Great customer service( everyone is nice but Victor told us about the restaurant " The Knife" and it was amazing. The room are beautiful and nice. House keeping are respectful. It's not that nosiy but they give you ear plug lol. You also get 15 % off on the resturant near the hotel( the Habann the delicious)..
Don’t let the lobby scare you too much, the rooms are actually quite nice. The location is great, close to the beach, and right on the charming Española Way. The surrounding streets are a bit sketchy (lots of strip clubs) so don’t wander too far off the beaten path assuming that’s not your scene. The air freshener they use could use some freshening (the scent is a bit overwhelming) and the staff is mixed. Some are great some are awful. They need to redo the lobby it looks really shabby. Also when we were on our way out we wanted to use the rest room but they said it was in the other building which was locked. They said they would have someone take us too it but after 15 minutes no one had come so we had to leave which was very frustrating.
Great location. In the middle of a large diversity of restaurants and retail shops. Yes it is in the middle of restaurants. Therefore on a Friday and Saturday night expect noise till the very very early hours of the morning. The rest of the week is fine. But that aside, the vibrancy, the charm and character of the hotel and location make up for this small inconvenience. It is only 2 levels and does not have an elevator.
The stay itself was lovely. An attentive staff, clean room, walking distance to the beach. However over a month after my stay the hotel continuously charged my card claiming that the room wasn’t charged. And the knowledge that my card information is just that of a game and an object to charge when bored is unforgivable and inadmissible, no mater the service given.
First off.. it's clean,quaint, charming and where I stayed. There was no pool at all however the beach was nearby..the various coffee offered were excellent and the service was attentive!!!
When I thought I lost an item staff really went out of there way to assist me In the hotel as well as running to my store on ESPANOLA wayWe found it!!!
NATURALLY. I would recommend this hotel if you can climb stairs. ..as there are no elevatorsYes. I would stay here again!!!
Lovely sweet place in a bustling street. Friendly staff, a bit pricey for what you get.
Very helpful and happy employees. Always a smile on their faces. (Greetings to the lovely lady in the front desk with perfectly applied red lipstick and gorgeous red hair!). We stayed in a Junior Suite. It was cozy and had everything we needed for our 2-week vacation. Including a fridge and 2 large 50 inch LED TVs. The rooms were cleaned every day and cleaned very well. Everything was dust-free and shiny. The location is good also - only 2 blocks to the beach, many shops and dozens of restaurants around the area. About the negative the only thing i can think of is the noise that comes from the Espanola Way. It lasts up to early morning hours and is loud enough to keep a light-sleeper from falling asleep. I am not a light-sleeper so it didn't disturb me that much. That is possibly because we had a room with a view facing the street. There are very õany other rooms that are further away from Espanola Way. But really that is the only negative point about the place. I will recommend El Paseo to everyone i know who is interested in having a vacation in Miami Beach.
Love this place!
Great service. Nice location. No elevator.
Very nice hotel, modern and clean facilities. Stay included beach towels and beach chair reservations at south beach in walking distance, free 24h coffee and specialties offer. Friendly staff and overall great experience!
The rooms were very clean and service was really lovely. Everyone went out of their way to make sure we enjoyed our stay. The beds and pillows were so comfortable. Having towels and beach chairs was also a really nice plus.
I booked online for 3 people through tripadvisor, the hotel called back and said a day before the trip they cannot accept the price, we accepted the higher price and when we reached miami they said they can only give us a king bed and no extra bed, they dont have any, pathetic customer experince, they offered us to cancel the booking at 9 pm. I dont know how so many people have given good ratings to them.i would suggest never visit them.
Very disappointed. The concierge made no effort to assist me in finding a restaurant. The pool was overcrowded and no available chairs. Service was mediocre at best with leftover cups and trash around pool.
This is exactly what I expected of South Beach. It was cozy, beautiful, comfortable, and a great location. Hotel: It is a boutique hotel and has that feeling. I really enjoyed the balcony on the second level. They have a nice library with a fantastic coffee machine - espresso for my Mr and a latte for me.
Location is ok, rooms are ok. There are no drawers in the room and no elevator.
The road in front is being torn up and resurfaced and has caused a major issue to get to the desk with luggage right now and probably for the next month.
Incredible food all around you with a short walk to @SENORFROGS.
If you are mobile then it could be a good choice for you.
Far too noisy during night timeand surprisingly even at the early mornings, as room maids and hotel guests tend to slam the doors. Feels more like an overpriced hostel.
The bad sleep I had nearly ruined my holiday the next day.