Outstanding service, very friendly, helpful, and knowledgeable staff. Hip store atmosphere with quality products in downtown Niles next to a coffee shop. I will definitely be back.
Best bike shop I've ever been to! The service is outstanding. The employees are super knowledgable, friendly, and helpful. I bring my bike all the way from Chicago to this shop. Highly recommend checking it out!
Amazing shop. Beautiful store. Clean and well organized. Very knowledgeable staff. I know nothing about bicycles and they were very patient and kind. They fixed my bike while I waited and showed me the problem and explained it to me. The price was very reasonable.
Friendly, professional, fast service. I got my tire and seat changed, in less than a half hour! The guy came out to my car helped me get it into the shop as well as delivered it back to my car and helped me maneuver it back into my car.
Knowledgeable and helpful staff. Great selection for different price ranges
I have gone to a few different places but finally found my one stop shop for all my biking needs. The Inertia crew fixes what is needed and makes recommendations based on your needs not to sell you more. Great place!
I love Inertia Cycleworks! They are all real and serious cyclists themselves - and that knowledge and passion for cycling shows in their work. They consistently do a fantastic job on my bike - and take the time to let me know what they're doing with it, including me in on it. They take the customer and our shared love of bikes and cycling seriously!
These guys are top notch! My favorite bike shop for any service needs and questions, for sure! I had an issue with my road bike and had someone else look at it first who quoted me $75 for the repair claiming that a new part was required to fix the issue. Without knowing this info, the guys at Inertia Cycleworks checked it out and said that it was just a simple fix and would be only about $20 estimated. When I came to pick up my bike after the repair, I actually only got charged $15 and was told that amount would be deducted from the price of a tune-up if I decided to get it done there in the future. I'm so impressed, under-promised and over-delivered. Oh, and as stated by others here, yes they are very humble, patient and knowledgeable! Just awesome! Definitely my go-to bike shop from now on.