We had a great experience buying our 2018 Honda CR-V. Eric Lawson did an OUTSTANDING job in every respect. He kept in touch with me in the days leading up to the sale, and offered numerous options and things to consider. On the day of the sale, we completed the test drive, options, financing, and final purchase in a quick and expedient manner. No BS. Joesalyn in finance also did an outstanding job, finished the deal, and got us on our way. GREAT work! I would highly recommend to anyone. Honda makes great cars too!
I brought my 2015 CRV in for a wheel bearing replacement which was under warranty. The service manager came back with a badly worn brake pad and said I need new pads. I told him I do my own brakes. When I got my car home I went to Autozone and bought new pads. When I removed the caliber my brakes looked almost new. The service manager must have shown me brakes from a different car. I will never trust the service department again !!
Worked with Ace at Honda of the desert in purchasing a new HR-V. We took the car for a test drive, liked it and proceeded with negotiations. We discussed best price for the new vehicle and our trade in. Our discussions were handled in a fair and professional manner. When it was all said and done we felt that we reached a deal that was fair to both parties and drove away with our new Honda.
Miguel Carrillo a brilliant personable and knowledgeable salesperson. No hassle. His manager Daniel also a man of integrity. Therese Meadows director of finance for 29 years there, very strong communication skills. I have to say I would buy a car from them everyday if finances allowed. What a great car buying experience. Also the receptionist, sorry I don't have her name, offered water upon my arrival, super nice. Great Job Honda of the desert, I'll be sure to share my experience with others. Thanks again I love my suv.
Had a no hassle experience with James Salcedo. A lease on a 2018 Honda with reasonable down payment and monthly too. Awesome showroom and friendly staff from front desk to the finance dept. I look forward to getting service at Honda of the Desert.
1 month ago I called to schedule an appointment to get the air bag recall done on my 2011 CRV. I was told that someone would call me back. Nothing! I took it in today and demanded that it be fixed. They did their arrival inspection sheet and took the car in. 2 hours later the car comes out and has a fresh chip in the door that was definitely not there before I took my car in. Of course, they didn't want to admit it was them who put the dent there. It's so sad to see your local dealership treat their local customers with such disrespect. All I ask is that the mechanic admit it so that he or she can receive the right up so the next customer doesn't go through the same thing.
Juan Guzman made things easy for me to buy my new Honda. He was gracious, honest and direct answering my questions and concerns. I am grateful also to Martin in service for his referral to Juan. This is the third new Honda I have purchased from Honda in the Desert in 14 years and the fifth Honda I have had serviced there in that time. Martin and the Service team has been there for me all those years and I am happy to recommend them.
Great Service experience. Jose and Yvette were very professional and helpful. Communication was very good and the service was excellent. They even cleaned my car inside and out and shined my tires. I had had my car stolen and thus re-keyed; I think they went above and beyond to make my car seem new and make me feel better about getting it back. Kudos!
I love my Honda Odyssey. Ramiro in finance has been helpful. I went in one day to get a quote for my bank to pay off my lease as part of refinancing. When I received the quote, I was told that I couldn't take it with me and no bank would pay off my lease. I was pushed into filling out paperwork to finance my car. Now I have a loan I can't afford. Plus my bank sent the payment to Honda financial which they are holding. I just want to get this matter solved.
Honestly at first I was hesitate to go but as soon as I got there I was greeted by Ivan a car salesman very professional took the time to known what we wanted and showed us around. After we chose the car we wanted. Ivan was very helpful and patient with us he did what he could to entertaine the kids since we were there for a while. All the staff was very professional and highly recommend Honda of The Desert.
Having walked in knowing who we wanted to help us, per our insurance agents recommendation, Isaac appeared and helped us. We pretty much knew what we wanted, but it wasn't on the lot, and he took us to two other lots, and found it. Everything was handled so professionally. Everyone knows it takes a lot of time and patience when buying or leasing a car, and ours was no different, but we were made comfortable and I wasn't a basket case by the time we were done.
Thank you Isaac, and Romero(finance guy) for your time and fulfilling our needs.
Salesman (Buzz is awesome) he was great.
Finance screws around keeps you there does not make much effort. Took hours and hours when should be quick.
Sold us a 2016 had for a day already has to go back in for service.
Shop around.
I had a wonderful experience at Honda of the Desert. Chloe was my sales rep and she was magnificent. I went in with a car and price in mind and was able to walk with both being met. I would surely recommend this dealer to anyone. 5 stars from me! ⭐️⭐️⭐️⭐️⭐️
If only finance actually tried to get vehicles financed and used correct credit scores like they are supposed to. They got a nice new building but can't sell cars to people who have the means and want to buy. I have had decent experiences with Honda when I owned one but this dealership seems to only be good for oil changes and basic service.