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Added by Jopie, at 18 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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14 December 2017
I've had several surgeries over the years , I've been in hospitals with family members and loved ones many times for various reasons .
December 12th 2017 I had 3ea cardiovascular stents installed in my heart at Holston Vally Medical Center ( HVMC ) 2nd floor Cardio Dept.
Myself , my wife and a close friend of ours was there from 6:30 am until about 6 pm about 12 hrs .
I hope many people read my review , because this is very important to both myself and my family .
My Dr. was Dr.Thomas Helton . Dr. Helton is fantastic to say the least ! Dr. Helton's knowledge of his field of practice , professionalism and uncanning way to explain the procedure required in details that you and your family understands and his ability to make you feel comfortable during a scary situation for you and your family is second to none imo . In short Dr. Thomas Helton is absolutely fantastic !!
Dr. Helton is very concerned that you are confident and at ease with the procedure , very approachable and a genuinely caring individual I just can't say enough GOOD things about Dr. Helton !!
My nurse was RN Lindsey Stafford . Lindsey was an absolute pleasure to have as our nurse , I say our nurse because we all enjoyed having Lindsey there .
I've had exceptional nurses in the past and I've seen my loved ones during their hospital stay have exceptional nurses , but Lindsey in our opinion was Not an exceptional nurse at all .Lindsey was much more than just an exceptional nuse , she was over the top exceptional !!! Or what ever is above exceptional LOL ! Hard for me to put into words.
RN Lindsey Stafford made our 12 hour hospital stay seem much shorter with her professionalism as a Registered Nurse coupled with an amazing personality and acute sense of awareness of everyone's needs around her .
In my opinion if you or a loved one is in need of any kind of a cardio procedure .do what you can to ensure to have your procedure performed at Holston Vally Medical Center in Kingsport , Tn.
Furthermore do yourelf another favor and if possible request the ( better than exceptional) services of both Dr. Thomas Helton and RN Lindsey Stafford .
Thank you for reading our review .
Ronnie.response / report this review -
22 November 2017
Do not take your loved ones here. Not only did they not take care for my daddy when they called to see about sending him back there to try and fix what they screwed up they wouldn't take him. But of course if I knew then what I know now they would have never been called. He is laying on his death bed at Wake Forest Baptist in Winston Salem. Told us everything went great and everything was fine when they sent him home. Well they lied. As far as I'm concerned not a doctor or nurse could care less rather patients are taken care of, just there to draw a paycheck.
Update my daddy died on November 1st. I just don't understand why they would send him home when he was so sick. Please do not use this hospital.response / report this review -
13 October 2017
My friend almost died and had been running a very high temp and had went into shock.
The first shift nurses were wonderful (2am to 6:30 am) but as soon as morning shift got here it's like pulling teeth to get anything done.response / report this review -
07 September 2017
I would like to use a negetive 1 star but that is not an option. I will not go into the details of the illness but my wife took our daughter to the HMG Urgent Care and they were seen very quickly. The doctor, a very respected doctor in this area, came in and after a short examination and questioning said "if she were my granddaughter I would take her to the ER, I will call them and let them know you are coming." So of course my wife took his advice. 3 hours later she is finally in a room, but still no doctor. The bed side manner from the staff was awful and . I am not going to ramble on just for it to fall on deaf ears. Just look at the reviews and even better read the responses from Holston Valley, what a joke!!! The 2 in the photo were from over a year ago. Crazy, 2017 NOBODY WILL DO THEIR JOB and even better the ones that are supposed to make sure they do theirs, WILL NOT DO THEIR JOB EITHER. So I hope I will get one of those responses with a phone number to call AND I can't wait till they try to bill for this ridiculous trip to the ER!
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15 July 2017
In the 21 years of my life I've never been to an ER. March 21st, I had a massive car accident involving a rollover. Although, overall I was fine, my family still wanted me to get checked out to be on the safe side.
Walked into the ER and waited 2 hours. When I finally went in, they had a RN basically take my shirt off and tell me I looked alright. I easily made that assumption prior before my visit, but hearing it from a professional only cost me $1k in visit expenses. And that's post insurance prices too.
