We had an early check-in and an upgrade. The staff was very nice and helpful. The hotel room we got has a great view looking at Citi stadium. It was clean and tidy. The king size bed was comfortable. Restaurants are in walking distance. Overall a very nice hotel at its price.
In many years of staying at thousands of hotels. This was the first hotel, I was actually scared to stay at. Outside has been renovated but the interior is awful for a Holiday Inn. It is at the standards of a run down motel. Cops are around, when we checked in cop cars were there, when we were leaving 3-4 cops showed up.
Giving it a 2 star just because of the staff, they were helpful and caring.
My husband stayed there last night before starting his trip and does often. The Airline he works for uses this hotel often as well.
This morning he awoke early to find no hot water to the entire hotel.in NY in Dec. He had no choice but to take a shower so cold his skin felt like it was burning. Ridiculous.
When he spoke to the manager Alex, he very rudely only offered a "discounted room" at the rate of $135 for his next stay.. You can book the same room in the $120's all day based on internet searches.
The "manager" was rude and incompetent. Even once my husband told him that rate wasn't a discount. Alex felt no compassion, no incline to solve a situation that he was hired to handle. Nothing.
My husband spoke to another Manager and they are working towards a resolution
Conveniently located. Very friendly staff. Room was clean and comfortable, if a little dated, and the water pressure was great. The hallways were in rough shape, the carpet was old and lifting in spots. Nice restaurant and bar in the lobby.
This is a great hotel with a good location to get to anything near the airport. The rooms are comfortably appointed and the staff is very friendly. The internet is no slow like some places I've stayed which is always nice. The restaurant has some great Italian food so you want have to go far to find a good meal.
Just a quick overnight stay on our way home. Comfortable beds, restaurant in the lobby, professional staff.
For a Holiday Inn this place is as good as it gets. Rooms are big enough and have a fridge and microwave along with TV and plenty of outlets. The gym downstairs is better than most 4 & 5 star hotels in the area. This place is a good find
Nice and convenience, close to La Guardia Airport hotel, I have not stayed overnight, my son and I using their swimming pool for a swimming lessons.
Pool is clean with staff always there to help, It could have been a little more organized in sense the pool accessories stored in neater way
Went in to meet with sales associates in regards to booking rooms for a wedding. A 11 o'clock appointment wound up with us walking out never seen at noon
Clean hotel a little worn around the edges. Good value for the money. Parking costs $22 a day additional. Restaurant has great menu at decent prices. I would go back. I used elevator. Security excellent.
Nice enough. Great location. Tight parking. Hotel restaurant/bar is great.
Met with my boss here so I can't comment on the rooms. Staff is very friendly. Adequate parking. Restaurant is of good quality boasting a comprehensive menu, spaciousness and cleanliness.
Gross hallways/carpet and small, dated rooms compared to comparable hotels closer to Manhattan. All the vending machines are also broken. Had to hail a front desk person after minutes alone, to check in. The other front desk person was friendly.
We have been to this Holiday Inn three times and enjoyed the experience every time. They've made noticeable improvements to the hotel (fridge and microwave in our room and Bath and Body works products). The front desk people are kind and courteous. Allison even refunded our final nights stay when our flight got bumped up by eight hours! Saved us quite a bit of money. Highly recommended as long as you understand it's really reasonable for being so close to the airport and offers shuttles.
Speaking as a local neighbor in flushing, I only visit this hotel for the pool membership. Gorgeously kept pool complete with bathrooms and showers, an on duty lifeguard from 9a-9p, and hours that are open even on holidays! The pool is HEATED, and large enough for several families to enjoy from the 3' end to the 5' end. My wife and I practice laps while my kids enjoy the shallows. As regulars, I can say the hotel staff is awesome and courteous. Great choice for a place to stay!