Easy to find, didn't stay overnight so I can't comment on the room quality but the staff is great
Nice hotel. Almost completed remodeling. Good breakfast. The only complaint is we had to change our sheets when we got in at 11:00. Dog hairs all over. Housekeeping just needs to step it up! Please clean and change all beds!
Room was very clean. Even inspected with a black light. The cleaning staff left friendly notes after cleaning. Check in/out was very quick and orderly. Pool and gym were clean, but a little small.
Hope you don't get a job here. Other than that good place to stay with family or just to get away
clean, friendly staff. Indoor pool And hot tub. Free continental breakfast.
Paid a higher rate for a better stay to find out they closed the breakfast bar early and not open until 10:00. Couldn't even get a glass of juice. Everything was closed up by 9:30. Need better service and will go back to our motels that appreciate our business.
Spent this past weekend here for my son's baseball tournament. The staff was more than accommodating with multiple teams consisting of ages 10 and younger this weekend! Jeremy and his staff were kind, courteous, and always providing the best service possible! The rooms were clean, the pool was a great space for the kids and families to unwind, and we all looked forward to breakfast! When the laundry unit was being occupied for multiple hours, Jeremy and his staff alleviated that stress by assisting to our needs! When our 7-8 year old children deactivated our keys(frequently), they were patient and kind. I truly couldn't be more satisfied with our stay.
I will recommend this hotel to everyone I know! Looking forward to next year!
Location was great while traveling. Pool was slightly too cold. Beds were comfortable and it wasn't noisy at night. Breakfast was decent as well
let me start off by saying it's a nice, clean hotel in a great location , but the customer service it's not quite up par. several issues came up during my stay last night which I expressed with the front desk. she blamed me, children staying the hotel and being overbooked. she never offered any compensation for my inconvenience other than a free upgrade with smile next time I stayed with them. I guess that's what you get spending $130 on a Tuesday night
We stayed Friday night- got there right at check in. The front desk worker was welcoming and kind. Checking in was a breeze and our room was ready. The snack bag and water were happily accepted after our long drive. The kids were excited for the cookies in the lobby too! We got to our room and found the fridge and microwave a perk we weren't expecting. The room was turned down well by staff and very clean. We utilized the pool area. That would be the only area i would recommend improvement. The towels were very small, perfect for our 3yo. But laughable for my other daughter, husband or myself. A fake tree fell over while we were all in the pool, startling us, as bricks fell out of the base breaking (quite loud). The pool area was comfortably warm and the water was a perfect temperature.
The whole hotel was quiet until about 9pm when most check ins were occurring. Water was hot in the morning for our showers and baths. The breakfast Saturday morning was over the top- so much better than we expected!! We thought it'd be only cereal, bagels, or the typical cold/easy stuff. But there was so much more! omelettes, pancakes, bacon, sausage, Greek yogurt, hard-boiled eggs, and many other choices. There was a staff member there making sure everything stayed and available. We enjoyed our stay very much. A well kept, clean, comfortable, and courteous hotel. Would definitely stay there again and look into other Holiday Inn Express' again for future stays. Thank you so much for your hospitality!
Clean rooms, and they upgraded my room to a hot tub room free of charge due to loyalty status. Breakfast was good and clean, there is a sweet old lady who keep the breakfast area well stocked. I would definitely recommend a stay
Really enjoyed our stay on road trip to Ohio. Got in on Sunday night, watched football in the cozy lobby "Living room", with the clicker. They had decaf and regular coffee, fruit, and snacks, plus cookies and lemon water, and it was so nice to sit and relax. Handicapped bathroom was perfect for Mom, everything was clean and functional. The night manager got me signed up with the rewards program with just my email, and saved me $25 off the bill. As a smoker, it was great to have a bench under the canopy, but well away from the front doors, so I could enjoy a smoke without bothering the other guests. Great value for the price, very positive experience, homey, friendly, much better experience than the overpriced hotel in Ohio, and relatively convenient, about 10 minutes, from I-76/70 interchange in New Stanton. Would definitely stay again on the next cross country road trip!