Had our oil changed. Very good service, very fair price.
They always take good care of me. Best dealership in the Desert.
Nice owners people in management need to grow up and taught how to be a managers and not in the click group among salesmen there and stop acting like they are in high school
Just dropped our car off for service. People were nice and helpful.
I came here to get my car diagnosed and serviced. They offered me a shuttle ride to my house and even back to pick up my car when it was done. The shuttle driver, Pete, truely made this experience rememorable. Pete was so friendly and very easy to talk too. He gave me a ride to my home, and when they called me that my car was ready to be picked up, Pete was at my house in 15 minutes to give me a ride back to the dealer. I really appreciate how quick and easy this experience was, and really enjoyed my ride and coversation with Pete!
Waited 45 minutes in customer service lounge while employee played on phone and then realized he forgot about us brand new car didn't even make it to his first oil change before they had to replace the engine and turbo, turned it in as a lemon our vehicle in the first 6 months was in the shop for 35 days thank God for the Lemon Law!!!!
The right rear tail light went out on our 2015 Denali. It was fixed promptly, and the service staff had my wife and daughter in and out within 20 minutes. Very pleased with this particular warranty transaction.
D.Cox
Walked in at closing time. Walked out in no time with a brand new truck. Fast and friendly service. Great prices! Love my new truck!
Great all around service. I10 GMC is a honest business who takes customer service where most companies do not anymore. I will recommend this dealership to any and everyone I know. Thank you.
Walked in and was immediately greeted with a smile and a handshake. Incredibly friendly staff and pristine showroom. Love their radio ads two thumbs up for this awesome team!
Last year had my AC serviced. I picked up my truck and asked if everything was good and put back together right ? Service writer answered yes. Well guess what ?! Not gonna take anyone's word for it. I'm gonna open my hood next time to inspect for bolts missing. Incompetence or job security ?
Least accommodating service department I've dealt with. Been leasing vehicles for the past 8 years with different dealerships & I have to say i10 Buick GMC has the least accommodating. I'm not saying they treat you bad the staff is courteous & professional but they offer the least when it comes to accommodations. Twice I have had to drive all the way to the dealership for service just to drive right back home. Once it was an hour before closing & they wouldn't take me in for an oil change. Second my air conditioning stopped working on our brand new lease. Made an appointment for first thing Saturday morning figured I can drop it off catch a shuttle home or a rental which is included with my service but I ended driving right back home. No shuttle service on Saturdays & I cant get a rental unless they determine the vehicle has to stay for more than a day. When I leased FORD I would take it in for an oil change & they where slam with work they would tell me to leave it & pick up a rental for the day which is included as well with lease & get this they had shuttle service on Saturday as well. So moral of this long story is if you have a Monday-Friday 9 to 5 don't buy or lease Buick because you will have to miss a day work just to get any service completed on your vehicle. 2 stars cause its not the staffs fault they don't provide these services I giving the accommodations this score.
The salesman, Carlos Rodriquez, did an outstanding job showing us the features of the vehicle we wanted and made the entire experience enjoyable and hassle-free. Kudos also to Fernando Valenzuela and Steve Rodriquez who were courteous and hospitable. We were referred to Carlos by a previous customer and were not disappointed. The people in the service department have also been friendly and courteous