I was here yesterday to trade in clothes and a bike. Surprisingly it didn't take them long this time to go through my items. Before I've had to wait 40 minutes and even go ask them if they had finished. As I was browsing, I started to notice some really familiar items They were the clothes I had just brought in! Now why would you go and start tossing items out for sale when you don't even have a confirmation to do so? Say I decide to take my stuff back and try somewhere else ( we really should though). That's a lot of where's Waldo type of work. Not to mention my right to report stolen property if I never agree to the consignment. There's also a few problems with this place besides the obvious lack of intelligence and people skills. First off, they specify to have 'gently' used clothing that is not gross and pilling or stained and just really nasty. That's what they claim, they don't want that. In store that's basically all there is. And those nasty looking, stained, and creepy crawly feeling clothes are expensive! Why?! *** now I would like to discuss a new problem here: items with the tags still on them. They price these at only 45 cents off of whatever clearance sticker was still hanging on them or the full price. These were a little rare a couple months ago, but now its just insane. I noticed a good 30% of clothes had 'new' tags still attached. Half of those were from Fallas, who sells their brand for just a few bucks. Other mothers has more than doubled the prices on these cheap clothes. What a scam! Those are either stolen or bought on clearance to resale for more credit, which is obviously working. The appearance of this store is an episode of hoarders.whatever clothes aren't on the floor are shoved onto one rail making it impossible to browse without ripping stuff off hangers. Any furniture or baby seats are all cramped in a corner on one side and lined up and down another aisle. You can't tell there's a fitting room or restrooms because of the back workers leaving everything in an avalanch prone mound in front of it. The employees have a lot of issues. They get mad when you won't donate your unpurchased items, so they call sell it at their quarter sale. If you don't have a baby or toddler with you then they generally ignore you. I noticed all the baby bringing parents got the good end of their limited customer service skills. Even random discounts! And they have friends or people they know that they will favor. I find it funny that I hear them chatting around the corner but it gets quiet when I come into view, their expressions of pursed lips and dislike glinting in their eyes. They are over staffed to have such a messy store. Too many gabby women has ruined a good idea for a profitable company. People please do not waste any of your assets here unless it is your only way of caring for your children. We need to stop supporting such bad behaviors and rudeness. We need to boycott other mothers
Lots of great specials on mainly 2nd hand items and stupid cheap prices on their new items still seal. as fast as baby grows. Other Mothers makes it so affordable to dress our children.
The staff were very rude. They had me come back 3 times and then finally tell me my play pen wasn't usable even though my son never used it.
I love how affordable the items are here! I got my daughters crib here, $50! Practically brand new! They do hold items for you (when we bought the crib, we didn't have a big enough car to pick it up) and so they held it for us and even helped us out with tools to take it apart and load it into the ride. They are understanding and patient.
This place is a complete rip off when trading in good quality items you only get a very very small fraction of what it's really worth.
Most of the staff is rude and are too busy talking down about the customer who just left earshot rather than actually doing their jobs sorting items in a timely manner.
The store stinks of dust and vinegar and if I'm being completely honest I wouldn't trust buying anything in fear of bringing bed bugs home.
I'd rather donate all my items to big brothers big sisters then ever step foot in their store again and i still have store credit that will never be used.
Great place to trade your child's outgrown clothes in for new and bigger sizes! Toys, furniture, maternity clothes and more! Organization could be better in the store. Staff is friendly and informative👍
My opinion on other mothers is They have nice clothing for a good price do not take your stuff in there for an exchange for store credit or money take it somewhere else and then shop . there Friday sale is horrific I was excited to go and when I finally was able to they took me to this little room with clothes on top of clothes piled up on the FLOOR where all the women were stepping on and it was just like you have to wear your football gear and the thing that got me was when I took my clothes all the time up there for credit they would always tell me they were donating the rest it was really nice stuff they didnt pay me for. but there wasn't really nice stuff in this room?? The workers have always been very rude I don't know what's wrong with them but they have never been nice to me and my son is a year old now
They lost my trade in clothes! I went in on a Sunday to trade in clothes and I had to pick it up on a Monday since they don't do trade in on Sundays, I'm from out of town so I asked if my mom could pick it up Monday and they said yes. I went back to abq to visit her and the wrong bag of clothes was given to my mom! They have employees putting the wrong date and the wrong clothes in peoples bags! The date on the bag was from Saturday not Sunday! I went back to tell them what had happened and they donated my bag of clothes, ITS GONE. And i didn't even have a manager help me because they don't have one on staff Sundays. They wanted to give me 5 dollars store credit! I was waiting until Tuesday to hear from the owner, and nothing, no call! Terrible Service and greedy owner. I had to keep initiating contact and was finally offered 20 dollars cash and I requested that they gave me my store credit that i had built up in cash as well because i was never going back!
The staff is rude. The items looks more than gently used. They honestly expect you to pay money for the stuff their selling? They don't give you enough store credit for items - even brand new. Don't waste your time going here.
Great selection and prices. Nice selection of gently worn jeans for women too all sorted by size. Nice surprise.
I was hesitant to come here because of reviews, but I have no idea what some of these people are talking about. I was there yesterday to sell a bunch of clothes. I didn't know the sets had to be matched. The ladies were sweet and gave me counter space to organize right there. I had brands like Carter's and Koala in good shape and stain free. I received enough store credit to get two awesome Melissa and Doug toys for free! I think the people that are complaining about selling their clothes here brought clothes that were too worn and stained, and then took it personally. I will go back :-)