The hospital runs like a fine Swiss watch. Everyone seems to know what they're doing and it is obvious that the patient's health and we'll being is job 1.
It is no wonder HSS is ranked #1 in Orthopedics in the COUNTRY! I felt like a VIP from the moment I entered the hospital doors. HSS sets the bar high for Professionalism and COMPLETE patient care. I had total bilateral knee replacements on October 12th 2016. It was the best decision I could have made. Dr. McLawhorn helped change the quality of my life! I’m BACK IN THE GAME! Thank you HSS from the bottom of my heart!
Isabel Bardina
HSS truly earns its place as the #1 hospital for orthopedics in the U.S. but as far as my husband & I are concerned, it is also #1 in patient care. The doctors are excellent and the nursing staff are second to none. My husband had back surgery (laminotomy w/partial fusion of the lumbar) on August 22, 2017 and now 2 months later he is doing so well that he can believe it. Thanks HSS.
I would give them a zero but one is the lowest. I have had 12 surgeries at HSS - doctors are excellent - social services horrible. When I had money they kissed my rear end and licked the bottoms of my shoes. No money lousy treatment.
Very professional, advanced, clean, friendly, and caring hospital! Top notch world class medical center! I'm very impressed with this hospital! :)
The worst hospital in the country.My husband, after a total knee replacement and dumped on the sidewalk, placed in a van with a driver who said, "jump in" while he was in a wheel-chair. He is a physician.He wrote a letter describing the lack of an orderly, the poor discharge (with blood in his arm from a poor phlebotomy. The director of the hospital did not have the courtesy of replying to another physician. Go to a hospital that cares for the patient.
Have been here for two separate surgeries on my elbow and physical therapy. Great experience all around. Very accommodating, from check in to contacting your family for pick up.
Excellent in every respect, from Doctors ( all geniuses) to parking attendants- no joke! I've accompanied my mother here for two knee replacements(2002 & 2017) both were nothing short of magical experiences. Everyone you encounter is helpful, skilled and genuinely compassionate. I highly recommend!
H$$ - NOT SO SPECIAL
Overrated hospital, had my bilateral hip replacement here in August 2015, left hip turned out OK, right one not OK at all, been going back and complaining about thigh pain on my right leg, they are clueless.
Anytime I walk more than 3-4 blocks I have to stop and rest or I have to bring my cain with me.
My doctor is not working there anymore, after 10 phone calls and complaint to the management finally got an appointment for end of June to see another "specialist", not going to wait that long so I canceled and went to see another doctor at another Hospital,
The only thing special about this Hospital is the price you pay everything els is mediocre at best.
Must admit their staff is about the best part of this hospital especially the nurses, 10 out of 10.
I will not recommend this hospital to anyone
I love HSS and all the doctors and nurses that have taken care of me are the best. Especially Dr. Yee in Rheumatology who has been taking care of me and my Lupus for the past 15 years. Because of him I found all my other doctors who have fixed me. Dr. Waldman who took care of me 12 years managing my back pain and got together with Dr. Yee to find a spinal surgeon. Dr. Sama who did my spinal fusion and then some and took away the pain. Last but not least, Dr. Rozbruch who is fixing my drop foot and ankle deformation which was a result of my initial spinal problem long before I ever found the HSS. THANK YOU ALL. 😘
Fantastic, great care, professional and efficient. I had both hips replaced simultaneously and was walking within days, xc skiing at 4 weeks, tennis at 12 weeks. For joint replacement and orthopedic issues, I would go nowhere else. Great Docs, nurses and support staff.
I was a patient at the Rheumatology Department @ HSS in 2014 in the spring. I left because there was a doctor who's bedside manner was horrible. That and I found a clinic closer to me,. Well I am back unfortunately my health is deteriorating. This hospital and the NP who brought me here in 2014 saved my life. Other than that doctor everyone else was professional, courteous, and empathetic. And their Physical Therapy Department is exceptional. I was a patient there and am now back with a new diagnosis at their Physical Therapy Department. They have an excellent reputation and were the ones who found out after several tests and x-rays what was wrong. Go here and you will not regret it.
Unethical institution. The doctor was good and answered all my questions about knee replacement. But, I wanted a second opinion and they charged me $35 for a copy of my x-rays. They should be forced to provide a copy for free. Not very impressive. Next time, I will get the x-rays done at a place like Park West and take a copy into my doctor. They also charged me twice for the same set of x-rays and refused to change the bill. I am still battling with them.