About
Location :
Added by Jopie, at 14 August 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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05 December 2017
Always an awesome place to stay. Made my wife's birthday very special. Out standing as always. A must for all travalers.
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29 October 2017
My wife and I, stayed here for a night in a King Room w/ Whirlpool. Great room for a get away for the evening. Absolutely no complaints about the room, it appeared to be thoroughly cleaned and fresh for our arrival. Staff was friendly and well dressed. I was able, with the Hilton app, to check-in before we arrived which made check-in as simple as getting keys to the room. The local area has a multitude of restaurants, both fast food and sit down, within a 0 - 3 mile radius. Shopping is close at hand as well only yards away from Panama City Mall and shops like Target and Lucky's Market. Whether a short stay or a week long business stay, you will appreciate what this location has to offer.
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17 October 2017
Hotel was located close to city and only a short 20 minute drive to the beach. The staff was friendly and helpful during our entire stay. Helping us find local restaurants and family friendly activities during our stay. The room was basic and what I expected of a two queen bed room. The bathroom was disappointing and needed a deep cleaning. Rust could be seen around the door and discoloration around the shower tiles, also the wallpaper was peeling. The towels and bedding however were very clean and comfortable. The towels were large and thick! The A.C. worked incredibly well!
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28 September 2017
I've been here for one hour and Im already contemplating leaving. I was greeted at check in, after a 6hr drive, by a very cold clerk. The second question after asking my name was "Do you have another card to pay with since this one was declined?" I had my corporate card out, which is the one i used to reserve the room, and he said "Oh you're going to use the one that already declined" I said "Yes. This is a corporate card. It shouldn't be declining." After a few lackadaisical clicks on the computer he handed me my room key. I arrived at the room to find it hot, not a big deal because likely no one was in it recently. Fine. I turned the AC on and waited about 10 minutes expecting it to cool. Nothing happened. I called the front desk and said "Hey, the ac doesn't seem to be working here" the desk clerk said he would check into it and see what's going on. I am unclear about whether or not they have climate control access at the front desk, but he said he'd figure it out so I wanted to give him the opportunity to do so. Twenty five minutes later I called the desk again and he said "Oh yeah yeahnn I have to check with my manager and I'll get back to you." I gathered my things and went down to the front desk and asked for a different room. The same person honored my request for a different room as we're approaching almost an hour since my original check in. Thank you, kind sir. I get into my 2nd room and notice a device between the mattress and boxspring in each bed as I did the bed-bug check I always do in hotels. When I did this same check in the first room, these devices were not present. I called to inquire what they were. The same person answered and said he doesn't know and will call back to advise. Several minutes later (this was much more prompt follow up than previously, To his credit) he called to say they are, in fact, bed bug detectors. I asked how you can tell if they're triggered. He said he doesn't know and will call back to advise. It is now over 1hr from my initial check in. Several minutes later he called to say you will know if there are bed bugs stuck to the device. I told him these were not present In the first room and inquired about their placement In this one, is this a known infected room? He said he doesn't know and he will call back to advise. I gathered my items and went down to the front desk. He said he was just about to call me to tell me they're In every room. Ive stayed at Hilton Garden Inns all over Florida and Ohio and I've never seen these devices before. I asked why they weren't in the first room and he said they were. I told him that I looked under both mattresses and he said "Well you probably didn't see them, but they were there." He was willing to stand firmly behind these devices being in my previous room, In spite of the fact that he had no idea what they were or how they worked 30 minutes Prior. I told him I was very disappointed with my experience here so far about 1.5hrs in and his response was "ok." I said "I want you to know if I get a survey about my experience I will be truthful and thorough." He said "ok. Have a good night." I have reason to get a hotel in this area frequently and I will not come back to this one.
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Hotel management reached out to rectify this experience. While that doesn't lessen the level of frustration I dealt with yesterday, it's much appreciated. A simple explanation goes a long way and it would behoove the individual I dealt with last night to understand that. This interaction makes me feel comfortable in not holding the entire establishment accountable for the actions of one.response / report this review -
09 August 2017
The location isn't far from the nearest beach (10 minutes). The rooms are neatly placed with TV, mini fridge, and a microwave. It's a welcoming atmosphere with the workers as they do their jobs in a chill manner and provide easy service as a stay-in hotel.
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12 June 2017
Clean and comfortable. Staff helpful with fixing my rewards points. Restaurant in lobby. Breakfast good made to order and has buffet.
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11 June 2017
My family of 4 made a VERY last minute trip to Panama City. I am EXTREMELY picky so when I say the room was great, take my word. The hotel and room was clean and the customer service was also amazing! I would DEFINITELY recommend this hotel to any and everyone.! Stores and restaurants are within walking distance. The beach is like 20 minutes away though, and a train route is right across the street so I had to deal w/ that noise, but not a deal breaker for me.
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30 May 2017
Very nice people working there. Quick and convenient check-in. They greeted me and my group with hospitality and even gave us complimentary water bottles when we checked in. Delicious breakfast. Looks and feels clean and well maintained. There's a swimming pool. I recommend staying​ there for sure
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03 April 2017
Very pleased! Will definitely be back :)
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07 March 2017
Not enough outlets. No chin up bar in gym. But great staff
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23 February 2017
Excellent rooms, great value for location, and friendly staff.
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03 February 2017
Very nice and clean hotel! Staff will go above and beyond to accommodate any request within their means. Personally I am not a fan of the beds herethey had no give. I would sink in, but no bounce. It seemed too firm. Also, even though the shower got hot enough for me, the streams were criss cross and didn't give a good coverage.again, personal preference. I would stay here again, but these are things I want to remember the next time I visit here.
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21 August 2016
Rooms are very spacious and nice. The staff is very helpful and courteous. Location is great! I was able to work in the room without interruption and free internet connectivity was a plus! Breakfast was very goodthey even cooked us out own plate of bacon since they were out. We were able to add another night to our stay easily too!
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