My experience with Rich Highley was an awesome and quick experience. Great salesman, great personality and all around great person to work with on getting what you need in a vehicle for your money! This is my second vehicle this year since my son need my other vehicle.
I was buying my first new car and Hatfield was great. Everyone was very polite and nice. The two people I worked with, Mike & Lee, were awesome. They made the experience easy and fun. They explained everything to me and made sure I was informed. I didn't feel any pressure. I would highly recommend this dealership.
We are return lease customers for cars. We turned in one, and leased two more for our kids. The staff was great and the last car did not have a single problem in three years. Our sales rep, Chris, and the whole team were zero pressure and worked to make certain we were satisfied. After our first experience with the dealer and the car, we knew we would go right back to them.
If I could give 0 stars, I would! I wish I could give them this car back & purchase elsewhere! The salesman was an @sshole & so was the finance guy!!! I recommend going to another Hyundai dealership to get a better deal and a more pleasant and honest customer service experience! Don't waste your time on these people & don't let them waste yours!!!
They did not fix my car problem on the first time and second time. But they did a good job on third time. They did not charge me on second time and third time. The manager Rob is very nice and very responsible and kept an eye on my vehicle repair. They not only fixed bottom noise problem. They even fixed some additional problems, like replace drive belt which made noise, aliment. He also arrange people lent a car to me two times for free when I told I only asked for 4 hour leave. The technician Howard was nice and patient and experienced and he know where the problem was after I drove with him for about 10 minutes.
One suggestion for some technicians. Please listen to the customers and allow the customers show you where the problem is. It may take additional 10-15 minutes. But it will save a lot of time for both customers and the repair service company. For examples, the first two times I went there for same problem but they did not fix the problem because they did not allow me to drive with them for about 10 minutes for two times. It took me 40 minutes to drive in a single way. I also had to take 4 hours vacation time from my work each time when I was waiting. I noticed they also spent much more time on the first and second time when I sent there. I am still thankful they replaced the drive belt for addition on the second time.
I would like to say "thank you".
I loved Hatfield Hyundai! I would recommend anyone looking to buy a Hyundai go to them. Not only is the sales personnel great but the financing department is great as well. We were in and out in less than 2 hours from start to finish and in my opinion that is fantastic. I recommend working with Jacob!
Want to thank everyone at this dealership. They are honestly so nice and will help you with no issues. They explain everything comprehensibly, even if you do not know as much as you should! I am a veteran, and it was nice that they had a rebate for military. They also have this AMAZING cappuccino maker. Thanks guys!
This was my very first time buying a car from a car lot. I was so pleased with all the hospitality and kindness. Everyone was very professional. I recommend this place to all. I am very happy for my new car Thank you Hatfield Hyundai.
I dealt with Dee when we purchased my first new car. My father spoke very highly of this establishment in particular as we have been with them for years and I have to say, Dee made the hype worth every word. I highly recommend this place if you're looking for a great price on a car without pushy salespeople. Dee made sure that I got the best deal possible and made the experience as painless as possible. I will be shopping here in the future. 5 Stars!
I had an excellent experience first thing on a Sunday morning. The sales rep Sean was great, the finance team was great, and we only had to haggle 1 time on the trade-in price of my old car. My new Sonata Sport is great, and we got it at a great price (or so it seems to me,) Will definitely use the Hatfield team again.
After attempting to deal with Dennis Hyundai, who were extremely rude, we came to Hatfield. This is my second experience buying from Hatfield and each time has been nothing short of fantastic. They are professional and thorough. They stayed hours past close to get our deal and others done, ordered pizza for everyone and the next day called and said they got our rate lower! Mychael Barker was our sales rep, very personable, knowledgeable and kind. Pretty sure we are Hatfield buyers for life at this point.
I totally enjoyed my experience at Hatfield Hyundai. Vince was amazing. He gave me a good deal and explained everything I needed to know. I drove the car home after spending just a couple hours there. They are friendly, honest and have a lot of integrity! I love my new Tuscon!
Benjamin was a very knowledgeable and attentive sales person, going so far as to come in on his day off to complete our transaction. When I described to him the features that I wanted, he took me directly to the car that we ultimately bought. I would recommend d this dealership and specifically Benjamin for all your buying needs. He definitely sold us the car with his attention to us and by pointing out all the great features on our new car. By the way, WE LOVE IT!!!