurant was about 1/4 full. I felt for the quality of the food and the service, the restaurant was over priced. The three of us had the seafood tower, two cups of chowder, the entrees mentioned above and each had a couple of drinks. (We picked up dessert on the way back to the hotel.) With tip, the bill was right at $300.
Seafood tower was fresh and great quality. Bartender very nice and attentive, while being discrete. Excellent cocktails as well. An Old Towne Albany classic!
Nice restaurant but not the quality of food I would have expected especially for the price
Understaffed, with poor service. We spent $520 and had to wait 30 minutes for a bottle of wine and almost 2 hours for our food. The steak was awful. If you can't season a $60 steak, you shouldn't say you're a steakhouse and then to put a pile of steak sauce on it?! That's not what a high end steak should be.
If you want to avoid the riffraff, this cozy cove is a good start. The respectable prices reflect the quality of the atmosphere and people you'll be surrounded by. Real food with an artisan touch. I had the calamari, clams, and bourbon cocktails; all of which are worth revisiting.
In my family, we've saved eating at Jacks for special occasions. We see ourselves age in polaroids taken at birthday and anniversary dinners over the years. The staff has always made us feel so welcome. I still wear a jacket and tie. Jacks not fancy but it is classy. Twice a year i have my scrod dinner and cheesecake dessert. My family is more curious trying different items. We have never been disappointed. My grown kids still remember my trying to light my cigarette before a waiter did it for me.
I know it's an Albany institution. That means squat to me. However, went to their banquet section and was presently surprised by the food. It was really good. The decor is dusty and dated. It's one thing to be of a certain style, it's another to be dirty. Also for dessert, their bread pudding was good, however, I realized it was the same bread (rolls) they served with dinner.
Went here to celebrate my son's swearing in as an attorney. Service was immaculate as were their crabcakes. 5 people including tip came to about $150. Reasonable for lunch
Amber was our waitress and her service was above exceptional! I had the cowboy steak medium and it was on the spot! Great atmosphere!
Waiter was inattentive. Nice atmosphere. Overall, just didn't live up to the hype.
Great atmosphere, welcoming staff and good food. Service was a uneven, plates not properly prepped and one of the evening's specials was unavailable in spite of a rather early seating (6:00). A bit pricey.
Our first visit! We were pleasantly surprised. The food and service was very nice.