I work 7am-7pm 12hr shifts 6 days a week. But their billing center is only open Mon-Fri 8am-4pm. So basically at this point it's pay all up front or suffer from a collection agency.
The other reviews aren't joking. You'll walk in here and get charged just for breathing their air.response / report this review -
04 July 2017
On June 23rd I had a major heart attack and was admitted into the critical care unit of the hospital. From doctors to nurses to every staff member on that floor, I was treated with respect, kindness and genuine concern. In fact, they were so good to me that I actually hated to be discharged. Thank you all in critical care for the best care in the business.
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07 June 2017
I came in Sunday about 230pm. Barely had any kind of wait. Tremendous abdominal pain. Was given pain meds n thoroughly examined. Everyone there were so nice n sincerely concerned. Admitted n as of Wed still here. I have an sever case of Diverticulitis. My doctor is doing all to get me healed totally. Is not willing to release me until she is satisfied with my results. The staff that has been attending to me day n night, just can't say enough good about everyone. Being from out of state, my husband and I have been overwhelmed with folks inside and outside of the hospital smiling attitudes. Highly recommend Holston Valley Medical Hospital.
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03 June 2017
I had a loved one taken by ambulance to the emergency department. We drove from NC to go check on her. When we got there there, only one person at the front desk/check-in that was multi-tasking the best she could in the emergency department. This being our first visit, I was very disappointed. It took forever to get someone to help us. I wanted to speak to the doctor, he never came by. She didn't want us to leave, but we were told we had to leave because her vitals changed after we got there. Sleeping, resting and then waking and moving, of course vitals will change. PLUS, what she was admitted for, will also cause the vitals to change if not properly medicated. She begged for something because she was hurting so bad. No one seemed to care in the emergency department. She went into seizures after we left because she wasn't properly treated or medicated. The only good thing that came out of this was she was transferred to a place that I would highly recommend. EXCEPT for one nurse in Fast Track, I think it was called. And, she was a CNA. She was very respectful and caring. The other staff members were rude and didn't seem to care. Even she said that she wasn't treated well. We saw her vitals get dangerously high and nothing was done. When the alarm went off, no one came to turn it off or even check on her. Every time she or I would ask for help, no one helped or seemed to care.
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01 April 2017
This hospital is a joke. My uncle waited for 8 hours in the emergency room to be seen. When he finally was seen they put him in an ER room. He's been in that room for two days without a shower or a bathroom with a door. He's only seen a doctor once and they refused to give him an IV or fluids until the doctor sees him again. After he'd been in there a whole day they let him eat. We brought him a burger and the lady at the front desk acted like we carried a pistol in. I called and asked today if they have finally got him in a room in ICU and the lady said she had no information on the patient. The women working the desks are very rude. This hospital needs to worry about saving lives not how much their paycheck is.
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05 March 2017
My sister has been at Wellmont Holston Valley recovering from a serious Vascular surgery, the Doctors and ICU nurses have been very kind and attentive to my sisters needs and providing excellent care for her. Thank you Rachel, Tina, Patrina, Traci, Jessica, Ashley this means so much to our family.
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25 February 2017
I never, go to the ER unless I absolutely feel like I need to see a doctor and urgent care is closed. The night in question, I called ask-a-nurse to get an opinion on if I should wait and see my doctor or if my condition needed to be seen to immediately, the nurse told me I should absolutely be seen and so my husband and I went. We checked in at 10:30pm and at 1:45am I still had not been seen by a doctor. I did however endure sitting in the waiting area miserable and listen to others, who where supposed to be in pain or so sick they had to come to the ER, laugh and carry on like a bunch of cackling chickens. Meanwhile, the people who, like me, needed to be seen had to wait and only feel more miserable as the time passed; sitting in hard chairs or highly uncomfortable wheel chairs. I even watched as one lady was taken back twice only to be brought back to the waiting area in tears, because they kept passing her room on and she genuinely felt like poo. I understand that others have more extensive issues and need to be seen first but the people that come in needing care after hours as need care too. Holstein Valley is a great hospital but trying to be seen by a doctor there is like getting into an exclusive club, you got to know the right people I guess.
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