About
Location :
Added by Jopie, at 07 August 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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14 October 2017
Kind of difficult to find even with GPS. Lighted sign would help. Small hotel..elevator for luggage only. Must use stairs to walk up to check-in and rooms. Rooms are large and very modern looking. Our stay was not very pleasant. A couple next to us had a party till 1am. Very loud music. The front desk told us they were supposed to cut off at 11 p.m. this is the reason why I'm giving a 2 star rating. I would have given a higher rating because the evening wine and cheese was good also the breakfast was nice.
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10 August 2017
I was here at this hotel a month ago. These people are extremely strict. They watch every move you make. You have no privacy here. Cameras are everywhere. I had my sister over visiting me who lives in Miami and the manager at Ithaca claims my sister stayed over. She came to help me with my luggage after 10pm. They made me pay $100 saying i had more than 2 people staying in their room. You cant have visitors after 10pm. Also I needed a towel. The towels were near my room. I grabbed one to use. They called my room immediately and said we are stealing towels. although the room was clean and small. I am sure i could have found another hotel that didn't harrass me like this one and wasn't so strict. I could have enjoyed myself better as a visitor to Miami. I would never stay here again when i am in Miami.
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30 July 2017
Nice hotel rooms for the price you pay; there is a lot of space and the breakfast service was decent.
However, we wouldn't stay here again because of our awful experience with the valet service and the unfriendly, unhelpful customer service from the hotel owners.
The valet is £30 a night and when we got our car back, everything left in it has been moved around and our iPod and iPod lead had been stolen!! Also, there was massive scratch left on our car which no one of the valet service told us about, so when we found out it was too late. The reason we're giving this such a low rating is when we complained to the hotel about our damaged car and our irreplaceable stolen valuables, they said that it wasn't there problem as it wasn't there valet company, and they weren't going to help us. When we asked for the name of the valet company, they said that THEY DIDNT KNOW. This was extremely poor. Surely you'd know the name of the valet service you were in buisness with? They weren't helpful at all, so weren't the nicest of people, therefore we give the hotels and valet service a 1 star. Also, there is barely anyone on the desk for the entrance in the lobby, which was extremely unhelpful when we needed assistance during our stay. It was the worst place we stayed during our holiday (we stayed in a total of 12 hotels during our visit to the US). If you do stay there, make sure you don't valet!!!response / report this review -
04 July 2017
Luxury hotel in affordable rate awesome service loved the room i highly recommended this place if you are newlyweds and here for long time..
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20 May 2017
I have to say that this place is very wonderful. The staff is great and the location even better. The breakfast isn't extravagant but it provides healthy essentials that will definitely jump start your day. They allowed us to check in early so we were able to enjoy the beach and the sites. I give it 5 stars because I didn't have 1 bad experience. Yet, I'm leaving at 11 so we'll see.
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07 May 2017
We arrived on May 4,2017 around 3pm we had a party of 5 people. We were traveling from New Orleans,La for a vacation to enjoy for the first time. However upon arrival the front desk clerk Lilly greeted us in the waitin area and told us all the rules while staying at the Bouquet. Being that we had 5 people staying she claimed she had to let her manager know and it wouldn't be a problem. However they charged us 20$ per night for the extra person which was fine with us. In the room the refrigerator didn't work which it wasn't a big issue also being that she said she would call the maintenance man to take care of it in the morning. No one never came. On our 3rd day staying there we left for a while to enjoy the city while the other staff Daniel was on shift he was a great worker who didn't give us any problems when I asked him for a iron he was very helpful and gave me a ironing board also. Around 5pm after enjoying our day out Lilly (the other night staff approached us and told us she had something to discuss with us. Upon talking to her she claimed the morning staff had told her we was smoking marijuana in the room so she unauthorized charged my sister's card without contacting her. Which is illegal. And we was not smoking marijuana however we have one smoker who have always smoked his cigarettes on the balcony. We tried explaining that we went to clubs where marijuana was smoked along with cigarettes and may have been in our clothing. She called her manager who was also unprofessional while talking to my sister the paying customer. She claimed they had pics but couldn't prove it at all. Lilly lied on Daniel because her manager told us she was the one who called her. So the front desk clerk Lilly got caught in her own lie. I guess because we was black we got accused of false allegations. But we left because the whole staff was unprofessional from Lilly the front desk agent to the manager. Daniel was great. I hope don't no one ever go through this because of the color of your skin just because we are black we all don't smoke marijuana. My sister is a district manager who is very successful in corporate America. By the way we had to raise hell to get her money back.
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31 March 2017
A very good Hotel, very clean and modern. We loved it.
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12 January 2017
Best customer service ever! Truly understanding, and cannot wait to re-book with them as soon as possible!! Brian the manager is a very good guy!
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08 November 2016
The rooms are very modern looking and look exactly like the pictures, they are also very clean. The shower water would get cold then warm again which was kind of annoying and the bathroom is very small with terrible lighting. The breakfast was okay nothing special but everyone is on top of each other because the breakfast area is so small. I'm also not sure why there's a resort fee if there's no pool and it's not much of a resort maybe for their beach towels and umbrellas they let you borrow to go the beach. I did really enjoy the cheese and wine from 6-7.
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14 August 2016
It is a very nice hotel, right at Miami Beach. The staff was super friendly and the rooms very modern, clean and nice. Breakfast was included, but the choice not really that big. Minus points for the broken elevator, which resulted in us carrying our heavy bags up and down the stairs. Additionally, it wasn't so easy to find, since the name is not really written big on the outside. Valet parking was a little difficult to find (it's the guy under the umbrella down the street). All in all a recommendation to go there though!
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14 August 2016
The room was very clean and it was really nicely furnished! We were there for only one night but it was very comfortabele. The whole place was quite small compared to other hotels we stayed in, but it was really cosy and nice. Breakfast was included, it was enough for us but there wasn't so much choice. The elevator was only for the luggage so that could be a little confusing for some people sometimes.
Parking is a little hard to find. You can try to find a spot in the busy street in front of the hotel, or you can use the valet parking from the hotel. That costs 30 dollars per night. It was kinda difficult to find the valet parking, so one of us had to go inside the hotel first to ask where we should go.
All in all a very nice and comfortable stay, the staff was very helpful and nice tooresponse / report this review
