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Added by Jopie, at 14 August 2016
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9 Reviews
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16 November 2017
The billing department is a joke. Had a bill from a car accident after settlement was made at which point I did not receive enough to pay all of my medical bills, made arrangement with hospital to make payments. Was paying more than agreed amounting and on time, my bill was “accidentally” sent to collections and after 3 months of fighting with the hospital was lied to multiple times, was refused when asked to speak with supervisor, in the end they refused to correct their mistake. Would give a 0 Star if possible. Beware of billing department.
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19 September 2017
This hospital deserves more than 5 stars in my family's opinion. While my grandfather is very ill, the doctors,staff, case manager in the ICU as well as every staff member we've encoutered over the past week has been generous, accommodating, knowledgeable, and just overall impressive. Our family lives over 5 hours away near D.C. and I can say without a doubt this hospital performs 10x better than what we're used too. The doctors are upfront with you that they do not have all of the specialists on hand as larger hospitals but in our case they called them in within that day, incredible. Thank you, all!
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02 September 2017
lost my son because no obgyn would come in to help. I had a er doctor looking at me and it took 4 hours before the medflighted me out to johnson cityOne of the nurses even said their not qualified to take care of me and i should have went somewhere else..This place is ridiculus😡
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03 August 2017
Worst experience of my life. Dr.Dingus and Nurse "Ratchet" were rude. We were out of town and staying in Norton at a hotel. My 3yo daughter woke in the middle of the night with a high fever and I didn't have any fever reducer with me. Under different circumstances, I wouldn't take her to the ER and would just give her tylenol and call pediatrician if fever didn't go down or persisted for several days. Within 10min of being in the ER, Dr.Dingus gave her a tentative diagnosis of pneumonia (bc she had a history of it but no current symptoms- he didn't even use the stethescope on her back), croup (she coughed once and it wasn't barky at all), UTI (since we had been traveling? though I stated that she hadn't said it hurt at all when she went potty), and stomach virus. It was middle of night and she was exhausted and was a bit delusional and they acted like she was hallucinating. They waited a long time before giving her tylenol and she eventually threw up and then they tried to give her zofran for nausea which I refused. They tried to order xrays, blood work, and a catheter which I refused stating that I wanted to see first if her fever went down. The nurse implied that I was being neglectful. After her fever did go down after some tylenol and motrin, she ate a popsicle and we went home. She had a low grade fever for a few days and ended up having an ear infection and nothing more. After the first 10min, Dr.Dingus never returned to our room and never discharged us. I could see him with his feet propped up in his office which had glass walls. My toddler just kept asking to leave because they were so rude to all of us. She normally responds very well in medical settings.
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02 May 2017
Rude. My mamaw got admitted and all they were was rude to her and us. Also wouldn't tell us a thing or what they were going to do. We will not be coming back to this hospital, we'll be going to St. Mary's.
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18 January 2017
My mom was really sick and I was 4 hours away. The doctors and nurses kept me informed on every move and everything they did. They saved her life. Thank you.
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20 December 2016
NCH ER Dr. & staff was excellent, in every way. Dr. Williams saved my husband from being paralyzed or worse. He transported him to HVH & 6 specialists all confirmed his original diagnosis. If not for the Dr.'s quick & highly intelligent thinking, my husband would be in a wheelchair within the next 6 months. THE DR. IS A GENIUS!!! I highly recommend NCH ER.
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26 November 2016
ED staff during evening is very rude, smart a$$ed people. Especially the RN we dealt with. What a rude and snootie person. She will be reported to her supervisor first thing Monday morning.
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21 August 2016
Absolutely The Worst hospital!! Should you ever go to the ER of Norton Community Hospital, be prepared to deal with condescending, utterly asinine, arrogant, and incredibly rude "doctors." The medical staff are, for the most part, indifferent to the suffering of arrived patients; you'll call and call for them only to be left in agony. My father, who is chronically ill, has been taken there on many occasions and was treated more like a nuisance by the ER staff, than a human being, and a veteran of a foreign war, in serious need of medical attention. More than once he would've perhaps died there had he not been transferred to Johnston Memorial Hospital in Abingdon. If possible, have the ambulance take you or your kin there; there they really care about their patients, and show the utmost attention and kindness. Norton Community, and Mountain View Regional for that matter, are blatant insults to those in need of proper medical care, and stark blemishes on the community of Norton. Avoid these so-called hospitals, if you can.
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