Amazing service! I would highly recommend this shop. They were not pushy and really helpful!
Chris was very knowledgeable and attentive to our questions and concerns while comparing other hot tub brands, and we are completely confident in choosing the hot springs hot tub.
We searched for years for the perfect spa. Each time we went in Chris was so incredibly helpful and patient. We finally decided to buy a spa from Hot Springs and we are so happy. From Chris to the delivery crew, everyone was A+. I'd highly recommend!
Chris was VERY helpful . lots to choose from . the delivery and installation was perfect. Have been using the spa continually since Chris went over the functions and operation and IT IS WONDERFUL ..
Excellent product (our fourth) and service
Awesome sales here
We looked at a number of hot tubs before deciding on a Hot Springs tub. Chris impressed us with his knowledge, as we were looking for one for therapeutic needs. They organized everything for us, found the model we wanted at their Santa Fe store and less than a week after we ordered, all the electrical needs were done and our hot tub was ready to go. I am in it about twice a day and absolutely love it. Chris came to the house and described all the operations. We are really pleased.
I'm a contractor for this company and for what I've seen this is a good business who cares about appearance & building up keep. The hot tubs on the sales floor are nice too.
I bought a Jetsetter tub in November 2015. It was the perfect tub for my needs and for the space I had available. Chris was extremely helpful in the sales process, even coming to my home to measure a relatively tight fit area to ensure that the tub could be delivered without a crane. Chris has also been spot on in everything he says about water maintenance, electricity usage, etc. Thanks!
Awesome hot tub, we are very happy with it. convinced that this is the cadillac of hot tubs.
Tom, the manager is great, empathetic, and honest. He even came to our house to assist with the hot tub.
The ONLY improvement the business owner could make is to do a better job of warning customers of their ABSOLUTELY NO REFUNDS policy prior to purchase. Beware, absolutely no refundseven if your hot tub is still in the store undelivered.