Needs renovated , very dated and worn out. There was a sticker on the door from the porter county health department. It read" not safe for human occupation ". Do yourself a favor and go to the holiday inn express in auburn. And I am a ihg spire elite member.
Staff was professional. Not the nicest Holiday Inn I've ever stayed in, however not horrible. Cable was in and out. No answer when I called the desk about it. Breakfast was good though.
amazing new management that took over the renovate this branch..it's old and dated but they're working on it and I appreciate it.. They will renew the entire fitness center, swimming pool and amenities on first floor.
People was nice but the room wasn't cleaned right. Tub had black staff all around it and hair the window had no screen in it only opened a little bit watermarks on mirror and the bed was so worn out I slept rough. $150.08 for this room wasn't worth it. Obtw the food was cold heat wasn't on.
Clean, sanitary, plenty of towels, room smells good, have lots of in room-amenities from Bath & Body Works. Excellent free breakfast with multiple hot & cold choices, fruits, juices, pastries, yogurts, milks, pancake machine, plenty of seating, newspapers & happy, smiling staff!
Not the worst hotel I've stayed in, but not one of the better Holiday Inn Express locations.
The front desk and dining area staff were very professional and courteous any time of the day or night. The dining area, lobby, pool, and work out room were clean, neat and well lit, the hot tub was just right at the end of the day. Our room was nice at check in, aside from smell of cigarette smoke. On the first day we noticed that the sink drain was clogged enough to take several minutes to drain. That stayed the same up to the day we left and may still be clogged. The room was never cleaned until the day before we checked out. Until then the bed was never made and we had to ask for clean towels repeatedly at the front desk. I was told that they had a new cleaning crew at the time. No, that is an incompetent or unwilling crew and an incapable supervisor not doing their job.
Overall not horrible but will try another hotel next time.
Stayed just one night but it was a really good stay. Room was nice, breakfast was really good and the gentlemen behind the counter were very nice.
I only attended the hotel as a business professional hosting a job fair. The lobby was clean and organized. The staff greeted us politely and took care of any needs our group had. The meeting room was medium sized and able to host approximately 25 people. There were small appliances that made it possible for snack and drink items.
Room was clean and staff was friendly and helpful.
Nice clean rooms, comfortable beds and friendly staff.
All the folks at this hotel were great. We were treated with kindness and respect. Breakfast was great and rooms were clean. Couldn't ask for a nicer place to stay. The cookies in the evenings were the best. Would definitely stay here again.
I took my grandson and his friend there for my grandson's birthday.A couple of days afterwards. Both kids have a ear Infection and a skin infection from the pool and hot tub.Manger is very argumentive and saying that these kids didn't get there Infection from there hotel.Wen two separate doctors ask the kids if they have been in a hot tub.The manger also stated that he had the pool and hot tub serviced once a week.But didn't know what day they were serviced.So plz be aware
Decent enough rooms for an overnight stay and they served breakfast at 5:30 which is great if you have to work early.