Again it's like going to the BMV it takes forever to get parts or service you wait in line you wait in line you wait in line they're eager to sell you a motorcycle but when it comes to the parts or maybe added features it takes forever
Excellent service and attentive staff! Bought my Harley here and it was an awesome experience! They earned my respect and my business.
Excellent customer service from the best people in the business! They truly welcome you and make you feel like one of the family!
Good customer service. Clean and organized store. Always happy with HD west.
Great staff and they really take care of you.
Anyone who likes motorcycles will love this place. Friendly and helpful staff. The service department and parts department is helpful and knowledgeable. New and slightly used bikes, clothing, riding accessories, you name it. Don't miss the special events! Live music, food, drinks and more. A big customer appreciation event scheduled for this coming Saturday. April 29. Don't miss it.
Love these guys. Great place to meet up, fun events, and always feel welcome.
We have purchased three bikes from IndyWest, and will continue to buy here. From the moment you walk through the doors, you are welcomed as part of the family. The staff is very friendly, and very helpful. From t-shirts to big bore kits, this place has the knowledge and experience to do it right for you. Quit reading this and go now. What are you waiting for? Go now.
Was here twice on two separate occasions without absolutely no help at all, it is ridiculous! 1st time, I had a bike inspected and they said I needed a $1200 brake job. Come to find out they didn't even take off the front master cylinder cap, it was just low on fluid. The second time they wouldn't even put my new chrome handlebar switches in my new switch housings and let me take them with me. Which I purchased here btw, after they ordered the wrong products and told me "my fault, that will be another $145!" Will NEVER come back here for service of anykind!!!!!!!!!!